Resolve customer-reported issues quickly and thoroughly, from investigation through to a durable fix.
Diagnose complex, ambiguous problems across services and data pipelines, tracing them to root cause.
Deliver high-quality engineering work that improves the platform and directly addresses customer needs.
VulnCheck delivers structured exploit intelligence on what is actively weaponized in the wild, purpose-built for data lakes, ETL pipelines, automation, and AI workflows. Founded in 2021, the company has a transparent, collaborative, and supportive culture with a team of cybersecurity experts.
Diagnose and resolve customer-reported issues quickly, from investigation through durable fix.
Deliver high-quality engineering work that improves platform reliability and directly addresses customer needs.
Partner closely with Customer Success to align on technical solutions and maintain backend systems, APIs, and data pipelines.
VulnCheck is The Exploit Intelligence Company, delivering structured exploit intelligence for exploitation prevention. Founded in 2021, the company has a transparent, collaborative, and supportive culture with a team of cybersecurity experts.
Conduct security risk assessments of third parties, evaluating overall maturity and mapping data flows to assess supplier security risks.
Build security tooling and automation, contributing to development of internal applications and scripts.
Execute incident response efforts by identifying, investigating, and remediating security incidents.
BetterHelp is on a mission to make mental health care accessible to everyone by providing affordable online therapy. Founded in 2013, it is now the world's largest online therapy service with a network of over 30,000 licensed therapists, and it deeply invests in its team's well-being and professional development.
Design, build, and maintain full-stack features across a Python/Flask backend and a TypeScript/React frontend.
Build and maintain integrations connecting Mayhem with customer systems, security tools, and workflow engines.
Ensure high accessibility, stability, and performance across integration workflows.
Bugcrowd empowers organizations to stay ahead of threat actors by uniting a trusted hacker community with a patented AI-driven Security Knowledge Platform. The company is backed by General Catalyst and Rally Ventures, with offices in San Francisco and New Hampshire, fostering a diverse and inclusive culture.
Establish an SRE function, building a team of 4-6 and professionalizing incident management with clear processes and tooling.
Drive engineering excellence through design reviews, code reviews, and blameless retrospectives to foster a quality culture.
Lead people and projects, balancing incident response with a roadmap of observability and reliability engineering initiatives.
We are a fast-growing, remote cybersecurity company dedicated to enabling organizations to proactively find and fix exploitable attack vectors. Our team is a fusion of former special operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.
Lead and coordinate major incident war rooms from initiation through service restoration, driving cross-functional collaboration.
Provide timely executive-level updates and maintain accurate incident documentation, leveraging AI tools for efficiency.
Participate in a 24x7 on-call rotational support model for enterprise production incidents.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1,000 full-time professionals and a 99% project success rate, they maintain a culture of relentless performance and operate in 25 countries worldwide.
Lead and grow the team responsible for Fellow's recording platform across desktop, mobile, and real-time media systems.
Coach engineers, improve observability and incident response, and stay technically hands-on with production code.
Partner with Product, Design, and SRE to turn ambiguous opportunities into clear priorities and measurable outcomes.
Fellow is an AI meeting assistant that helps teams turn conversations into decisions and action. It is a Series A company backed by Craft Ventures, iNovia Capital, and Felicis Ventures, trusted by organizations including Shopify, HubSpot, and Dynatrace.
Work with cross-functional teams to iterate on and improve Grafana's Incident Response & Management products.
Document user needs and design directions using tools like Figma, Cursor, and Claude Code.
Provide scalable design solutions that balance business, customer, and user needs for developers and SREs.
Grafana Labs is the company behind the open observability cloud, Grafana Cloud, which helps organizations see and act on their data. They are a 100% remote company with over 1,600 team members across 40+ countries, fostering a collaborative and innovation-driven culture.
Lead the Security Detection & Response team, owning incident response, detection engineering, and automation.
Oversee security observability, detection strategy, and AI-assisted workflows to improve speed and reliability.
Build and retain a high-performing remote team, collaborating across Engineering, IT, and other departments.
Apollo.io is a leading go-to-market platform for revenue teams, trusted by over 500,000 companies. The company is one of the fastest-growing SaaS firms, raising ~$250 million and valued at $1.6 billion, backed by top-tier investors like Sequoia Capital and Bain Capital Ventures.
Own the end-to-end major incident lifecycle, acting as Incident Commander for critical events.
