Source Job

• Own customer marketing strategy, building proof points and case studies.
• Build advocacy programs like Jump Club and a Customer Advisory Board.
• Formalize the reference program and partner with CS for lifecycle expansion.

Jump provides an AI assistant that helps financial advisors automate client meeting cycles and workflows, turning data into compliant outputs. They lead their category in market share and customer satisfaction, with a culture of high velocity, world-class execution, and direct, kind communication.

• Owns customer evidence, community, and event advocacy programs to prove KnowBe4's market value.
• Builds a pipeline of case studies, references, and customer content for sales and marketing.
• Acts as the liaison between Community and Marketing, supporting event content and speaker management.

KnowBe4 is a pioneer of digital workforce security, providing attack simulation and training to over 70,000 organizations. They foster a modern, high-tech, and fun work environment.

• Develop and execute customer advocacy programs to showcase success across product lines.
• Manage customer stories through events, media, and digital assets like case studies and videos.
• Support strategic accounts with integrated marketing campaigns to drive awareness and adoption.

Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies accelerate therapy delivery. The company surpassed $3B in revenue and is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.

• Lead the global Voice of the Customer strategy, capturing customer insights and amplifying success.
• Build and scale advocacy programs, including executive advisory boards and customer reference pipelines.
• Create compelling customer stories and activate advocates to drive sales, brand awareness, and market credibility.

Extreme Networks provides cloud-driven networking solutions and services, leveraging AI and analytics to help over 50,000 customers accelerate digital transformation. The company values inclusion and diversity, fostering an environment where employees thrive because of their differences.

• Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
• Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
• Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The company has been recognized as one of the most innovative and fastest-growing technology companies by Deloitte and Inc.

• Own brand and positioning: define how candidate.fyi sounds and looks everywhere.
• Build the content engine and category authority through blog, case studies, and thought leadership.
• Design and run demand generation campaigns that keep top-of-funnel pipeline flowing into the sales team.

candidate.fyi is an AI-powered interview scheduling and recruiting coordination platform built for enterprise companies. They are a small startup with a handful of employees, fostering a hands-on, startup mentality.

• Develop and execute customer marketing programs that drive onboarding, adoption, retention, and expansion.
• Build and optimize automated customer journeys across digital channels to increase feature adoption and customer value.
• Lead a team of two marketers and collaborate cross-functionally to deliver integrated customer programs.

Absorb Software is a remote-first company providing a cloud-based learning management system (LMS) for organizations worldwide. They foster a culture of genuine care, continual learning, and diversity, with a focus on employee growth and inclusion.

• Build a systematic voice-of-customer practice through ongoing interviews and feedback programs.
• Drive product adoption by designing and owning adoption plays and lifecycle programs.
• Turn customer insights into compelling narratives, case studies, and proof points for sales and marketing.

Teachable is a platform for experts and businesses to create and sell courses, coaching, and digital downloads. As part of the Hotmart portfolio, which has helped creators earn over $10 billion, Teachable operates as a remote-first, cross-cultural team with a dynamic and ambitious culture.

• Own Enterprise narrative, content, and enablement for go-to-market teams.
• Partner with Sales and Solutions Engineers to drive success in the Enterprise segment.
• Develop messaging tailored to sophisticated buyers like Finance, Legal, and RecOps.

Ashby provides a thoughtful, effective, and human hiring platform. We are a small team with high standards and mutual respect, focused on clarity and first-principles thinking.

• Identify, develop, and manage customer stories including case studies, testimonials, videos, and quotes.
• Plan, execute, and manage customer-focused marketing campaigns across email, web, social, webinars, and events.
• Create a sense of belonging and connection among customers, enhancing the customer experience and leveraging insights for marketing programs.

Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. With solutions used in over one-third of US schools and more than 100 countries worldwide, the company fosters a culture of trust, collaboration, and continuous growth.

• Navigates high-stakes customer relationships and storytelling independently, managing the pipeline for EMEA accounts without leading a team.
• Serves as regional point of contact, building lasting relationships with account teams, field marketing, and customer contacts.
• Sets quality standards for storytelling, identifies coverage gaps, and mentors junior ICs on craft and approvals.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

• You will own customer and field marketing, including sales enablement, event execution, and reference programs.
• You will partner with Customer Success and Sales to drive expansion pipeline and retention.
• You will build proof through case studies and advocacy to support deals.

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With over 400 employees and 30,000 customers, it is a tech-forward company focused on accelerating speed to care.

• Build the narrative and content that sells the product across the portfolio.
• Run end-to-end launches for new products and features to drive pipeline and revenue.
• Drive customer marketing to increase adoption, expansion, and retention within existing accounts.

Knak is a world-class enterprise email and landing page creation platform built for marketers. They have been recognized as one of Ottawa's Best Places to Work in 2025 and offer a rewarding, people-focused culture.

• Owns Goodway Group's editorial strategy and content engine across all internal and external channels.
• Develops thought leadership and flagship research, including the annual Connected Commerce Report, to differentiate the company.
• Builds executive thought leadership programs and sales enablement assets to drive qualified pipeline growth.

Goodway Group is an independent media and marketing services firm specializing in data-driven digital media and marketing. With a 90+ year history and a remote-first culture, the company has been recognized as a multiyear winner in Ad Age Best Places to Work and has a diverse team of strategists, technologists, and data scientists.

• Act as the primary regional point of contact for customer marketing, partnering daily with Field Marketing, Sales, and Customer Success to deliver programs.
• Localize and execute global customer marketing initiatives in-region, including user groups, customer stories, speaker placements, and advisory boards.
• Drive commercial outcomes by tying every event and program to expansion pipeline, reference creation, and executive champion activation.

Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and uncover insights. As a tech company with a human story, it fosters an inclusive culture where diverse perspectives drive impact.