Serve as the escalation point for complex incidents and requests across the IT support team, troubleshooting issues with Microsoft 365, Windows, macOS, and remote connectivity.
Manage the endpoint lifecycle including provisioning, configuring, and maintaining laptops and mobile devices for a distributed workforce.
Administer Microsoft 365, Active Directory, and Entra ID, and support Microsoft Intune operations for app deployment and endpoint policies.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. The firm emphasizes the economics as well as the legal aspects, serving founders, senior executives, and UHNWIs.
Serve as Tier 2/3 escalation point for complex MacOS/Windows endpoint, identity, and collaboration issues.
Own advanced configuration and troubleshooting in Jamf, Intune, Okta/Entra, and Google Workspace.
Partner with Security and IT leadership to mature support processes, tooling, and documentation.
Horizon3 is a fast-growing, remote cybersecurity company that helps organizations find, fix, and verify exploitable attack vectors through its NodeZero autonomous pentesting platform. The team includes former U.S. Special Operations cyber operators and startup engineers, fostering a culture of respect, collaboration, ownership, and results.
Provide Level 1 and Level 2 technical support to employees across the corporate IT environment, ensuring timely resolution of incidents and service requests.
Troubleshoot hardware, software, operating system, network, and application issues on macOS and Windows devices, maintaining accurate documentation.
Collaborate with Corporate IT Engineering, Security, and IT Operations to resolve complex issues and continuously improve IT services.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to academic institutions, publishers, and corporations worldwide. With team members in over 35 countries, they foster a remote-first, inclusive culture focused on making a difference in education.
Handle escalations from Tier 1, lead incident response, and resolve issues within SLAs.
Administer Microsoft Entra ID, Microsoft 365, and endpoint management for macOS and Windows.
Automate manual work using PowerShell, shell scripting, Power Automate, and support IT projects and audits.
Totara is a global learning platform trusted by more than 1,500 organizations and 21 million users worldwide. We help organizations build workforce readiness through flexible learning, compliance, and talent development solutions for complex and highly regulated environments across public and private sectors.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Architect, implement, and maintain endpoint management platforms and services for Bungie employees and development teams.
Own and improve the lifecycle of endpoints from provisioning to retirement, with a focus on secure, reliable, and scalable systems.
Partner with Information Security and Studio IT Support to balance security, usability, and operational needs.
Bungie is a video game developer known for creating world-class games and iconic franchises. As part of Sony Interactive Entertainment, it operates within a dynamic technology company and entertainment leader serving over 100 million people.
Own IT operations, Microsoft 365, endpoint security, and helpdesk support.
Manage security compliance, audits, and backup recovery across cloud and AI platforms.
Serve as the sole IT owner with direct access to the CEO and cross-functional leadership.
EHS Insight provides cloud-based environmental, health, and safety software. It is a small company with a remote-first culture where employees own their work and report directly to the CEO.
Build and maintain Midnite's SaaS infrastructure including Google Workspace, M365, Slack, n8n, and Notion.
Provide 2nd and 3rd line technical support for corporate IT and support global onboarding/offboarding.
Automate workflows, support secure AI adoption, and manage office networks remotely.
Midnite is a next-generation sports betting and gaming platform built for a new wave of players. With over 400,000 players, we're a high-performance team operating at pace, with high ownership and constant iteration.
Provide remote IT support, resolving workstation, server, M365, and networking issues independently.
Participate in on-call rotation for after-hours and weekend support of client operations.
Escalate complex issues, maintain high service quality, and drive client satisfaction.
Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company is a dynamic and growing organization emphasizing customer service, collaboration, and a strong cultural fit.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Provide technical support for Windows and macOS, servers, Microsoft 365, and network infrastructure.
Manage and troubleshoot virtualized environments using VMware and Hyper-V.
Act as an escalation point and deliver excellent client service in a remote-first environment.
Jobgether is an AI-powered job platform that matches candidates with relevant roles. It focuses on efficient, objective recruitment processes and is a remote-first organization.
Advise business customers via phone and virtual meetings, presenting TENADO CAD software solutions in a consultative manner.
Drive new customer acquisition and manage sales pipeline using CRM systems and modern sales tools.
Leverage AI-driven insights to optimize outreach, personalize engagements, and deliver data-informed sales strategies.
Revalize empowers manufacturing businesses to better design, model, develop, and sell, using AI-forward technology. Serving over 16,000 global customers, it is a portfolio company of TA Associates and Hg, fostering an innovative and results-driven culture.
Provide remote technical support to Atlas Technica Team Members across internal systems, applications, and devices.
Administer Microsoft 365 technologies, including Exchange Online, Teams, SharePoint, Intune, and Entra ID.
Identify opportunities to automate processes, improve documentation, and enhance scalability.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company values ownership, execution, growth, intelligence, and camaraderie, offering competitive benefits to a global team.
Operate and improve core IT platforms, managing configuration changes and troubleshooting across Google Workspace and cloud-native tools.
Manage the end-to-end device fleet for Mac and Windows, including provisioning, compliance, patching, and retirement.
Automate repetitive tasks and support L2/L3 escalation, partnering with InfoSec on security controls and onboarding.
Tide is a fintech company that provides business accounts, banking services, and administrative solutions for small and medium-sized enterprises. With over 2 million members and 3,000 employees globally, Tide has been certified as a Great Place to Work and fosters an inclusive, transparent culture.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Manage day-to-day IT operations, user support, and endpoint administration across cloud platforms.
Support cybersecurity initiatives including vulnerability research, device hardening, and incident response.
Maintain reliable systems through monitoring, documentation, and automation scripting.
A distributed technology team delivering reliable IT operations and strengthening cybersecurity for organizations handling sensitive data. The culture values autonomy, continuous learning, and practical problem-solving in a fully remote, async-first environment.
Deliver prompt, high-quality IT support across productivity tools, operating systems, and identity management.
Communicate clearly with customers and collaborate with Engineering to improve automation workflows.
Participate in shift rotations as part of a 24/7/365 support operation.
Fixify is building an AI-native IT automation platform that combines technology with a human touch. The company is a remote-first, fast-moving environment where quality and collaboration matter.
Lead, mentor, and support a team of service desk engineers to maintain high performance and service quality.
Ensure service requests and incidents are resolved efficiently within SLAs, acting as an escalation point for complex technical issues.
Drive continuous improvement in service operations, documentation, and team performance within an MSP environment.
They are an established technology services provider delivering managed IT services and technical support to clients. They value reliable service delivery, strong technical capabilities, and continuous improvement, with a culture that supports distributed teams and professional development.