Source Job

Global

  • Provide remote IT support for business clients, troubleshooting hardware, software, and connectivity issues.
  • Administer Microsoft 365, network, and firewall systems while using RMM tools for monitoring and maintenance.
  • Communicate professionally with clients, document technical work, and escalate issues to senior engineers.

IT Support Microsoft 365 Network Troubleshooting Technical Documentation

20 jobs similar to IT Support Engineer Virtual Assistant

Jobs ranked by similarity.

Global

  • Provide meeting and executive support, including note-taking, action item tracking, and calendar management.
  • Assist with interview coordination, stakeholder communication, and follow-ups.
  • Conduct technical research and use AI tools to support productivity and create clear summaries.

20four7VA is a remote staffing agency that connects businesses with independent contractors and virtual assistants worldwide. It offers a vibrant community with constant support, free training, and upskilling opportunities.

US

  • Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
  • Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
  • Collaborate with IT leadership on documentation, process improvement, and long-term fixes.

This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.

Global 3w PTO

  • Provide remote IT support, resolving workstation, server, M365, and networking issues independently.
  • Participate in on-call rotation for after-hours and weekend support of client operations.
  • Escalate complex issues, maintain high service quality, and drive client satisfaction.

Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company is a dynamic and growing organization emphasizing customer service, collaboration, and a strong cultural fit.

$65,000–$70,000/yr
US Unlimited PTO

  • Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
  • Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
  • Mentor junior engineers and enhance knowledge base and operational processes.

Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.

US

  • Lead IT service delivery and technology support across a nationwide network of veterinary hospitals.
  • Manage vendor relationships and performance with the managed service provider.
  • Drive continuous improvement and reporting to enhance customer experience.

This company operates a nationwide network of more than 250 veterinary hospitals dedicated to animal care. It is a growing, distributed organization focused on customer experience and operational excellence.

US

  • Provide exceptional customer support in a fast-paced remote Managed Services Practice.
  • Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
  • Provide operational support for Windows, Mac, Linux, Microsoft 365, Azure, networking devices, and mobile devices.

CyberSheath is a Security and IT Managed Services Provider focused on cybersecurity services for the Defense Industrial Base. They are a fast-growing company with a self-motivated, out-of-the-box culture where employees are self-starters and willing to wear many hats.

Global

  • Executive administration, inbox management, and calendar coordination for a London-based electric harp company.
  • Business operations support including Trello task coordination, shipping documentation, and supplier follow-ups.
  • Financial and administrative assistance, plus occasional personal tasks like Airbnb communications.

20four7VA is a remote staffing platform that connects independent contractors with clients worldwide. It supports a vibrant community of virtual assistants with free training, guidance, and diverse opportunities.

Latin America

  • Own corporate IT infrastructure, Microsoft 365, and identity management.
  • Administer Windows/Linux servers, networking, and edge connectivity.
  • Collaborate with engineering and DevOps to troubleshoot and optimize systems.

They build connected edge solutions for technology products. The team is fully remote, async-first, and values independent, self-driven work.

Global 3w PTO

  • Design technical solutions across Microsoft 365, Azure, server, virtualization, networking, and security.
  • Own design requests from initial review to final documentation, ensuring solutions meet business and technical standards.
  • Collaborate with stakeholders and use AI-assisted tools to improve engineering deliverables and streamline workflows.

This company provides IT solutions and engineering services, transforming client business needs into reliable, implementation-ready designs. The team is technical and collaborative, valuing accuracy, feasibility, and continuous improvement.

India

  • Provide remote technical support to resolve complex hardware, software, and network issues for a diverse user base.
  • Manage and prioritize support tickets, configure user accounts and devices, and ensure service-level agreements are met.
  • Coordinate with internal teams, external resources, and vendors to maintain system availability and support IT projects.

Jobgether is an AI-powered hiring platform that matches candidates with opportunities. The platform fosters an inclusive, people-focused culture and emphasizes remote work.

Global

  • Manage day-to-day IT operations, user support, and endpoint administration across cloud platforms.
  • Support cybersecurity initiatives including vulnerability research, device hardening, and incident response.
  • Maintain reliable systems through monitoring, documentation, and automation scripting.

