Lead technical workstreams in enterprise sales cycles, translating prospect goals into GoodShip solutions.
Design and deliver tailored proofs of concept that demonstrate measurable value and accelerate deal closure.
Own technical continuity from contract signature through onboarding, ensuring successful implementation and value delivery.
GoodShip is an AI-powered platform that optimizes transportation networks for freight, enabling teams to reduce costs and improve service. It is a well-funded startup backed by top venture firms, with a culture of innovation, collaboration, and agility.
Act as a dedicated technical bridge between Platform Engineering and Customer Experience teams, ensuring seamless collaboration.
Own the technical execution of customer onboarding and decommissioning workflows, including complex SQL data migrations.
Resolve platform-level technical escalations and partner with Customer Success to translate operational needs into technical solutions.
We are a veterinary software company that helps practices enhance patient care, improve staff efficiency, and minimize burnout. We were founded in 2017 and are a mid-size company (50-100 people) that has used Elixir from the start.
Lead, coach, and develop a team of Deployment Specialists and Managers, providing clear direction and performance management.
Own delivery standards across numerous teams, including tooling, documentation, and quality benchmarks.
Oversee scheduling, staffing, and capacity planning to ensure delivery commitments are met without risk to team sustainability.
Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the public safety ecosystem. They have grown through strategic acquisitions and deep product investment, attracting people who want to be pushed by great people and build impactful solutions.
Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.
Own end-to-end implementation for new health system and payer partners, from kickoff through launch and early post-go-live support.
Diagnose root cause of implementation issues in real time, distinguishing between data mapping, config errors, API failures, or product gaps, and route to the right team.
Write and run scripts or queries (SQL, Python) to test and troubleshoot integrations, and hold credible technical conversations with partner engineering teams.
Limbic is the leading clinical AI company for mental healthcare, powering the world's largest deployment of patient-facing mental health AI with over half a million patients supported across the UK and US. The company has regulated the first AI diagnostic model for adult mental health as a Class IIa medical device, published in top-tier journals, won major awards, and advises governments globally on AI safety and medical devices.
Lead and manage technical implementation teams delivering customer-facing healthcare interoperability solutions.
Provide hands-on technical leadership across discovery, design, estimation, implementation, and operational readiness.
Drive implementation quality through reusable assets, peer mentorship, and cross-functional collaboration.
Smile Digital Health enables healthcare stakeholders to collect and exchange data using its FHIR-based data liberation platform. The company ranked #19 on Deloitte's Technology Fast 50 for 2024 and operates in over 20 countries, fostering a culture of respect, inclusion, and authenticity.
Lead architectural direction and technical governance for enterprise-grade backend services.
Build and maintain high-performance RESTful APIs and microservices using C# and .NET 6+.
Collaborate with US-based stakeholders to translate business requirements into modern technical solutions.
CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. They offer nearshore technology services to empower businesses in an evolving digital landscape.
Proactively engage with customer technical decision-makers to support digital transformation.
Run data workshops to build implementation plans aligned with business goals.
Troubleshoot technical issues during implementation and provide solutions.
Insider One is a marketing and customer engagement platform that unifies data, personalization, and journey orchestration. The company has 1,500+ team members across 30+ offices and is known for its socially progressive culture and commitment to diversity.
Act as the front-line to ensure customers increase safety, efficiency, and sustainability with the IoT platform.
Manage deployment, create launch plans, and track implementation progress and product adoption.
Run training sessions, demonstrate technology, and solve challenges with customers across numerous use cases.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a public company, they are building for the long term with a focus on customer success and a flexible, employee-led remote model.
Own end-to-end resolution of complex technical issues, ensuring optimal client outcomes.
Deeply understand client environments and provide strategic recommendations aligned with business goals.
Mobilize cross-functional teams to align product roadmap with regional priorities for Oceania.
Intelerad provides medical imaging solutions that streamline healthcare information flow, empowering physicians to get patients answers faster. The company has nearly 800 employees across offices in four countries, with a culture focused on improving patient outcomes.
