Serve as Miratech's senior AI advisor to client executives, defining vendor-neutral AI strategies and roadmaps for contact centers.
Lead AI readiness and maturity assessments, build business cases and ROI models, and partner with delivery teams to turn strategy into clear requirements.
Design live demos, prototypes, and workshops, and represent Miratech on contact center AI through client briefings and events.
Act as a consultative partner to customers, uncovering business objectives and technical challenges to design AI-driven solutions.
Lead technical discovery and deliver tailored demonstrations of Cresta's AI-powered virtual agents, real-time coaching, and analytics.
Own the technical design and delivery of proof-of-value engagements, building ROI models and collaborating across Sales, Product, and Engineering.
Cresta is an AI platform that transforms customer experience by combining conversational AI agents, real-time human agent augmentation, and conversation intelligence. Born from the Stanford AI Lab, the company has raised over $270 million from top investors and is led by AI pioneers, fostering a high-growth, innovative culture.
Define AI and digital strategy for major client engagements, owning opportunity portfolios from discovery through scale roadmaps.
Build and present executive-level business cases, design evaluation strategies, and create reusable strategy accelerators.
Serve as senior strategic partner to client leadership, mentor analysts, and contribute to business development and practice growth.
Robots & Pencils is an applied AI engineering firm designing and shipping AI co-workers that integrate into enterprise operations for measurable results. We are a smaller, senior team of 15+ year veterans who move fast and sweat details.
Own a portfolio of top enterprise accounts, driving value, adoption, and renewal.
Build executive relationships and lead business reviews that tie Netomi's AI platform to outcomes.
Own renewals, forecast accuracy, and expansion discovery with Account Management.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, it helps enterprises drive efficiency and deliver higher quality customer experiences.
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, leveraging industry knowledge and best practices.
Provide hands-on support to internal teams, external partners, and customers during implementation of Talkdesk products.
Drive post-implementation success and customer adoption by providing strategic guidance and actionable recommendations.
Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.
Lead product discovery and development of Conversational AI experiences at BMO Virtual Connect, including Natural Language IVR.
Partner with technology, analytics, design, risk, and business leaders to deliver scalable, responsible, enterprise-grade AI.
Provide subject matter expertise, manage initiatives, and support strategic planning for conversational AI.
BMO is a leading North American bank providing personal and commercial banking, wealth management, and investment services to over 12 million customers. As the 8th largest bank on the continent, BMO fosters an inclusive, equitable, and accessible workplace focused on innovation and community impact.
Lead the Customer and Technical Support teams, owning strategy, headcount, and budget for the support function.
Drive AI-enabled support to make operations more efficient while maintaining an exceptional human-centered experience.
Partner with Product and Engineering to build AI-powered support capabilities specific to healthcare.
Abridge is an AI-powered healthcare platform that turns patient-clinician conversations into structured clinical notes in real-time. We are a growing team of MDs, AI scientists, engineers, and creatives empowering people to make care make more sense.
Lead day-to-day AI transformation execution, translating ambiguous bets into concrete requirements for AI PMs and engineers.
Build and maintain the enterprise capability map and run the cross-functional prioritization cadence.
Own the measurement layer: ROI analysis, metric trees, and executive reporting that proves business value.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 5,000 enterprises trust its behavioral AI platform, and the culture is AI-forward, fast-moving, and focused on transformation.
Take ownership of an AI support agent, optimizing resolution rates, accuracy, and customer satisfaction.
Analyze performance data to identify root causes and test enhancements before implementation.
Collaborate cross-functionally to refine AI workflows, improve human handoffs, and expand AI capabilities.
The company leverages artificial intelligence to optimize customer support, ensuring seamless escalation to human agents when needed. It is a fully remote, globally distributed organization offering generous PTO, health coverage, and equity opportunities.
Build and configure DTMF IVR menus, call flows, and routing logic on Google CCAI Platform.
Integrate with CRM systems, virtual agents, and agent desktop components per specifications.
Develop test cases, support UAT, and maintain technical documentation and runbooks.
Miratech is a global IT services and consulting company that helps enterprises with digital transformation. It retains nearly 1000 professionals across 25+ countries and is known for its 'Relentless Performance' culture with a 99% project success rate.
Own renewal, forecasting, and account health for Webflow’s most strategic Enterprise customers.
