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North America

  • Manage a portfolio of strategic accounts across the customer lifecycle, from onboarding to renewal.
  • Build relationships as a trusted advisor to drive continued value from Akuity's products and services.
  • Partner with sales to drive renewals, expansions, and up-sell opportunities.

Customer Success Technical Account Management Communication Kubernetes DevOps

20 jobs similar to Technical Customer Success Manager, AMER West

Jobs ranked by similarity.

US

  • Engage with customers to ensure their success and partner with the sales team to drive technical wins.
  • Develop deep understanding of customer goals and articulate how ScaleOps addresses their needs.
  • Actively participate in all phases of planning and execution, from initial discovery to the technical win.

ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps and platform engineers from manual resource management. Backed by over $210M in funding, they are trusted by leading enterprises like Adobe and Coinbase and are committed to an inclusive environment.

Costa Rica

  • Own executive-level relationships and strategic engagement for enterprise customers, building trust from engineers to C-suite.
  • Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome Mapping.
  • Lead hands-on workshops to unlock full platform value and support renewal and expansion discussions.

Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. They are a well-funded startup, passionate open source enthusiasts, and have been named a 'Best Places to Work' by multiple outlets.

$130,000–$163,000/yr
US

  • Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers.
  • Collaborate with customer teams on Sysdig deployments, architecture, and operational best practices.
  • Lead Customer Business Reviews and strategic touchpoints with both technical and non-technical stakeholders.

Sysdig is a cloud security company that created Falco, the open standard for cloud threat detection, and leads the cloud security market with runtime insights and open innovation. Trusted by over 60% of the Fortune 500, Sysdig is recognized as a Best Place to Work and one of Deloitte's fastest-growing companies.

US Europe Israel Unlimited PTO

  • Drive rapid delivery and iteration for the Core Services team of DoiT Cloud Intelligence.
  • Translate VP-level strategy into a sequenced backlog of problems, user stories, and acceptance criteria.
  • Leverage hands-on DevOps experience to understand cloud workflows and prioritize enhancements that improve speed, reliability, and simplicity.

DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for business growth and innovation. They are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, working with over 4,000 customers worldwide, and pride themselves on a remote-first culture with flexibility and professional development.

$150,100–$242,000/yr
Global Unlimited PTO

  • Serve as the primary technical contact and trusted advisor for enterprise customers, guiding them through Camunda adoption.
  • Deliver hands-on technical guidance and best practices to both business and technical stakeholders.
  • Foster strong relationships with cross-functional teams to drive measurable customer outcomes at scale.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems. We are a fully remote global company with over 700 customers, trusted by 9 of top 10 US banks, and are transforming into an AI-first organization.

Germany

  • Partner with customers to turn desired business outcomes into actionable objectives.
  • Act as the GitLab liaison for questions, issues, or escalations, working with cross-functional teams.
  • Own a book of assigned customers, focusing on adoption, retention, and overall satisfaction.

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

US Unlimited PTO 18w maternity 12w paternity

  • Lead technical implementations and drive adoption of Chainguard images for commercial customers, ensuring secure software development.
  • Partner with account teams to understand customer goals and drive account strategies for value realization and retention.
  • Collaborate with Product and Engineering to surface customer requirements and maintain high-quality standards.

Chainguard provides hardened, secure, and production-ready builds of open source software for organizations like Fortune 500 enterprises. They are venture-backed by leading investors and focus on a customer-obsessed, remote-first culture with a team of unique backgrounds.

US

  • Lead and mentor a team of TAMs to drive high performance and customer impact.
  • Drive strategic customer engagements for the largest and most complex accounts.
  • Shape onboarding, enablement, and adoption strategies to maximize customer ROI.

ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps and platform engineers from manual resource management. Backed by over $210M in funding and trusted by leading enterprises including Adobe, Wiz, Epic Games, and Fortune 100 companies, the company is the category leader in this space.

US Canada

  • Lead product marketing strategy and positioning for Akuity's portfolio
  • Build and scale GTM content, enablement, and competitive intelligence
  • Partner with CEO and product leadership on launches and narratives

Akuity provides software delivery for enterprises, leveraging the Argo and Kargo open-source projects it created. Founded by the original creators of Argo, the company is well-known in the Kubernetes ecosystem, with Argo adopted by over 70% of Kubernetes organizations.

$175,000–$240,000/yr
US

  • Implement Astronomer’s software and services in the core of some of the world’s largest businesses and organizations.
  • Guide our largest and most complex customers in their Apache Airflow journeys.
  • Act as the core interface between the Customer, Sales, and Product to ensure that the broader solution around the platform is solving pain points and bringing value to customers.