Drive process improvements by building playbooks, QA checklists, and delivery standards that let Managed Services scale.
QA implementations across the Solutions Engineering team and step in directly when an account needs a stronger technical or customer-facing voice.
Lead project management, customer communication, triage escalations, and own individual projects end to end.
Browse AI provides an AI-driven platform for web data extraction and monitoring. It has empowered over 900,000 users globally and is a remote-first company with a collaborative culture and flexible schedule.
Resolve moderate to complex technical issues across hardware and software for internal and external customers.
Act as a trusted consultant, leading cross-functional projects to architect and deploy innovative solutions.
Mentor lower-level employees, collaborate with teams to prevent issues, and drive efficient service delivery.
HP Inc. is a global technology company that provides hardware, software, and services to individuals and businesses. HP is a large multinational corporation with a culture of innovation, collaboration, and diversity, employing tens of thousands worldwide.
Guide customers through implementation and API integrations as the primary technical advisor.
Troubleshoot complex API and integration issues, collaborating with Engineering.
Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.
We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.
Lead technical vision and architecture for the product suite, owning the roadmap and driving high-level integration strategy decisions.
Contribute hands-on development (50%) to complex SaaS products, implementing long-term solutions and resolving architectural challenges.
Mentor and guide offshore and nearshore teams through code reviews and design sessions to foster a culture of engineering excellence.
Cayuse provides integrated technology solutions that empower scientific research organizations to conduct globally connected research. The company is a collaboration of exceptional, highly skilled people with multi-disciplinary expertise and a remote-first culture committed to innovation and growth.
Provide senior-level technical support for D365 F&O environments, including deployments, integrations, and data migration.
Design and develop X++ solutions, manage Azure DevOps, and collaborate with cross-functional teams to resolve complex issues.
Balance technical delivery with client communication, ensuring high-quality outcomes within agreed timelines.
This company is a Microsoft Dynamics partner that provides technical consulting and support for enterprise ERP systems. They are a mid-sized organization with a focus on client relationships and technical excellence.
Serve as the principal technical advisor to enterprise clients, building trust and ensuring solution alignment.
Partner with software engineers and data teams to analyze performance metrics and calibrate assessments.
Drive continuous improvement of Customer Operations and GTM processes.
Karat is the world's largest interviewing company, providing a powerful platform for technical hiring with expert-led interviews and analytics. The company operates 100% remotely and values diversity and inclusion.
Set, manage, and meet customer expectations regarding scope, budget, and timeline to ensure successful implementations.
Serve as the primary point of contact, guiding customers through solution architecture, configuration, and deployment.
Proactively analyze usage patterns and technical health to identify optimization opportunities and drive platform adoption.
Twilio is a communications platform company that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Lead end-to-end deployment and technical onboarding of Britive platform for new customers, including integration with cloud providers, identity providers, and DevOps toolchains.
Serve as the technical owner for assigned accounts post-go-live, driving adoption, managing escalations, and building technical cases for expansion.
Deliver customer training, create enablement content, and act as the voice of the field into Product and Engineering teams.
Britive is a leader in cloud-native privileged access management, delivering a dynamic, agentless platform for zero standing privileges. The company is trusted by Fortune 500 organizations and is a high-growth startup backed by top-tier VCs.
Develop technical and business subject matter expertise in xMatters use cases and products, leading clients through requirements and value mapping exercises.
Manage client expectations, adoption, and process improvement, supporting minor integration updates and knowledge transfer activities.
Communicate regularly with customers and account teams to build effective relationships and drive successful deployments.
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events using their critical event management technology. They are part of a larger organization with offices worldwide, offering a collaborative culture where team members pitch in for customer success.
Configure Plenful for new customers and use cases, executing implementations and refining processes.
Engage customers in meetings to gather feedback and guide timelines for seamless experiences.
Collaborate with Sales, Account Management, Engineering, and Product to drive customer success and expansions.
Plenful builds an AI workflow automation platform for healthcare teams, backed by a $50M Series B from notable investors. They serve 90+ leading health systems across the US and are growing rapidly.