Manage the complete post-sales relationship for a portfolio of enterprise customers, acting as the primary point of contact throughout onboarding, adoption, renewal, and expansion.
Develop customer success plans aligned with business objectives, translating AI adoption goals into measurable outcomes and value realization strategies.
Monitor customer adoption, platform usage, and engagement metrics to identify risks, improve satisfaction, and support long-term retention.
Orchestrate branch-by-branch rollouts, manage KPIs, and keep deployments on track.
Build deep relationships with customer stakeholders and map use cases before and during deployment.
Become the product expert, run demos, and feed field insights back to product and engineering.
Airwave provides AI-powered smart glasses for industrial field-service technicians, helping them work more efficiently. The company is a fast-growing startup with a culture of ownership, deep customer focus, and continuous improvement.
Manage enterprise client accounts to drive customer satisfaction, retention, and growth.
Collaborate cross-functionally with sales, product, and leadership teams to deliver customer value.
Ensure seamless experiences across all stages of the customer journey.
Yoodli is an AI roleplay simulator that helps individuals and teams master communication through private, judgment-free coaching. With $40M in Series B funding and a team doubling in 2026, we are headquartered in Seattle and building a fun, inclusive culture.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Own the full customer lifecycle for mid-market and enterprise accounts, from onboarding to long-term retention.
Build strong relationships with stakeholders, acting as a trusted advisor and driving value.
Collaborate with internal teams and leverage AI tools to improve efficiency and customer outcomes.
The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.
Own customer onboarding and renewal, driving adoption and measurable value for legal teams.
Monitor usage, identify blockers, and help integrate AI into daily legal workflows.
Build trusted relationships with executive stakeholders and translate feedback into product insights.
GC AI is the fastest-growing legal AI platform for in-house legal teams, building the future of legal work. With over 1,700 companies using the platform, including 150+ public companies, and a $60 million Series B, the company has a high-performing, ownership-driven culture.
Act as a trusted advisor and advocate for customers, owning the entire lifecycle from onboarding to long-term partnership.
Drive customer retention, mitigate churn, and execute structured business reviews and success plans.
Identify growth opportunities and deliver targeted solutions across diverse customer verticals.
Remote helps businesses of all sizes recruit, pay, and manage international teams. With a globally distributed team working from 6 continents, Remote fosters a future-focused, async work culture.
Lead value realization planning for strategic and enterprise accounts, tracking outcomes and building measurement frameworks.
Build and maintain scaled AI value realization capabilities to enable customer success teams.
Own the design and maintenance of a customer outcome database connecting platform adoption signals to measurable business outcomes.
Webflow builds the world's leading AI-native Digital Experience Platform, enabling teams to design, launch, and optimize for the web without barriers. As a remote-first company, they operate with a culture of trust, transparency, and creativity, focused on bringing development superpowers to everyone.
Act as strategic partner and trusted advisor to enterprise customers, ensuring adoption and retention.
Drive product utilization through alignment with goals, training, and strategic reviews demonstrating ROI.
Own renewals, identify upsell opportunities, and advocate for customer needs across internal teams.
Teramind provides cybersecurity solutions to enterprise customers. They are a fully remote company with a global, forward-thinking team that has operated remotely since 2014.
Manage long-tail customer accounts and ensure messaging compliance across channels.
Track metrics, respond to inquiries, and proactively resolve issues for community customers.
Leverage AI tools daily to automate workflows, surface insights, and optimize account management.
Telnyx builds a private, global, multi-cloud IP network and intuitive APIs to transform global connectivity. They are a financially stable, profitable company that fosters continuous learning and growth for their team.
Drive customer success by guiding enterprise clients in leveraging Cognigy's AI technology to maximize investment value.
Identify customer needs, coordinate solutions, and track success metrics to minimize churn and enhance adoption.
Craft tailored engagement plans and sales proposals, collaborating with sales and technical teams to build long-term loyalty.
NICE delivers AI-powered customer experience solutions for global enterprises. With over 8,500 employees across 30+ countries, the company is an innovation powerhouse in AI, cloud, and digital, managing over 120 million customer interactions daily.
Build and deepen relationships with AI/ML users to drive adoption and uncover expansion opportunities across customer accounts.
Conduct discovery to understand goals, demonstrate product capabilities, and propose tailored solutions.
Run workshops, training sessions, and QBRs to ensure customers achieve measurable outcomes.
Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering teams to ship high-performing AI systems. The company is Series C with over $135M in funding and serves 150+ leading enterprises including Booking.com and Uber.
Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.
Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.
Drive customer growth, retention, adoption, and renewals across the UK market as a primary contact for Enterprise and Mid-Market customers.
Lead onboarding, provide strategic guidance, and design customized reporting solutions while ensuring compliance with UK-specific licensing.
Achieve quarterly revenue and retention goals, negotiate contracts, and represent the voice of UK customers across the business.
Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust and demonstrate the value of earned media. The company is founder-controlled, fully distributed, and growing sustainably, with awards from Inc., Quartz, G2, and BuiltIn for its culture and product.
Own the full enterprise sales cycle from initial outreach through negotiation and close, managing complex, multi-threaded deal processes.
Develop and execute strategic account plans to identify opportunities, expand footprint, and build long-term customer relationships.
Engage and influence executive-level stakeholders across procurement, legal, IT, security, and business units.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They process applications with AI to ensure quick, objective review, and share shortlists with employers.
Own a portfolio of enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal.
Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, and measurable outcomes.
Monitor customer health and product usage signals to proactively identify risks and drive expansion opportunities.
n8n is an open workflow orchestration platform for AI automation, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown to over 260 team members across Europe and the US, backed by a supportive community and top investors.
United States
Unlimited PTO
12w maternity
12w paternity
Manage a portfolio of mid to large-sized B2B SaaS customers, owning renewal, expansion, and price increase strategy execution.
Drive Gross Revenue Retention and Net Revenue Retention by ensuring customers realize measurable value and adoption milestones.
Lead Executive Business Reviews, build trusted relationships with key decision-makers, and collaborate cross-functionally to identify growth opportunities.
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. We are experienced operators with a passion for software and building businesses, partnering with founders to scale and realize their full potential.
Build and grow strategic relationships with enterprise corporate accounts to drive retention and expansion.
Collaborate with sales, product, and internal teams to identify growth opportunities and improve customer outcomes.
Conduct regular business reviews and provide consultative guidance to help clients maximize platform value.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate with a culture that values inclusion, respect, and equal opportunity for all employees.
Manage the complete customer lifecycle from onboarding to long-term partnership, ensuring consistent value and support.
Drive customer retention by monitoring account health, identifying risks, and developing success strategies.
Identify expansion opportunities through upselling and cross-selling while maintaining strong customer relationships.
This company operates in a global, remote-first environment, focusing on customer success and support. The culture emphasizes collaboration, autonomy, and continuous improvement, with a team that values technology and automation.
Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
Collaborate with internal teams to share client insights and support broader business objectives.
Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.