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US

  • Serve as the primary relationship lead for clients, ensuring high-touch, concierge-level communication as the 'face' of SmartBug.
  • Drive client retention and satisfaction by proactively soliciting feedback, managing commercial health, and identifying growth opportunities.
  • Act as the bridge between client business goals and internal delivery teams, owning conflict resolution and strategic alignment.

Account Management Client Services HubSpot Emotional Intelligence Commercial Acumen

20 jobs similar to Account Manager

Jobs ranked by similarity.

Mexico

  • Manage customer relationships to retain revenue and generate additional revenue through strategic account planning.
  • Develop a strong pipeline and achieve annual sales and revenue retention targets by negotiating renewals and expansions.
  • Conduct quarterly value-based reviews with top customers and collaborate with internal teams to ensure a world-class customer experience.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions for Fortune 100 companies. They are a close-knit, globally dispersed team with a diverse and inclusive culture centered around great people practices and learning opportunities.

$120,000–$150,000/yr
US Unlimited PTO

  • Client Relationship Management: Build relationships across client organizations, serve as the primary point of contact and lead executive business reviews.
  • Customer Success & Feedback: Proactively monitor client health, resolve issues swiftly, and gather client insights to contribute to product improvement efforts.
  • Account Growth & Planning: Develop and execute strategic account plans, identifying and closing upsell and cross-sell opportunities.

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.

US Unlimited PTO

  • Own day-to-day partner success and issue resolution, acting as the primary point of contact for partner needs.
  • Drive provider adoption and utilization by analyzing performance data and deploying targeted interventions.
  • Manage leadership and executive relationships, leading regular business reviews and building trust-based relationships.

Concert Health is a leading national behavioral health medical group integrating the Collaborative Care model into existing health care practices. They are committed to providing personalized, high-quality behavioral health support and have a diverse, inclusive culture as an Equal Opportunity Employer.

$67,000–$67,000/yr
US Unlimited PTO

  • Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
  • Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
  • Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.

Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.

  • Manage and execute contract renewals, upsells, and cross-sells to maximize contract value while enhancing customer relationships.
  • Develop and maintain strategic account plans to identify customer requirements, mitigate risks, and drive on-time renewal closures.
  • Establish and maintain deep relationships with multiple stakeholders across customer organizations, acting as a trusted advisor.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. They help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.

US

  • Own and grow a book of existing high-value customer accounts, building strong relationships and driving retention.
  • Hit ambitious monthly revenue, unit, retention, and activity goals through consistent outbound outreach and pipeline management.
  • Lead discovery conversations with administrators to uncover needs, identify expansion opportunities, and close revenue.

Brightwheel provides a modern technology platform for early education, serving millions of educators and families daily. The company is a three-time Cloud 100 company backed by top investors and has a distributed, customer-focused team across all US time zones.

US

  • Build and maintain strong client relationships and support account growth in pharmaceutical marketing.
  • Serve as the conduit between clients and delivery team, collaborating with project management for successful campaign execution.
  • Understand client business and disease areas to develop strategic marketing plans and identify scope gaps.

P10 is a remote-only agency that challenges traditional agency models by focusing on change and passion. They bring together a diverse team of seasoned professionals to deliver exceptional value for clients, with a palpable passion felt from the first conversation.

Europe Middle East Africa

  • Engage our self-service customer base in EMEA — uncover challenges, document workflows, and identify why customers stay or leave.
  • Stabilize a portfolio of high-potential legacy accounts that currently lack a dedicated point of contact.
  • Partner with Sales Ops and the Head of Department to refine CRM workflows and improve data hygiene.

Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. They are a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture.

United States

  • Independently manage a portfolio of paid media clients with campaign execution across Google, Meta, and Microsoft Ads.
  • Serve as primary client contact, building trust and identifying growth opportunities for retention and upsell.
  • Provide mentorship to junior team members and contribute to internal projects and process improvements.

Point Success is a Google Premier Partner specializing in AI-driven media and direct revenue impact for franchise and mid-market brands. They manage digital advertising for over 500 service-based businesses and are a preferred partner for more than 10 franchise networks and a member of the SmartBug Media Family.

US

  • Onboard corporate clients by managing account setup, configuring structures, and ensuring smooth launches.
  • Act as primary client relationship orchestrator, driving cross-functional collaboration and contract renewals.
  • Identify upsell opportunities and provide consultative solutions to maximize account growth.