Astronomer empowers data teams with their DataOps platform Astro, powered by Apache Airflow. They are trusted by over 800 enterprises and foster a culture of diversity and equal opportunity.

US Unlimited PTO 18w maternity 12w paternity

  • Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization.
  • Partner with account teams to understand customer vision and drive account level strategies for value realization and retention.
  • Maintain account level architecture and share best practices, acting as customer zero to ensure highest quality.

Chainguard provides hardened, secure builds of open source software for enterprises. The company is venture-backed by leading investors and serves Fortune 500 customers, with a culture focused on customer obsession and intentional action.

$123,000–$187,000/yr

  • Own onboarding and rollout plans for new customers, coordinating with Sales for successful implementation.
  • Remove barriers to adoption and provide tailored guidance to help customers achieve their desired outcomes.
  • Monitor customer health, identify expansion opportunities, and partner with Sales on renewals and upsells.

Coder is an AI software development company that empowers teams to build software faster through the collaboration of AI coding agents and human developers. As a startup, they provide a self-hosted AI Development Environment that enables secure, governed deployment of autonomous coding agents at scale.

North America Unlimited PTO

  • Deploy and scale MCP-based AI agents on Kubernetes for enterprise customers across the US-East and EMEA regions.
  • Lead complex technical engagements, build reusable deployment patterns, and mentor engineers on the team.
  • Shape product roadmap by feeding back field insights from regulated industries and defining regional engagement standards.

Stacklok builds the control plane for enterprise AI agents, enabling organizations to run, govern, and secure them on Kubernetes and private cloud. Founded by two Kubernetes creators, the company is already adopted by leading tech and regulated industries, fostering a collaborative, AI-maximalist culture with deep open-source roots.

$104,775–$145,796/yr
UK

  • Lead projects with complete autonomy, planning ahead and thinking globally for the company's benefit.
  • Contribute to operation and deployment of all Dashboard Platform features using Kubernetes, Terraform, and AWS.
  • Share knowledge on software engineering, testing, and deployment best practices to enhance developer experience.

Algolia is a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver fast, predictive search and browse experiences. We have raised $150 million in Series D funding, value at $2.25 billion, and foster a high-trust, flexible workplace culture.

US

  • Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
  • Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
  • Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.

Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.

United States Canada Unlimited PTO

  • Support self-managed and SaaS customers by resolving issues via Zendesk, merge requests, email, and video calls.
  • Collaborate with cross-functional teams to define product goals, fix bugs, and improve documentation.
  • Participate in on-call rotations and contribute to code, documentation, and support processes.

GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, remote-first culture where every voice is valued.

APAC

  • Design and deliver significant components and core subsystems of our Kubernetes platform, such as secrets management, workload identity, storage, or cluster networking, from design through production operation.
  • Contribute to the architecture of distributed workloads, working with dependent teams to get runtime and isolation models right, while spending most time hands-on in code.
  • Own operability of built systems including SLOs, failure modes, upgrades, migrations, and on-call, and mentor earlier-career engineers.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, with a focus on freeing people from busywork.

Global Unlimited PTO

  • Own Primer's internal developer platform end to end, including CI/CD pipelines, deployment workflows, and self-service tooling.
  • Build the human-AI development loop, creating tooling and automation for coding agent workflows.
  • Treat developer productivity as a measurable system, using frameworks like DORA to identify and fix delivery bottlenecks.

Primer provides a unified infrastructure for global payments, enabling finance and payments teams to reduce complexity and capture revenue. Backed by top investors like Sofina and Accel, they operate as a remote-first, async culture with high autonomy and low bureaucracy.

United States

  • Own the CI/CD and configuration management architecture across the production fleet.
  • Define reference architectures and set progressive delivery standards like canary deployments and automated rollbacks.
  • Partner with Cloud Platform, Security, and Compliance to embed AI tooling into delivery workflows.

AlphaSense provides AI-driven market intelligence and search to help professionals make smarter decisions. The company has over 2,000 employees globally and serves a majority of the S&P 500.

EMEA

  • Serve as the strategic technical thought partner to EMEA partner leadership, owning the technical relationship and setting the vision for how Coder fits into each partner's AI and modernization portfolio.
  • Co-create sales plays, develop workshops and Builder Labs, and intervene directly on high-value partner-attached deals across EMEA to drive pipeline and technical wins.
  • Build repeatable assets like reference architectures, enablement modules, and GTM playbooks that scale across the ecosystem without requiring your direct involvement.

Coder is an AI software development company leading the future of autonomous coding by empowering teams to build software faster, more securely, and at scale through AI coding agents and human developers. As a growing startup, we foster a culture of autonomy, innovation, and collaboration, focused on making agentic AI a safe and integral part of every software development lifecycle.