Build trusted relationships from exec sponsors to hands-on users and guide customers through every stage of their Webflow journey.
Lead AI discovery workshops and pilots, turning usage patterns into adoption plans and expansion opportunities.
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences. It's a fast-moving, privately held company that values grit, craft, quality, and lasting customer trust.
Own technical execution for deploying Talkdesk's Agentic AI platform into strategic enterprise customers.
Design architectural blueprints for AI agent solutions and manage cross-system dependencies.
Mentor junior FDEs and drive alignment with customer engineering executives.
Talkdesk is an AI-first customer experience company, providing an agentic AI platform to transform enterprise customer interactions. Our global team of innovators is building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
Lead strategic analyses from framing through recommendation for growth decisions.
Identify and champion international and adjacent acquisition candidates.
Build and deploy AI agents to automate target tracking and analysis.
Life360 is a family safety and connection platform offering location sharing, crash detection, and tracking devices. With over 500 remote-first employees, the company fosters a mission-driven culture focused on AI innovation and member trust.
Lead the redesign of legacy IVR systems into modern, conversational voice experiences.
Design end-to-end voice journeys, intent models, and error recovery strategies.
Collaborate with product, engineering, and operations teams to optimize customer interactions.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation. With nearly 1,000 full-time professionals across 25 countries, they maintain a values-driven culture of Relentless Performance and a 99% project success rate.
Shape Accela's enterprise AI strategy and investment priorities to drive measurable results.
Lead AI governance and set practical standards for security, privacy, and responsible adoption.
Collaborate with business and technical leaders to prioritize AI opportunities and build executive visibility.
Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. For nearly 20 years, the company has been an industry leader in government software, fostering a diverse, inclusive culture.
Lead AI discovery sessions with executives and operational teams to identify business challenges and high-value use cases.
Assess and prioritize AI opportunities, develop business cases, and advise on generative AI, agentic AI, copilots, and automation.
Build trusted client relationships and support solutions from discovery through deployment, ensuring measurable business outcomes.
This partner company helps enterprises identify and implement high-value AI opportunities in manufacturing and retail. It fosters a collaborative, open-feedback culture with flat hierarchies and individual career planning.
Lead and grow the Source CS team, building a culture of experimentation and shared learning.
Manage strategic Source accounts, driving retention and expansion through renewals, forecasting, and account health.
Turn Source use cases into results by leading discovery workshops, pilots, and agent building.
Webflow is the agentic web marketing platform that helps organizations build, manage, and optimize high-performing web experiences. The company values grit, speed, and craft, fostering a culture of innovation and customer trust.
Drive account growth and revenue expansion by identifying whitespace and shaping new opportunities for Valtech's IMDA clients.
Apply AI-native workflows across research, meeting prep, stakeholder mapping, and narrative development to accelerate sales.
Build executive relationships and lead account strategy while mentoring teams on AI adoption.
Valtech is an experience innovation company that blends data, AI, creativity, and technology to drive transformation for leading brands. It's a global company with a collaborative, values-driven culture that supports employees in thriving, growing, and innovating.
Manage a portfolio of commercial and digital native accounts, owning account plans, touchpoints, usage monitoring, QBRs, and renewals.
Conduct discovery with customers' AI/ML teams, demonstrate Arize's platform, and propose tailored solutions.
Collaborate with technical teams and executives to drive adoption, convert pilots into deployments, and advocate for customer needs.
Arize AI is the leading AI and agent engineering observability and evaluation platform, helping teams monitor, troubleshoot, and optimize AI systems in production. They serve 150+ leading enterprises and Fortune 500 companies, and are a remote-first company focused on making AI work for people.
Own strategic account relationships and drive revenue expansion across Higgsfield's highest-value enterprise accounts.
Develop and execute account plans, lead complex negotiations, and expand adoption across business units.
Partner with Product, Engineering, Marketing, and Customer Success to deliver enterprise outcomes.
Higgsfield AI is a generative AI company building cutting-edge AI-powered video creation and creative tools. It is a fast-scaling, high-impact team with 30M+ users and 6M+ daily generations, working at the frontier of AI-native experiences.
Lead AI-powered support and automation operations in Member Services.
Oversee AI agent performance, governance, and continuous improvement.
Partner with Product, Engineering, and Operations to scale solutions.
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.