Sharebite is a food ordering platform for companies to feed employees while fighting food insecurity through meal donations. The company has donated over 15 million meals and has been recognized by Inc. Magazine, Fast Company, and Inc 5000.

US Unlimited PTO

  • Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
  • Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
  • Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.

Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.

US Canada

  • Own the long-term success and commercial growth of a portfolio of enterprise clients, ensuring retention and expansion.
  • Develop and execute tailored account success plans aligned with client strategic objectives and identify expansion opportunities.
  • Lead high-impact client engagements including executive reviews and workshops, serving as primary point of contact across the client lifecycle.

Later is an AI-powered influencer marketing platform that helps brands create campaigns by combining real creator relationships and data-driven insights. The company is trusted by major enterprise brands and fosters an inclusive, culture-add mindset with a focus on equity and diversity.

US

  • Build strong client relationships by understanding their goals and guiding gifting initiatives from concept to execution.
  • Consistently meet or exceed revenue and margin goals while managing a diverse portfolio of clients.
  • Serve as the primary liaison between clients and internal teams to ensure smooth communication and project success.

Brilliant is an innovative branded products and corporate gifting company that curates, produces, and distributes memorable branded merchandise and custom products. With a focus on creativity and technology, the company serves top brands and supports thousands of personalized gifting experiences annually.

US

  • Serve as primary point of contact for client accounts, fostering relationships and managing projects.
  • Collaborate with clients and teams to develop strategies and oversee timelines, budgets, and resources.
  • Mentor junior team members and ensure compliance with pharmaceutical marketing regulations.

21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, focusing on making healthcare more human. With over 2,000 talented professionals, we collaborate without barriers under a unified mission to transform healthcare.

US

  • Connect with existing clients to uncover challenges and drive product adoption through online demonstrations.
  • Partner with Sales and Client Experience teams to develop strategic sales approaches and secure key opportunities.
  • Strengthen client relationships and leverage HubSpot CRM to manage sales activities and competitive positioning.

Breezeway provides an award-winning property operations and experience platform for short-term rental managers and hospitality operators. The company powers over 55 million property care tasks and fosters a remote-first, collaborative culture.

Global Unlimited PTO 16w maternity 6w paternity

  • Lead and coordinate pre-sales, services, and customer success activities to drive renewals and expansion.
  • Develop and execute business-outcome based strategic account plans and maintain trusted advisor status.
  • Conduct negotiations via contract management and pricing strategy, and attain accurate revenue forecasts.

Nexthink is the leader in digital employee experience management software, providing IT leaders with insight to diagnose and fix issues at scale. With over 1,500 customers and 1,200 employees across 5 continents, Nexthink operates as one team with a commitment to diversity and inclusion.

US

  • Lead and coach a high-performing team of Account Managers to drive client retention and growth.
  • Drive consultative sales strategies, including renewals, upsells, and cross-sells to deliver measurable business outcomes.
  • Use data and analytics to guide account strategy, monitor client health, and inform strategic decisions.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity and mobility. They are an equal opportunity employer with offices in the US, UK, Europe, and India, committed to diversity and inclusion.

Canada 3w PTO

  • Lead, support, and manage a team of 3 Account Managers while building and improving the account management and customer success department.
  • Own renewal performance across assigned accounts, drive expansion opportunities, and build repeatable processes for renewals and upsells.
  • Manage key client relationships, act as a senior point of contact for strategic accounts, and lead regular check-ins, renewals, and QBRs.

FabStation is a software company specializing in augmented reality products that leverage BIM models for the manufacturing industry, helping steel fabricators reduce errors and improve efficiency. They are a growing company with a remote team based in Victoria and Kelowna, BC, and are seeking a customer-facing leader to scale their account management function.

US Unlimited PTO

  • Leads a team of strategic Account Managers across multiple verticals to drive client retention and revenue growth.
  • Develops long-lasting client relationships by understanding needs and providing strategic solutions leveraging Origami's platform.
  • Oversees team performance, coaching, and training to ensure productivity, quality, and achievement of KPIs.

Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. The company was founded by industry veterans and is an equal opportunity employer committed to diversity and inclusion.

Global

  • Own client relationships end-to-end, serving as the primary contact for senior stakeholders and building lasting trust.
  • Drive marketplace strategy by developing annual brand strategies and identifying growth opportunities.
  • Execute cross-functional delivery, coordinating with media, retail, creative, and sales teams to ensure high-quality project delivery.

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They are a fast-growing global agency with a remote-first culture, focused on delivering measurable business outcomes.