Drive reliability metrics and improve MTTR for Yuno's 99.99% uptime target.
Run blameless postmortems and translate findings into actionable reliability improvements.
Yuno builds payment infrastructure for global market participation, enabling companies to integrate over 1,000 payment methods via a single API. They empower high-performing teams and use advanced AI for smart routing and fraud prevention across 80+ countries.
Lead a small and nimble engineering team in designing, developing, and deploying core product functionality.
Manage, scale, and develop the team while collaborating with product, data, and behavioral health specialists.
Ensure best practices are adhered to during all phases of software development and deployment.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. They have delivered more than 15 million sessions and published over 35 peer-reviewed studies, focusing on transformative care and outcomes.
Build and lead an empowered, high-performing engineering team, coaching engineers on growth and creating a high-trust environment.
Create clarity and confidence as the landscape evolves, helping the team stay focused amid shifting priorities and AI advancements.
Drive execution with speed and alignment, partnering with Product and Design to balance structure, outcomes, and quality.
N8N is an open workflow orchestration platform for AI, enabling technical teams to automate with code-like freedom and no-code speed. With over 260 employees across Europe and the US, backed by top investors and a $5.2bn valuation, we foster a diverse, builder-driven culture.
Diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving.
Leverage expertise in integrations and APIs to troubleshoot complex issues and identify product improvements.
Collaborate with Engineering and Support teams to enhance documentation and enablement strategies.
Ashby is building enterprise software for talent leaders and recruiters to improve hiring processes. The company is well-funded, backed by Y Combinator, and has a small team focused on building a best-in-class product and customer experience.
Collaborate with peers to create and deliver software, modeling engineering excellence and improving development practices.
Shape technical direction, break down silos, and drive multi-year product goals through data-driven decisions.
Solve customer problems effectively by refactoring complex systems into secure, scalable distributed architectures.
Xero builds and manages software that solves complex problems at scale. The company fosters a culture of ownership, experimentation, and feedback in a collaborative and safe environment.
Act as the primary technical point of contact for external partners and internal teams, managing support requests through ticketing systems.
Investigate, diagnose, and resolve technical issues related to software behavior, platform integrations, and configurations.
Collaborate with engineering, QA, and product teams to resolve complex challenges and improve platform performance.
Our partner is a technology company that provides digital experiences for partners and end users. They have a collaborative support team focused on continuous learning and improvement.
Serve as Incident Commander for SIRN security cases, owning coordination from detection to resolution.
Lead incident triage, rapidly assessing scope, severity, and impact to drive prioritization.
Develop, tune, and triage telemetry signals for on-chain and infrastructure detection.
Asymmetric Research is a boutique security venture specializing in deep partnerships with L1/L2 blockchains and DeFi protocols. Their fully remote team brings decades of security-first experience from top tech companies, valuing autonomy and professionalism.
Support self-managed and SaaS customers by resolving issues via Zendesk, merge requests, email, and video calls.
Collaborate with cross-functional teams to define product goals, fix bugs, and improve documentation.
Participate in on-call rotations and contribute to code, documentation, and support processes.
GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, remote-first culture where every voice is valued.
Lead the roadmap and execution for the Geo product serving Self-Managed customers, partnering with the Product Manager.
Hire and develop a high-performing engineering team, with a focus on India and EMEA timezone overlap.
Own the reliability, correctness, and performance of Geo replication for disaster recovery.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million users and serving more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Overhaul the email and calendar sync engine to improve performance and reliability for millions of messages.
Expand voice agent capabilities into live calls, including custom models for voicemail and phone-tree detection.
Build native scheduling and design human orchestration of an agentic workforce within the CRM.
Close is a sales communication platform that handles millions of call recordings, emails, and SMS monthly. We are a remote-first team that values transparency, long-term thinking, and investing in each other, with annual in-person retreats.
Lead the engineering squad building the next-generation fundraising platform, digitizing private capital markets through a seamless subscription experience.
Drive technical direction, architectural decisions, and solve complex, high-scale engineering challenges alongside your team.
Champion AI-native development practices to achieve productivity gains and foster a culture of rapid iteration and quality.
Juniper Square is a operations partner for private markets, unifying technology, data, and fund administration services into a single platform. With 1,000+ employees and backed by $350M+ in funding, the company has a culture built for ambitious, meaningful work with high standards and rapid growth.