Source Job

• Lead enterprise software implementations from discovery through deployment and post-launch support.
• Serve as primary technical contact and configure Salesforce-based applications for enterprise customers.
• Manage integration workflows, data delivery, and cross-functional coordination with Product, Engineering, and Data teams.

H1 provides a platform that optimally informs every doctor interaction globally, using data and AI to unlock medical insights. The company serves healthcare and life sciences organizations, fostering an inclusive workplace with flexible work options and health initiatives.

• Lead end-to-end technical implementations for mid-market and enterprise B2B clients, configuring and testing the Flywire platform.
• Serve as the primary client contact, providing technical guidance and project leadership for system integrations (NetSuite, Salesforce, etc.).
• Conduct sandbox testing, deliver training, and collaborate with Sales, Client Success, and Solutions teams to ensure successful client adoption.

Flywire is a global payments enablement and software company that delivers complex payments through its next-gen payments platform. With over 1,200 employees across 12 offices, it supports clients in education, healthcare, travel, and B2B industries.

• Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
• Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
• Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.

ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.

• Lead end-to-end implementation projects for new and existing customers, ensuring successful deployment and adoption of Swiftly's SaaS solutions.
• Provide technical guidance on data migration, system integrations, and data quality validation, including working with GTFS, AVL, and GPS feeds.
• Collaborate with cross-functional teams to drive platform adoption and deliver exceptional customer experiences.

Swiftly is a transit data platform that helps cities improve public transit efficiency. With over 200 agency clients, the company has a mission-driven culture focused on real-world impact.

• Work closely as a strategic partner with Enterprise Account Executives and Customer Account Managers to assess deal challenges and provide solutions.
• Generate excitement by delivering compelling technical presentations tailored to diverse audiences and investigating prospects' technical landscapes.
• Build deep relationships with stakeholders and play a major role in closing large SaaS enterprise deals while collaborating cross-functionally.

Iterable is an AI-powered customer engagement platform that helps brands like Redfin and SeatGeek create dynamic experiences at scale. With nearly 1,200 clients across 50+ countries, the company fosters a culture of innovation, collaboration, and inclusion, and has been recognized as one of Inc's Best Workplaces and Fastest Growing Companies.

• Own end-to-end technical relationships with enterprise customers, translating business challenges into high-impact AI solutions.
• Serve as primary technical point of contact across 5-8 customer engagements simultaneously, driving adoption and outcomes.
• Design and build integrations between the Moveworks Platform and enterprise systems like ServiceNow, Workday, Okta, and Jira.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

• Provide project oversight and strategic direction of electronic data interchange systems and API integrations.
• Act as project lead and work closely with cross-functional teams to streamline business processes and improve data accuracy.
• Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. More than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.

• Lead post-sales technical implementation discussions with merchants, conducting deep discovery and translating findings into a clear path forward.
• Own the technical onboarding experience from kickoff to go-live, partnering with Engineering and Product to address product gaps.
• Establish and maintain technical documentation such as architecture diagrams and API inventories, and build reusable integration assets.

Extend provides AI-driven solutions for retailers to enhance post-purchase customer satisfaction and revenue, including automated customer service, returns, fulfillment, and fraud detection. Backed by prominent investors and headquartered in San Francisco, the company works with over 1,000 merchants across various industries.

• Lead end-to-end enterprise solution implementations for healthcare partners, including EHR integrations, HL7 workflows, and API-based connectivity.
• Act as trusted technical advisor, translating business needs into scalable architectures that combine APIs, HL7 integrations, and modern SaaS capabilities.
• Coordinate cross-functional execution across engineering, product, and support teams to ensure smooth delivery of complex technical initiatives.

Our partner is a healthcare technology company focused on improving patient access and provider workflows through digital tools. They are a mission-driven organization with a collaborative, fast-paced culture emphasizing innovation and practical impact.

• Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
• Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
• Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.

Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.

• Own and maintain strong relationships with our top API partners, serving as their primary technical point of contact to ensure long-term alignment and collaboration.
• Own full post-sale success: onboarding, adoption, renewal, and expansion for key accounts.
• Conduct technical discovery sessions to bridge Runway's API capabilities with our partners' most complex challenges.

Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence. Runway's team consists of creative, open minded, caring and ambitious people who are determined to change the world.

• Own the technical side of the customer lifecycle: pre-sales demos and integration scoping through to post-sales custom builds and new workflows inside existing accounts.
• Build and maintain the demo environment and asset library, run live trials against real customer data, and be the credible technical voice in the room.
• Scope integrations across the e-commerce CX stack, decide native-vs-custom, and build and test them yourself using Postman against live or sandbox endpoints.

Siena is the Agent of Record for consumer brands, collapsing ten or more disconnected tools into a single agent that owns the entire customer journey. The company is a small, fully distributed global team with hundreds of brands in production, hiring athletes who own real outcomes and move fast with low ego and high standards.

• Lead discovery, integration planning, and UAT; serve as a steady technical point of contact through go-live.
• Translate business needs into clear, testable requirements and map them to existing features and roadmap items.
• Define data exchange between GridUnity and customer systems, map fields, validate data, and guide configuration.

GridUnity is the industry leader in interconnection life cycle management, delivering software solutions that accelerate the transition to a sustainable energy future. The company is a lean, fast-moving team that values bold thinking, reliability, and continuous learning.

• Manage and scale third-party partner ecosystem within the Origami Marketplace.
• Develop and execute partnership agreements with a commercial mindset to drive revenue.
• Collaborate with engineering, sales, and product teams to translate partner capabilities into integration requirements.

Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is focused on client success and offers award-winning software solutions.

• Design, configure, test, and deploy scalable cloud and on-premise integration solutions for enterprise clients.
• Lead requirements gathering, conduct fit/gap analyses, manage client expectations, and deliver product demos and training.
• Troubleshoot complex integration issues, perform root-cause analysis, and create technical documentation and knowledge-base articles.

SnapLogic is the Agentic Integration Company, providing a platform that integrates AI, data, applications, and microservices for enterprise connectivity. It is a fast-growing company named one of Inc. 5000's Fastest Growing Private Companies in 2024, with a culture that emphasizes innovation and employee well-being.

• Provide fast, effective customer support across chat, email, Slack, and video (24x7).
• Troubleshoot integrations, APIs, and cloud infrastructure issues with clear, helpful solutions.
• Proactively identify emerging trends, escalate crucial feedback, and improve documentation.

Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, the company has raised $31.8M in funding and is trusted by over 3,000 organizations across 75 countries.

• Build and maintain integrations between Symplicity products and third-party systems using Python and REST APIs.
• Work directly with university clients across multiple regions, growing into leading technical conversations within three to six months.
• Document work clearly and collaborate with Professional Services, product, and engineering teams to deliver reliable solutions.

Symplicity empowers higher education institutions globally with SaaS solutions driving student success. They are a Great Place To Work certified company with over 30 million students using their products worldwide.

• Design, develop, and maintain Appian applications including workflows, interfaces, and process models for case management functions.
• Develop and maintain integrations between Appian and external systems using REST/SOAP APIs, Kafka, and relational databases.
• Participate in Agile ceremonies and contribute to CI/CD pipelines, automated testing, and secure code practices.

Makpar is a professional and technical solutions provider for the Federal government, specializing in cloud engineering, data management, cybersecurity, and emerging technologies. The company fosters a connected and engaged workforce dedicated to delivering mission success for government clients.

• Own a portfolio of strategic customers as their dedicated technical advisor, providing architectural guidance that scales with their teams.
• Lead implementation reviews, base audits, and technical health assessments, providing proactive recommendations before problems surface.
• Guide customers through the full capability of Airtable as a platform, including automations, interfaces, Field Agents, Omni, and MCP.

Airtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

• Design and build automated migration solutions using AI Coding Agents for customer API gateway transitions.
• Engage with customers to guide installation and implementation of Kong solutions, addressing technical challenges.
• Collaborate internally with Product Engineering, Customer Success, and Sales teams to maximize customer value.

Kong Inc. builds API and AI connectivity infrastructure, powering the agentic era with its unified Kong Konnect platform. Trusted by Fortune 500 companies and startups, the organization focuses on secure, managed API and AI model flow.