A distributed technology team delivering reliable IT operations and strengthening cybersecurity for organizations handling sensitive data. The culture values autonomy, continuous learning, and practical problem-solving in a fully remote, async-first environment.

$93,000–$102,500/yr
US

  • Provide fast and painless customer support via email, troubleshooting bugs and documenting feature requests.
  • Analyze customer data and help customers get started with Healthie's product.
  • Collaborate with the team to elevate the voice of the customer and jump on phone calls when needed.

Healthie is an AI-native, ONC-certified EHR platform for modern outpatient healthcare, providing infrastructure for scheduling, billing, engagement, and data. Backed by $42M in funding, the company is customer-obsessed and fiscally responsible, supporting over 40,000 providers and 21 million patients.

South Africa

  • Manage up to four email inboxes and turn requests into Asana tasks with follow-ups.
  • Own vendor and invoice follow-through, quality-check orders, and handle basic customer support by phone and email.
  • Support social media across three brands, research offerings, and help with content and shoots.

Assist World provides remote virtual assistant services, matching assistants with clients like a US-based telehealth entrepreneur. It emphasizes a remote-first culture with bonuses and community incentives, no tracker, and straightforward communication.

US

  • Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
  • Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
  • Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.

This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.

Philippines

  • Handle client communication and service support by monitoring emails, calls, and service requests.
  • Process insurance policies, certificates, endorsements, and renewals in EZLynx with accurate documentation.
  • Track pending requests, escalate issues, and provide daily reports to keep workflows moving smoothly.

Wing Assistant provides virtual assistant and remote staffing solutions to help companies build world-class teams and automate operations. They foster an inclusive, supportive culture with upskilling opportunities and room for career growth.

Philippines

  • Provide Level 1 and Level 2 technical support to employees across the corporate IT environment, ensuring timely resolution of incidents and service requests.
  • Troubleshoot hardware, software, operating system, network, and application issues on macOS and Windows devices, maintaining accurate documentation.
  • Collaborate with Corporate IT Engineering, Security, and IT Operations to resolve complex issues and continuously improve IT services.

Turnitin is a recognized innovator in global education, providing learning integrity solutions to academic institutions, publishers, and corporations worldwide. With team members in over 35 countries, they foster a remote-first, inclusive culture focused on making a difference in education.

Global

  • Provide administrative support to Customer Success and Sales Operations teams in a healthcare technology company.
  • Manage scheduling, reports, CRM records, and internal follow-ups.
  • Work remotely with a set schedule of 40 hours per week, Monday-Friday.

20four7VA is a virtual assistant staffing company that connects independent contractors with clients across developed markets. They provide ongoing support, training, and a vibrant community for their contractors.

US 4w PTO

  • Provide first-line technical support for hardware, software, network, and system issues via phone and self-service tickets.
  • Document, triage, and escalate incidents according to service-level agreements, while delivering excellent customer service.
  • Maintain troubleshooting guides and knowledge base articles, and collaborate with BT teams to improve service delivery.

Connexus Credit Union is a member-focused cooperative serving members across all 50 states with high yields and competitive loan rates. This remote-first employer fosters collaboration and high performance, with most employees in the upper Midwest, and holistically supports employee growth.

Global

  • Support CRM and inbox administration for a Vancouver-based B2B brokerage and consulting client.
  • Conduct detailed business-development research on grants, RFPs, and procurement opportunities.
  • Organize SharePoint documents and maintain accurate records for the team.

20four7VA is a staffing company that connects global clients with remote virtual assistants and independent contractors. It offers contractors a vibrant community, free training, and dedicated support.

$49,640–$62,050/yr
Canada

  • Deliver reliable, human, and efficient IT support to every Workleap employee.
  • Own access and SaaS tool management, device fleet maintenance, and knowledge documentation.
  • Use AI daily to speed up request resolution and drive process improvements.

Workleap is a Montreal-based tech company that builds software to improve how people experience work, including Workleap Agent and ShareGate for Microsoft 365. Trusted by over 15,000 companies, it has a builder culture that values fast iteration and AI-enabled productivity.