Source Job

US Unlimited PTO

  • Lead enterprise-level SaaS implementations from kickoff to completion, ensuring alignment with customer goals and measurable outcomes.
  • Build trusted relationships with executive sponsors and cross-functional teams to drive successful delivery and adoption.
  • Manage project governance, track KPIs, and continuously improve delivery methodologies to enhance customer value.

Project Management Stakeholder Management SaaS Implementation Cross-functional Collaboration

20 jobs similar to Sr. Engagement Manager (Professional Services)

Jobs ranked by similarity.

$102,000–$140,000/yr
US

  • Craft and execute implementation strategy for Engine's largest new customer rollouts, driving adoption across the full product suite.
  • Collaborate with Sales and Account Management to deliver seamless contract-to-booking experiences and feed blockers to Product and Engineering.
  • Lead a team of Implementation Managers through live deployments, workload reviews, and scalable process building.

Engine is the AI-native platform for intelligent travel, providing proprietary technology and supply for modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture that rewards boldness, ownership, and high-caliber collaboration.

US

  • Lead the overall implementation function for new and existing clients, including system conversions and internal onboarding.
  • Manage project managers and analysts to ensure timely, high-quality software implementations and client satisfaction.
  • Align business and IT roadmaps, support sales with proposals, and drive process improvement projects.

EnableComp delivers specialty revenue cycle management for healthcare organizations via the E360 RCM automation platform. It's a multi-year Top Workplaces winner, Black Book's #1 Specialty RCM provider in 2024, and an 11-time Inc. 5000 honoree.

$140,000–$175,000/yr
US Unlimited PTO

  • Launch enterprise strategic employers through kick-off calls, product set-up, and implementation checklists to drive adoption in the first 60-90 days.
  • Build trusted relationships with senior stakeholders to translate business goals into clear success metrics and implementation plans.
  • Use data to refine implementation strategies and create SOPs that scale onboarding across the team.

Handshake powers 25 million job seekers and connects them with employers and educational institutions, including a growing AI data business. It has grown to a ~$1B run rate and works with top AI labs and Fortune 500 partners, fostering a fast-paced, collaborative culture.

$175,000–$200,000/yr
Global

  • Lead aligned program teams to deliver successful customer implementations on time with quality.
  • Own and leverage project plans to communicate status, issues, and risks to stakeholders.
  • Partner with cross-functional teams to drive technical analysis, development, and implementation.

Federato is an AI-native platform bringing agentic AI to the insurance policy lifecycle. The company has raised $180 million, including a $100 million Series D from Goldman Sachs, and is growing fast globally.

North America

  • Lead multi-workstream services delivery for strategic customers, ensuring clarity and accountability across projects.
  • Build strong relationships with stakeholders including executives and technical teams to facilitate adoption.
  • Develop delivery methodology using agile and PM best practices, communicating plans and aligning teams on milestones.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to deliver better software faster. Trusted by over 50% of the Fortune 100 and with more than 50 million users, GitLab maintains a high-performance culture driven by values and knowledge exchange.

US Unlimited PTO

  • Lead large end-to-end implementations of BriteCore's cloud platform for P&C insurers, achieving accelerated timelines and budget constraints.
  • Act as primary liaison for largest customers, managing expectations, scope, and strategic cross-functional collaboration.
  • Create detailed project plans, optimize processes, and provide executive-level updates while mitigating risks.

BriteCore empowers Property & Casualty insurers with a cloud-native core insurance platform for policy, billing, and claims management. The company fosters an inclusive, collaborative culture with a distributed team united by a shared passion for transforming insurance technology.

$105,000–$115,000/yr
US

  • Lead multiple client implementations of the Force platform from kickoff to first patient live.
  • Own project plans, timelines, and cross-functional coordination with internal teams.
  • Deliver engaging training sessions to surgeons, clinicians, and admin staff.

We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.

Global

  • Develop trusted advisor relationships with executive sponsors and align activities with customer business goals.
  • Drive adoption, training, and best practices to maximize customer value and ROI.
  • Identify growth opportunities and collaborate with sales to ensure retention and renewals.

Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.

Global Unlimited PTO

  • Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
  • Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
  • Build repeatable implementation processes and support the automation-first operating model as it scales.

Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.

$104,700–$172,800/yr
North America

  • Oversee the successful execution of ServiceNow/Pyramid Analytics implementation projects, including onboarding and initial enablement.
  • Lead end-to-end onboarding processes, collaborating with stakeholders to define objectives, timelines, and implementation plans.
  • Cultivate strong customer relationships and guide clients through best practices for the ServiceNow platform, especially analytics.

