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• Manage a portfolio to ensure satisfaction, retention, and partnership
• Serve as the primary liaison for plan sponsors and internal teams
• Develop and execute strategic service plans to align with client goals

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. They are committed to partnership, thinking beyond typical solutions to do more for clients. Point C values, respects, and protects the uniqueness each of its employees brings.

• Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement
• Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans.
• Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.

• Function as the strategic lead for Strategic clients, conveying and delivering Headspace’s value while building strong, referenceable relationships.
• Develop a deep understanding of each client’s business needs, strategic priorities, and challenges, helping them succeed with Headspace.
• Build impactful relationships with C-suite and senior stakeholders, thoughtfully guiding the segment and identifying opportunities for growth.

Headspace provides access to lifelong mental health support. They combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective and personalized. They are collaborative, inclusive, and grounded in their values.

• Responsible for business growth with existing manufacturers.
• Create, manage, and execute the company’s strategic plan.
• Maintain and strengthen overall client relationships.

CareTria is dedicated to providing exceptional care, currently seeking passionate contributors to join their team. As an equal opportunity employer, they value integrity, teamwork, and results-oriented individuals.

• Responsible for team’s book of business and understanding growth opportunities.
• Provides strategic leadership to team of Account Executives.
• Champions strong client relationships and develops market-driven strategies.

HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They are determined to make HealthEquity the #1 brand in the marketplace and value their employees.

• Develop relationships with client by researching and understanding business needs.
• Support the renewal of existing business with the Client Development Executive.
• Maintain and expand relationships within client network across various buyer personas

Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.

• Build and grow strong client relationships by delivering excellent service.\n- Serve as the primary point of contact for clients and Area Directors.\n- Drive client retention and growth by renewing partnerships.

The N2 Company is America’s leading publisher of community magazines. They provide supportive and fulfilling remote work opportunities for their people and foster an emotionally healthy, collaborative environment where people genuinely enjoy working together.

• Be the internal and external face of Maven’s SMB Client Success team for all client-related needs throughout the client lifecycle.
• Own the SMB Client Success operating model, including support ratios, digital vs. high-touch engagement, tooling, and resource allocation to ensure scalable, cost-effective growth.
• Lead, mentor, and develop a team of Client Success Managers and/or Associates, fostering a culture of accountability, ownership, and continuous improvement.

Maven Clinic is the world's largest virtual clinic for women and families. They aim to make healthcare work for all by providing clinical, emotional, and financial support on one platform and have an award-winning culture.

• Manage client and broker/consultant relationships throughout the client lifecycle.
• Communicate clearly and concisely in both verbal and written formats.
• Collaborate cross-functionally within a team environment, ensuring seamless coordination and alignment across departments.

Lantern is a specialty care platform connecting people with the best care when they need it most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country.

• Own the full renewal lifecycle for assigned accounts.
• Serve as primary strategic partner for renewal-stage clients.
• Clearly articulate and quantify membership impact and ROI.

Union Healthcare Insight is a researcher-founded, researcher-led membership organization delivering independent, curated insight on what is moving — and will move — healthcare. They equip healthcare leaders with objective analysis across strategy, sectors, and market dynamics to support confident decision-making and meaningful organizational impact.

• Collaborate with partners and employees to drive successful Implementation and maintenance.
• Manage post-implementation relationships with broker partners, sales team, and clients.
• Guide broker partners through their client’s new healthcare solution, building strategic roadmaps.

ParetoHealth helps small and medium-sized businesses fight the rising cost of employee health benefits. They have a casual and fun work environment, full of people who take the company mission incredibly seriously.

• Assist clients in succeeding with Cotiviti through understanding their needs.
• Serve as the account manager and trusted advisor for client operational contacts.
• Coordinate and manage joint meetings with client and internal staff.

Cotiviti provides data-driven healthcare solutions. They help their clients improve their performance. Cotiviti offers a team-oriented environment.

• Support implementation and client management teams with all day-to-day client requirements
• Responsible for timely and accurate management and execution of all client benefit requests
• Analyze incoming client requests and work with internal and external teams to complete required plan documentation

Judi Health is an enterprise health technology company providing solutions for employers and health plans, including pharmacy benefit management and health benefit management solutions. They focus on rebuilding trust in healthcare. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table.

• Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
• Drive renewals and identify opportunities to upsell and expand existing accounts
• Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.

• Lead, mentor, and develop a team of 7–8 Client Success Managers.
• Ensure structured Success Plans are developed and executed for key accounts.
• Partner with Sales to drive renewals and expansion opportunities.

Illumia brings the best integrated technology solutions to education, healthcare, and business campuses worldwide. They are committed to transforming organizations and improving the lives of people doing mission-critical work and dedicated to fostering a culture of integrity, respect, and continuous personal development.

• Own a portfolio of pharmaceutical accounts with responsibility for retention, expansion, and overall account health.
• Develop and execute annual account growth plans aligned to client brand and portfolio strategies.
• Manage and mentor a team of Client Services Managers and Coordinators, fostering a high-performance, solutions-oriented team culture.

Impiricus is an AI-powered HCP Engagement Engine that helps life sciences companies support physicians. They ethically connect HCPs to pharma resources and reduce go-to-market costs. They were named the #1 fastest growing company in North America in 2025 by Deloitte.

• Build trusted relationships with client executives, understanding their business & security goals.
• Lead the creation of multi-year strategic account management plans for top accounts.
• Manage current forecasts with accuracy, and communicate Optiv’s value proposition.

Optiv manages cyber risk and equips clients with perspectives and programs to accelerate business progress. They utilize real-world experience, deep vertical expertise and diverse teams to face challenges and design agile solutions.

• Responsible for the profitable management of a portfolio of clients, maintain and strengthen relationships with consultants/advisors, and work closely with them to ensure client happiness.
• Meet annual financial, growth and profitability objectives for your assigned block of business.
• Develop and grow existing client and consultant/advisor relationships by delivering superior service, effectively communicate Manulife’s value proposition and products/services and represent Manulife professionally in client-facing meetings.

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. As part of their global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

• Develop and maintain effective relationships within an existing customer portfolio to ensure, sustain, and grow existing revenue, win repeat business, and achieve growth targets.
• Be in continuous outreach and/or active discussions with existing clients to uncover requirements through Know Your Client strategies and develop creative solutions to help meet customer needs.
• Maintain, nurture, and expand services offered to clients within assigned portfolio of existing clients and consistently maintain operating discipline.

Element Fleet Management is the largest publicly traded pure-play automotive fleet manager in the world. As a Purpose-driven and client-centric company, they deliver value through scalable, sustainable, and technology-enabled fleet and mobility solutions. Their team members are committed to how they work, grow and put their clients at the heart of everything they do.

• Creating a vision, strategy and territory plan to achieve revenue goals and ensure success.
• Understand your customer by seeing your world through their perspective, speaking their language, and promoting the voice of your customer to improve Experian's solutions
• Increase results to identify new ways to grow our business and expand current partnerships

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, investing in people and new advanced technologies to unlock the power of data.