Monitor and coordinate incident resolution, supporting escalation processes.
Evaluate and approve change requests, leading LCAB meetings.
Handle user access requests, ensuring PSA compliance.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025. We provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
Lead in addressing crisis situations in an operational environment.
Support communication with top management and clients regarding incident resolution.
Contribute to development of strategies to prevent incident occurrences.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and Europe, and are known for ethical practices and educational cooperation.
Troubleshoot, analyze, and maintain the IT infrastructure of client environments.
Design, implement, and manage Microsoft and Azure based environments.
Develop and maintain PowerShell scripts for automation of system tasks and management of Microsoft environments.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business, employing more than 1,200 people all over the United States.
Take end-to-end ownership of customer issues and lead complex troubleshooting efforts.
Contribute to product and service improvements and collaborate across teams.
Streamline support processes, reduce resolution times, and foster a diverse environment.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. We appreciate your interest and wish you the best in your job search.
Provide remote IT support and ensure clients receive top-notch technical assistance.
Handle system updates and hands-on troubleshooting.
Maintain high standards of IT service.
Intelligent Technical Solutions is a dynamic and growing company. They value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.
Serve as the primary escalation point for L1/L2 support on high-impact production issues.
Analyze and resolve problems across endpoints (Windows, macOS, mobile devices), networking, cloud services, and critical enterprise applications.
Perform detailed root cause analysis and develop preventative actions.
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants, offering best-in-class capabilities and shopper experiences. Backed by leading investors and headquartered in Chicago, it is one of the fastest-growing tech companies.
Solve complex problems in the daily operation of a hyper-scaler's cloud backend.
Install and configure software and hardware.
Manage network devices.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey). The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Administer and maintain Entra features like creating and editing Conditional Access Policies and implementing new Enterprise Applications to facilitate Single Sign On, SCIM provisioning, and other internal use cases.
Act as an escalation point for front line support to meet internal OLAs; this requires strong troubleshooting skills and resourcefulness.
Administer and configure a variety SaaS products including Atlassian, Slack, Adobe, Miro, and more and support efforts to deduplicate our SaaS suite, creating a single consistent tool set across all business areas.
Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. Forbes Marketplace, a dynamic and fully remote company with approximately 600 employees globally.
Provide proactive post-sales technical support regarding implementation and customization of customer needs.
Serve as a subject matter expert for customers to ensure their technical success.
Lead new customers through service launches and identify customization needs.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Providing remote virtual, telephone, chat, and email support for employees.
Troubleshooting problems and providing immediate resolution, or performing additional research as needed to resolve issues.
Creating and managing detailed tickets documenting requests, troubleshooting, and resolution of requests.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.
Responsible for end-to-end ownership of customer issues.
Collaborate with various teams to ensure customer satisfaction.
Drive innovation within support workflows to reduce manual effort.
Jobgether is an AI-powered platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
Identify opportunities for process improvements and cost efficiencies in IT operations.
Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Monitor systems and platforms for alerts and performance issues.
Troubleshoot network, server, and infrastructure issues.
Perform patch management and firmware updates.
The company offers network operations center (NOC) engineering services. They provide a collaborative and respectful team culture with continuous training and professional development opportunities.
Own system administration and configuration across Grüns’ core platforms.
Define and own cross-system order flows, ensuring reliability across various platforms.
Lead issue triage and incident management, coordinating with internal teams and external vendors.
Grüns is dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients.
Lead infrastructure resiliency efforts including recovery mechanisms, tenant isolation, and load spike handling
Improve observability and operability of systems
Build performance-critical, user-facing infrastructure like real-time event processing
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements. They identify top-fitting candidates and share this shortlist directly with the hiring company.
Act as the single point of contact for critical customer escalations.
Lead internal war rooms, coordinating resources across teams.
Drive Root Cause Analysis processes, translating findings into actionable steps.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands and are backed by WndrCo, Y Combinator, and Index Ventures, helping enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Become a subject matter expert in the PAR OPS back-office solution.
Administer client databases with high attention to accuracy and integrity.
Execute client requests and configuration changes with precision and timeliness.
PAR Technology Corporation empowers brands worldwide to create lasting connections with their guests via restaurant technology. They offer Unified Customer Experience solutions, with over 100,000 restaurants in more than 110 countries embracing their "Better Together" ethos.
Implementing customer projects, ranging from Office 365, Azure, and network migrations to complete environment setups.
Providing best-in-breed solutions and supporting implementations from start to finish with cutting-edge technology.
Managing own workload, taking ownership of projects from scoping through implementation and go-live, ensuring on-time delivery to a high standard.
Babble Cloud is a leading cloud solutions provider based in the UK, offering telephony, internet, cloud infrastructure, and cybersecurity solutions. They are committed to fostering diversity, inclusion, and valuing the impact of diverse thought within their teams.