ServiceNow is the AI control tower for business reinvention, providing a platform that brings together AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

$103,197–$165,115/yr
US Unlimited PTO

  • Own end-to-end delivery of complex, enterprise-scale programs for Strategic and Global customers.
  • Partner with Product and Engineering to translate customer requirements into executable delivery plans.
  • Communicate complex technical topics with precision for executive, technical, and customer audiences.

Axon is a public safety technology company that builds devices and cloud software to protect life. The culture is fast-paced, mission-driven, and collaborative, with a focus on candor, care, and diverse perspectives.

US

  • Lead, coach, and develop a team of four onboarding specialists, balancing portfolios and driving performance.
  • Own onboarding timelines and portfolio health, managing escalations and stepping in on complex implementations.
  • Build and refine the onboarding playbook, standardize handoffs, and partner cross-functionally to improve the customer journey.

12twenty is an enterprise talent acquisition platform connecting employers with students and alumni from top universities. It is a fast-growing, collaborative company focused on continuous improvement and supporting each other.

US Unlimited PTO

  • Lead a Professional Services team delivering Vault CRM across North America.
  • Drive operational excellence through hiring, performance management, and strategic initiatives.
  • Cultivate trusted customer relationships and collaborate across Veeva.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.

Global

  • Own client success from pre-sales through delivery, acting as the primary point of contact and senior voice on engagements.
  • Manage multiple concurrent client engagements or large multi-workstream programs, translating business objectives into executable plans.
  • Maintain commercial health of engagements through scope control, change orders, and risk management, reporting to C-level stakeholders.

Mirantis helps organizations ship code faster on public and private clouds, providing a public cloud experience on any infrastructure. With over 800 enterprise customers and a culture that values innovation, ownership, and continuous growth, they empower Kubernetes developers by removing infrastructure complexity.

$100,000–$150,000/yr
US

  • Own the customer relationship through implementation, launch, and adoption.
  • Lead implementations end-to-end, coordinating technical and non-technical teams.
  • Define and track success measures to drive adoption and deliver value.

Keebler Health is building the operating system for value-based care, helping risk-bearing healthcare organizations thrive by unlocking the power of their data. We are an early-stage company with a collaborative, supportive culture, offering a fast-paced environment and meaningful impact.

Canada Unlimited PTO

  • Own complex customer onboarding and software implementation projects from kickoff to go-live.
  • Configure Spare's platform to fit each agency's operations and train their teams to run it.
  • Manage stakeholders, align launch plans with risks, and travel within Canada and the USA.

Spare partners with transportation providers worldwide to deliver automated, on-demand mobility solutions. It is a fast-growing, mission-driven company that values ownership, growth, and customer obsession.

US Unlimited PTO

  • Lead complex enterprise SaaS deployments, ensuring milestones and deliverables meet customer expectations.
  • Collaborate with cross-functional teams to define program requirements, scope, and delivery timelines.
  • Manage risks, support change management, and deliver customer training while mentoring junior PMs.

Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer with its ecosystem of devices and cloud software. Life at Axon is fast-paced and meaningful, with a culture that values candor, care, and diverse perspectives.

US 12w maternity 2w paternity

  • Lead enterprise software implementations and drive professional services growth.
  • Guide customers from planning through implementation, adoption, and value realization.
  • Manage projects, budgets, risks, and stakeholders while supporting services sales.

They deliver enterprise software implementations and help organizations transform their marketing operations. The company values a collaborative and inclusive culture with autonomy, open communication, and diverse perspectives.

Global

  • Define and execute the global professional services strategy, positioning it as a competitive advantage.
  • Lead and scale a high-performing global team of implementation and consulting professionals.
  • Own implementation excellence, customer outcomes, and the commercial performance of the services business.

Ashby is an all-in-one recruiting platform that serves over 5,000 customers from startups to enterprises. The company is growing over 100% year over year with strong retention and a culture of continuous improvement and customer obsession.

$108,900–$149,625/yr

  • Independently lead medium-complexity operational programs and transformation initiatives spanning multiple functional teams in a SaaS space.
  • Manage defined workstreams, coordinate stakeholders, and ensure programs progress according to plan.
  • Drive structured decision-making across business units to resolve execution challenges and maintain program momentum.

Bluebeam empowers those who build our world. Part of the Nemetschek Group and trusted by over 4 million users globally, we provide desktop, web, and mobile solutions for paperless workflows.