Source Job

• Develop and manage customer advocacy and referral programs
• Source and coordinate customer stories, quotes, and proof points
• Support creation of ROI-backed case studies and customer evidence

Radicle Health provides human services software products that promote collaboration and innovation, helping organizations better serve their communities. They foster a culture of shared learning and holistic thinking with a focus on supporting organizations in delivering essential services.

• Own the end-to-end case study production process.
• Build and maintain a customer reference and advocacy database.
• Develop compelling customer narratives in multiple formats.

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. As a remote-first, globally distributed company, they are building the infrastructure layer that powers the next generation of AI systems.

• Build the customer insight engine, gathering feedback from various sources.
• Identify and cultivate customer advocates, building lasting relationships.
• Define how customers show up in marketing, partnering with different teams.

Close is a communication-first sales software designed to help teams succeed and scale, eliminating manual data entry and complex workflows. They are a bootstrapped and profitable company with a fully remote team of around 100 people, focused on ensuring small businesses can thrive in sales.

• Drive retention and growth among assigned group of customers.
• Act as the customer advocate by sharing established best practices.
• Effectively identify and partner with resources across departments based on customer objectives.

iCIMS is a software company. They have a collaborative culture.

• Maintain a revenue base by managing retaining and expanding a book of business
• Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate
• Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and distributed across North America, Europe and Australia.

• Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
• Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
• Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.

Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.

• Develop a digital-first success program delivering proactive engagement.
• Build executive relationships, serving as a strategic advisor.
• Monitor customer health and develop data-driven playbooks.

Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.

• Develop and implement end-to-end digital and one-to-many programs for customers.
• Create and execute a cohesive strategy with tangible goals to drive adoption, retention and expansion.
• Coach and develop the team by providing regular feedback and investing in each team member’s growth.

Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. As a remote-first team headquartered in Toronto, they are made up of curious, driven, and empathetic people.

• Develop customer-centric messaging and positioning that clearly communicates the value of our platform.
• Create and manage product launch plans, ensuring seamless execution across Marketing, Sales, and Customer Success.
• Conduct market and competitive research, delivering insights that sharpen our Go-To-Market strategy.

Mediafly's platform brings together sales enablement, content, and performance insights so sellers have the coaching, tools, and intelligence they need to succeed. They are a fully distributed company with an HQ in Chicago, IL and have been recognized as a Best Place to Work.

• Develop specialized positioning and messaging for Nextech Patient Experience.
• Create and execute go-to-market (GTM) strategies for new features and enhancements.
• Serve as the subject matter expert on your portfolio, understanding the value and benefits across different healthcare specialties.

Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent, which is why they invest in their employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

• Develop a strong understanding of key customer segments and markets.
• Create compelling persona-based value propositions and segment narratives.
• Develop and execute marketing programs supporting product launches and thought leadership initiatives.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Engage with our most at-risk customer segment to maximize product adoption and deliver customer value.
• Generate brand ambassadors and uncover expansion opportunities to drive growth.
• Provide valuable feedback to cross-functional teams to shape the future of our product and offerings.

Owner.com is an AI growth system for local restaurants, improving SEO, marketing, and online ordering to grow first-party orders. The company has a team in the low hundreds with top talent from successful SMB software companies like Shopify and HubSpot.

• Own lifecycle campaigns across onboarding, adoption, engagement, retention, and expansion.
• Partner with onboarding to accelerate time-to-value and drive activation.
• Build nurture, education, and engagement programs to increase usage and reduce churn.

Applied Systems is transforming the insurance industry by delivering innovative software and services. They have 40+ years of experience in the Insurtech game and value team players who learn from diverse experiences and backgrounds.

• Drive Enthusiasm and Advocacy: Deliver high-energy, compelling partner engagements to make partners excited about Clasp’s creativity.
• Champion Strategic Growth: Push conversations beyond the present to uncover expansion opportunities.
• Know the Work: Stay fluent in the details of Clasp’s creative output, talent fulfillment roadmap, and performance metrics, so you can credibly advise partners.

Clasp is a venture-backed startup that is transforming access to education and career pathways by connecting employers, educational institutions, and diverse talent. They are committed to social impact and innovation, and are reshaping the future of the workforce.

• Own key customer relationships to drive measurable business outcomes and expand footprint.
• Lead new customer onboarding and drive product adoption, while monitoring health metrics.
• Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.

Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.

• Translate clinical differentiation and platform capabilities into compelling narratives.
• Drive go-to-market success by developing deep fluency in buying committees.
• Ensure every customer-facing message reflects the business and human value.

Modern Health is a mental health benefits platform for employers, offering access to various resources within a single platform. They are the fastest entirely female-founded company in the U.S. to reach Unicorn status, with a culture centered around high empathy and accountability.

• Serve as the primary point of contact for customer accounts, building lasting relationships and ensuring customers achieve their desired goals.
• Educate customers on best practices and new features to maximize the value of Radicle products.
• Manage and execute the end-to-end renewal process for assigned customers to ensure contracts are renewed on time.

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They believe technology plays a crucial role in the success of the human services sector, and their teams learn from each other to test ideas faster.

• Build and maintain strong relationships with stakeholders.
• Identify opportunities for upselling and cross-selling.
• Act as the voice of the customer to guide strategies.

They focus on connecting candidates with fitting roles. They utilize AI to streamline unbiased hiring processes.

• Create Shared Value and Understand ROI.
• Innovate New Success Motions.
• Orchestrate Across Departments.

Relativity is a company that helps customers meet their goals using the Relativity suite of products. They solve big data challenges in the legal tech industry and value their employees.

• Collaborate with customers to help them achieve their security goals.
• Build strong relationships that turn customers into advocates.
• Identify potential risks to customer success and implement mitigation strategies.

Critical Start is a cybersecurity company dedicated to stopping breaches and simplifying security. They deliver 24x7 AI-accelerated detection, investigation, and response across IT and OT, helping organizations outpace evolving attacks with faster response and measurable risk reduction.