Define and build a new relationship function covering provider systems connected to the Redox network, starting with the top 25 health systems and Epic-based customers.
Own relationships with hospital IT and integration teams, tracking referenceability and generating fast-pass introductions for Redox customers.
Partner cross-functionally with Customer Success, Sales, and Product to translate provider relationships into network stickiness and validated ROI.
Drive new Provider sales and manage Redox's top priority Provider accounts, executing expansion opportunities to grow each account by 40%.
Build lasting relationships with customer stakeholders, identify growth opportunities, and manage the full sales cycle to close upsell opportunities.
Research and qualify target prospects, understand the competitive landscape, and track all sales activities and results in CRM.
Redox is a healthcare interoperability platform that connects and powers real-time healthcare data exchange across a network of 12,000+ systems and organizations. The company is 100% remote-first and values-driven, focusing on accelerating healthcare's transformation with useful data.
Lead strategic reviews and resolve operational frictions for top US health insurance clients.
Build relationships with client leaders in Claims, Quality, and Member Experience.
Collaborate with sales to identify expansion opportunities and maintain high Net Promoter Scores.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our solutions are used in over 20 countries.
Build and lead the Customer Success function from the ground up, designing processes, playbooks, KPIs, and team structure.
Take executive ownership of the customer experience, developing deep relationships with senior stakeholders and driving retention and expansion.
Work cross-functionally to ensure smooth implementations, adoption, and continuous improvement using data and technology.
InSite Health is building the operating system for school and community wellness by partnering with school districts, government entities, and healthcare organizations to improve access and outcomes. They are a rapidly growing company seeking a senior customer success leader to build and scale their customer success function.
Lead strategic customer relationships and drive revenue growth across enterprise healthcare accounts, owning the full customer lifecycle from onboarding to expansion.
Partner with hospitals, healthcare practices, and technology providers to deliver integrations and measurable business outcomes, focusing on maximizing reimbursement and improving operational performance.
Build trusted relationships with technical and executive stakeholders, clearly communicating value using financial and business outcomes rather than production metrics or SLA adherence.
The partner company is a healthcare technology provider that improves revenue cycle performance and patient care. They foster a collaborative, growth-oriented environment, working with cross-functional teams and healthcare stakeholders across a dynamic organization.
Own end-to-end delivery of complex technical integration projects from kickoff to go-live.
Coordinate between Engineering, Implementation, Product, and customers to ensure successful launches.
Manage project risks, budgets, documentation, and stakeholder communication.
Redox accelerates healthcare's transformation with useful data through its flexible interoperability platform. The company processes over 1.2 billion messages per month and fosters a 100% remote-first culture.
Serve as the primary strategic advisor to client leadership, driving retention, expansion, and relationship management.
Define the Customer Success playbook, including account health-scoring, QBRs, and reporting cadence.
Act as the client advocate internally, ensuring business goals are communicated to Operations and Product teams.
Covera Health combines clinical expertise, advanced AI, and radiology quality datasets to improve diagnostic accuracy and patient outcomes. They are backed by Insight Partners and support nearly 6 million people across major employers and health plans.
Partner with cross-functional teams to design market solutions and define scope for new markets.
Write integration requirements for data exchange between Nomi and claim lifecycle partners.
Own network configuration and pricing, from rate sheet to correctly priced claim.
Nomi Health rebuilds the healthcare system to eliminate waste, focusing on clear pricing, faster payments, and data-driven decisions. They are a team of over 300 employees who challenge the status quo and build better solutions.
Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.
PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.
Own the relationship with key stakeholders including executive sponsors for value amplification.
Own retention and renewal outcomes by proactively managing health and risk.
Drive growth by identifying expansion signals and building business-value cases.
Conexiom provides an Intelligent Order Automation platform powered by CoreAI to eliminate manual work for manufacturers and distributors. With over 20 years of innovation and a Microsoft Azure foundation, they build inclusive culture and trusted products.
