Own strategic relationships by serving as the primary point of contact for large-scale enterprise accounts, attending to both day-to-day needs and big-picture opportunities.
Drive account growth by proactively identifying expansion and upsell opportunities within major accounts to meet long-term revenue goals.
Lead implementation and go-live by coordinating with internal stakeholders like Implementation Engineers and Product Managers to ensure successful account launches.
Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine.
Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers.
Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally.
Sardine is a leader in fraud prevention and AML compliance. Their platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. They have hubs in the Bay Area, NYC, Austin, Toronto and São Paulo, and maintain a remote-first work culture.
Cultivate relationships with executives, raising awareness of Sardine's brand and value proposition.
Conduct in-depth discovery sessions to understand the challenges and strategic priorities of potential clients.
Manage end-to-end sales processes, collaborating with the Growth team to close deals successfully.
They prevents fraud and ensures AML compliance with a platform using device intelligence, behavior biometrics, machine learning, and AI. With over 300 banks, retailers, and fintechs worldwide using their services, they've raised $145M from top investors and have hubs globally, maintaining a remote-first culture.
Own a portfolio of mid and high-value SME clients across European markets and drive sustainable revenue growth from it.
Proactively engage with your book, identifying and executing upsell and cross-sell opportunities across Finom's product suite.
Build genuine relationships with decision-makers and be the person they call when something needs sorting.
Finom is a European tech startup headquartered in Amsterdam, revolutionizing financial landscape for entrepreneurs worldwide. They develop all-in-one financial B2B solution integrating banking functions, accounting, financial management, and invoicing into a seamless platform. They nurture innovation and an inspiring work environment where bold ideas thrive.
Develop and maintain strong relationships with key customer stakeholders in the APAC region, creating strategic plans that align with their business objectives to drive mutual success and growth.
Stay abreast of all product updates and features, providing regional customers with insights on how to leverage our solutions to meet their unique local regulatory and business needs.
Proactively identify and address customer challenges, collaborating with internal teams to ensure swift and effective problem resolution across time zones.
Optro is a leading audit, risk, ESG, and InfoSec platform, surpassing $300M ARR and growing. More than 50% of the Fortune 500 leverage their award-winning technology to move their businesses forward with greater clarity and agility.
Maintain existing, and develop and close net new customers for prospective B2B, B2B2B, and B2B2C customers.
Leverage your existing deep network to identify, source, and close new revenue-generating customers with global cross-border payment and USD account needs.
Collaborate with the Sales and Business Development team, ensuring a smooth handoff and alignment on high-value opportunities.
Caliza's mission is to eliminate geography as a barrier to economic opportunity. They enable businesses around the world to instantly settle cross-border transactions and access dollar-denominated products. Caliza is a global team with experience from Visa, Nubank, and Mercado Libre.
Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance
Build and maintain strong relationships with key merchants, elevating the quality of every client interaction
Drive revenue growth by identifying new business opportunities and leveraging market and competitive insights
We are currently looking for a Remote Head of Key Account Management. In this pivotal role, you will lead the Key Account Management team for Latin America, empowering high-value partnerships and driving significant revenue growth.
Diligently investigate and resolve complex, high-impact fraud cases from internal teams and carrier partners, applying strong analytical judgment.
Conduct advanced data analysis using tools like Looker, SQL, and Datadog to identify fraud patterns, quantify risk, and support data-driven decisions.
Lead escalations, make final decisions with business impact, and partner with account owners to clearly communicate findings and support resolution.
Aircall provides a cloud-based phone system and call center software for modern businesses. It is a technology company working to improve customer communication and support operations.
Serve as the primary point of contact for key enterprise accounts, building and nurturing strong, executive-level relationships.
Collaborate with Sales to identify, develop, and execute strategic account plans focused on significant expansion opportunities.
Take ownership of account renewal and expansion goals, providing accurate forecasting and developing proactive strategies.
Quantum Metric helps organizations put customers at the heart of everything they do via their digital analytics platform. The company has been recognized on the Inc 5000 and Deloitte 500 lists and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
Proactively reach out to prospective partners to discover companies that we can serve.
