Provide responsive customer service and process purchase orders accurately throughout the order lifecycle.
Coordinate order status, shipping updates, scheduling, and delivery expectations with internal teams.
Maintain accurate records and build positive customer relationships while balancing customer needs with production.
KLB Steel is a distributor of prime and secondary steel sourced from American steel mills, along with steel tubing for agriculture, construction, manufacturing, and general business applications. The company is committed to responsive customer service, personalized solutions, and long-term customer relationships, with employees collaborating across sales, logistics, and operations.
Manage and execute work orders efficiently, optimizing processes and ensuring quality and timeliness of deliverables.
Schedule and plan work orders using company toolsets, reviewing information and prioritizing based on resource availability.
Maintain work order status from dispatch to close-out, documenting progress, communicating with technicians and customers, and escalating schedule deviations.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First, team-oriented culture focused on growth and collaboration.
Respond to customer inquiries by phone and email in a professional and timely manner.
Assist with general questions about products, services, and technology solutions, and coordinate quote requests.
Maintain accurate records of communications and collaborate with internal departments to resolve customer concerns.
EconRam Systems provides enterprise IT hardware and technology solutions to businesses and public-sector organizations, including servers, storage, networking, and workstations. They are a small to mid-sized company seeking a dependable team member with a professional and collaborative culture.
Manage customer relationships, RFQs, orders, and quotations in SAP.
Drive revenue via outbound prospecting, reactivation, and proactive campaigns.
Collaborate cross-functionally on delivery, product support, and market intelligence.
The hiring company is a globally connected organization in the wire and cable industry, focused on innovation and long-term customer partnerships. It values personal responsibility, collaboration, and an inclusive, remote-friendly culture.
Coordinate and manage field service work orders from request through completion, ensuring timely service delivery and accurate documentation.
Source and schedule qualified field technicians and vendors based on requirements, availability, and cost.
Maintain proactive communication with customers, technicians, and internal teams to resolve issues and meet SLAs.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they maintain a team-oriented culture focused on personal and professional development.
Handle and respond to customer inquiries with professionalism and active listening.
Resolve issues on the first call by being proactive and calmly de-escalating concerns.
Track call information for auditing and report feedback while escalating when necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.
Manage all order processing activities and act as a one-stop shop for field operations needs.
Update QAD ERP and CRM systems and maintain the customer database.
Work with sales teams to ensure on-time order fulfillment and resolve scheduling or shipping issues.
SI-BONE is a publicly traded medical device company that pioneered minimally invasive sacropelvic solutions with its iFuse Implant System for SI joint fusion. The company is fast-growing, has been used in over 90,000 procedures, and values agility, creativity, and teamwork.
Answer incoming calls and assist customers with reservations, booking updates, and general account inquiries.
Navigate multiple computer systems while documenting calls and meeting client service and quality expectations.
Provide accurate information and resolve customer concerns professionally with strong communication skills.
Classic RV Inc is a recreational vehicle company that provides customer support services remotely. The company fosters a family-oriented team environment and values strong communication and customer service.
Serve as the primary point of contact for customer inquiries, resolving issues with professionalism and efficiency.
Manage and process customer orders, returns, and exchanges while ensuring data accuracy in the system.
Collaborate with internal teams to escalate and resolve complex customer cases, maintaining high satisfaction standards.
Google is a multinational technology company that specializes in Internet-related services and products. It employs over 100,000 people and fosters a culture of innovation and collaboration.
Coordinate field service requests from scheduling through completion, managing work orders and technician assignments.
Communicate with customers, technicians, and internal teams to ensure timely service delivery and resolve issues proactively.
Maintain accurate documentation and independently manage workloads in a fast-paced, 24/7 remote environment.
This company provides global technology services and manages field service operations for customers. It fosters an inclusive, supportive, and people-first culture with a diverse, collaborative remote team.
Handle inbound and outbound customer support via phone, email, and chat for energy efficiency programs.
Assist applicants and program participants with rebate status, scheduling, submittal procedures, and program guidelines.
Complete administrative duties and professional outreach while maintaining high customer satisfaction.
AdNet/AccountNet, Inc. is a management consulting firm that provides high-quality staffing and executive search services. Founded in 1990, it is an 8(a), WOSB, and WBE-owned company that emphasizes unconditional acceptance and belonging in its culture.
Schedule service calls for field service technicians across the US based on priority and location
Create and route service tickets to service agencies while acting as a liaison between clients and technicians
Respond to service requests via phone and email and deliver excellent customer service
CGS Nexus coordinates service operations and dispatch for field technicians across the United States. They value clear communication, flexibility, and teamwork in a remote-first culture.
Manage inbound calls, emails, and order processing for B2B customers with accuracy.
Validate orders and modifications, mitigating service impact and dollarized fines.
Resolve customer inquiries and issues across phone, email, and fax, collaborating with cross-functional teams.
Fortune Brands Innovations is a home, security and digital products company with iconic brands including Moen, Master Lock, and Therma-Tru. It emphasizes a customer-first culture, strong brands, and disciplined execution, fostering a collaborative environment.
Answer customer questions by phone, email, chat, and web accurately and courteously.
Resolve issues on first contact, escalate complex cases, and document every interaction in Zendesk.
Follow CTrides service standards, attend training, and support teammates to meet customer expectations.
We are the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges in water, environment, energy, transportation and buildings. Our global team of over 50,000 professionals delivers projects that create a positive and tangible impact around the world.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Act as a customer-facing liaison, handling phone and email inquiries with professionalism.
Keep systems updated with detailed notes to guide future client interactions.
Collaborate with Senior Account Managers on problem-solving and conflict resolution.
OPENLANE is a technology company building a digital marketplace for used vehicles, providing data-driven insights to make wholesale easy. It has about 5,000 employees and a culture of curiosity, collaboration, and entrepreneurial spirit.
Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
Analyze operational reports, identify trends, and support continuous improvement initiatives.
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.
Research property condition and inspection reports to confirm utility status.
Review and respond to email correspondence and make or receive calls to vendors, clients, and third parties.
Contact utility companies to transfer, activate, and deactivate utility services.
ServiceLink is a mortgage services company headquartered in Pittsburgh, PA, providing technology, services, and insight to the lending industry. They are committed to quality, compliance, and service, and are an Equal Opportunity employer.
Handle inbound and outbound customer inquiries related to third-party liability and subrogation matters.
Conduct professional interviews to collect, verify, and document insurance and claims information.
Navigate multiple computer systems while maintaining accurate records and meeting productivity targets.
This company focuses on improving healthcare payment accuracy and helping individuals navigate complex insurance-related inquiries. It operates with a customer-focused team in a fast-paced, technology-driven environment.
Document cases and manage inquiries in Salesforce.
They support retirement plan participants with distribution and account inquiries. The work environment is fast-paced, customer-focused, and team-oriented.