Define the CS strategy, engagement playbooks, and customer health scoring for Sirona.
Own the customer relationship post-go-live, including retention, adoption, and expansion.
Partner with GTM, Product, and Support to deliver a unified customer experience.
Sirona Medical is a cloud-native software company building an AI-powered operating system for radiology workflows. They are a San Francisco-based company with employees around the world, focused on empowering radiologists.
Research and maintain a proprietary database of elite healthcare providers to ensure accuracy and clinical relevance.
Expand the provider network through thoughtful evaluation and relationship development, supporting technology-enabled processes.
Partner with cross-functional teams to translate provider insights into actionable recommendations that improve client outcomes.
Private Health Management guides patients and families through serious medical care, providing independent advocacy and support. The company is a remote-first organization with a collaborative culture focused on improving healthcare outcomes.
Serve as the primary point of contact for clinical practices using Osmind's EHR and RCM platform.
Drive product adoption and retention by proactively resolving issues and delivering tailored training.
Collaborate cross-functionally to optimize workflows and identify expansion opportunities.
Osmind provides EHR and revenue cycle management technology for mental health practices, specializing in interventional psychiatry. They are a mission-driven company focused on clinician workflows and patient outcomes, offering comprehensive benefits and fostering an inclusive environment.
Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.
Lead a key strategic relationship with a large health system or payer, driving growth and operational rigor.
Apply sales principles and stakeholder management to navigate complex healthcare landscapes.
Champion partner needs while integrating standard methodologies and balancing growth goals.
Rula is a mental health care company dedicated to making quality care evidence-based and compassionate. They are a remote-first company with a diverse and inclusive culture, currently hiring in most U.S. states.
Own and deliver the HCP revenue target, forecast accurately, and manage pipeline health across the team.
Lead, hire, and coach the HCP sales team, developing reps who consistently exceed quota.
Refine the end-to-end sales motion, deepen segment penetration, and build expansion motions to increase account value.
Tiny Health advances lifelong health through precision microbiome science, using shotgun metagenomics, AI, and longitudinal datasets. Founded in 2020 by microbiome scientists and physicians, the company is trusted by families and practitioners and operates with a remote-first, fast-paced culture.
Own the full sales cycle from target list to signed partnership and live referral volume across mid-size specialty practices and hospital health systems.
Hunt cold: build lists, find contacts, run outbound, and set first meetings without an SDR or marketing support.
Sell upward where field liaisons have already built referral relationships, turning them into contracted, top-down programs.
Mira Mace pairs Medicare beneficiaries with a dedicated healthcare advocate who navigates appointments, insurance, and care coordination on their behalf. The founding team brings strong technical experience from companies like Microsoft, Google, Meta, and Amazon, and the company is backed by Foundation Capital and Define Ventures.
Sell to health system leaders and build a full-cycle pipeline from outreach to signed contract.
Navigate complex multi-stakeholder deals involving IT security, compliance, and clinical stakeholders.
Run structured pilot engagements and convert them into signed statements of work.
Quadrivia is an agentic AI-driven healthcare orchestration platform that replaces human contact center operations with autonomous AI agents. It is a fast-growing healthcare AI company with a culture of ownership and building from scratch.
Support the development and execution of customer account strategies aligned with key business metrics.
Become a trusted advisor by deeply understanding customer needs and aligning solutions.
Manage client retention, revenue growth, and uncover new opportunities.
Daniels Health transforms healthcare safety through innovation, infection control, and sustainability. They are committed to protecting frontline workers and the environment with a purpose-driven culture.
Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.
Build and maintain trusted relationships with institutional customers in medical education.
Drive customer adoption, retention, and renewal readiness while identifying expansion opportunities.
Collaborate with internal teams to enhance customer success processes and influence product decisions.
The partner company provides technology solutions for medical and health sciences education programs. They are a remote-first organization with a collaborative and purpose-driven team.