Own the sales process by leading meetings, building relationships, marshalling SentiLink resources to deliver solutions, preparing analytical business cases, and closing commercial agreements.
Navigate complex organizations to align with decision makers and build champions within prospects and partners.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
Own and scale revenue growth across emerging verticals and strategic expansion markets
Develop and execute go-to-market strategies for new industries, products, and buyer personas
Recruit, hire, and mentor high-performing sales talent, particularly for difficult-to-fill strategic roles
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. They are building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
Champion customer success by communicating the platform's value to help customers achieve measurable results and ROI.
Build long-term strategic partnerships as a trusted advisor, providing tailored workflows, best practices, and guidance to meet customer goals.
Drive customer retention, growth, and satisfaction by leading contract renewals, identifying upsell opportunities, and proactively monitoring engagement.
Total Expert is a customer engagement platform built for financial enterprises, unifying data, marketing, sales, and compliance to deliver personalized customer journeys. It is a growing SaaS company trusted by over 200 financial institutions, with a culture that values resilience, resourcefulness, and a fast-paced startup environment.
Draft and manage statements of work for customizations, white labels, builds for clients, and change orders.
Partner with sales and post-sales teams to scope custom SOW engagements, define deliverables, timelines, and success criteria.
Plan, coordinate, and drive the delivery of large projects for global key accounts with in-house or outsourced contractors and ISVs.
Sardine is a leader in fraud prevention and AML compliance. They use device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens and have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, with a remote-first culture.
Deliver customer‑centric service that drives satisfaction and strong NPS.
Collaborate with internal teams to resolve issues and escalate product feedback.
Develop and execute account plans to support retention and relationship growth.
Applied Systems is transforming the insurance industry. With over 40 years of experience in the Insurtech game, they deliver innovative software and services that make them indispensable to their customers. The company builds a team ready to learn and try new things within a culture built on values.
Serve as primary contact; build strong relationships.
Lead implementation from mobilization through deployment.
Coupa empowers businesses with its AI and spend management platform. They have a global network and a collaborative culture, focusing on transparency and excellence.
Reporting to the AVP of Customer Success and focusing on French accounts in Europe.
Drive Synthesia’s future growth by building relationships with clients and turning them into happy users.
Helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Following its recent Series E funding round, their valuation stands at $4 billion. The company is headquartered in London, with offices and teams across Europe and the US.
Manage a high-volume book of SMB and mid-market accounts
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls and follow-ups in real-time. Powered by advanced AI, SalesCloser delivers a scalable solution that redefines how companies engage with buyers.
Maintain a revenue base by managing retaining and expanding a book of business.
Build strong, multi-threaded relationships with your assigned customer portfolio and support them as their the key contact and advocate.
Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage.
Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots.
Manage a book of 15-20 enterprise accounts, helping developers get real value out of our products.
Drive adoption, surface risk, and get customers healthy for renewal and expansion.
Lead enablement sessions, drive strategic customer conversations, and partner with Named AEs and Field Engineers.
Sourcegraph is at the center of the transformation in how software gets built. They provide a code intelligence platform that developers rely on to navigate complex codebases with speed and confidence as a globally distributed team.
Act as the primary advocate and concierge for a portfolio of top-tier players.
Conduct outbound calls to check in with players and gather feedback.
Collaborate with internal teams to ensure players' feedback is heard.
The company's job posting emphasizes a high-pace, high-growth environment where challenges enhance skills and boundaries. They value ownership, accountability, and collaboration with diverse perspectives to create outstanding experiences.
Manage and grow a portfolio of enterprise-scale accounts by building executive-level relationships and delivering tailored strategies.
Proactively problem-solve for clients and lead complex growth opportunities, including expansion into additional products.
Work cross-functionally with Product, Marketing, and Deployment teams to develop customized solutions aligned with client goals.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer financial products to market faster. It is a remote-first company focused on high performance and deep impact within the fast-growing fintech space, emphasizing a clear mission, continuous improvement, and experimentation.