Source Job

US Unlimited PTO

  • Own partner support from intake to verified resolution, including troubleshooting and configuration.
  • Handle transactional requests and automate routine work using AI tools.
  • Communicate directly with partners and internal teams, keeping everyone updated.

CRM Troubleshooting Written Communication

20 jobs similar to Client Support Specialist

Jobs ranked by similarity.

$9,600–$14,400/yr
Global

  • Provide sales support by managing lead pipelines, drafting recaps, and preparing executive briefs.
  • Own calendar and appointment management, confirming bookings and reducing no-shows.
  • Oversee AI tools and workflows, coordinate operations, and support client communication.

A founder-led paid social agency helping home-service and wellness businesses grow through Meta advertising, with full-funnel attribution and AI-powered operations. A lean, agile team that values coachability, a good attitude, and hard work, with plans to scale and launch a new VA staffing offer.

US

  • Deliver exceptional borrower support by phone and other channels, helping customers navigate applications, payments, and account questions.
  • Navigate consumer lending with care, following compliance requirements and partnering cross-functionally to resolve issues.
  • Own customer outcomes from first contact through resolution, documenting interactions and sharing insights with product and engineering teams.

Wisetack builds transparent consumer lending products for service-based businesses like HVAC, veterinary, and auto repair shops. The company is a well-funded startup with $84M raised, backed by top VCs, and recognized as a Great Place to Work.

Global

  • Handle client calls, onboarding sessions, and discussions to understand requirements and provide practical solutions.
  • Work with CRM platforms like HubSpot, Apollo, and Aircall to support setups, integrations, and workflow improvements.
  • Explore AI tools and automation to improve efficiency, troubleshoot issues, and deliver innovative solutions.

INSIDEA is a fully remote organization delivering digital marketing and HubSpot solutions, helping brands enhance their online presence and drive measurable growth. The company is a Top 10 Elite HubSpot Solutions Partner and hires top talent from across the globe.

$18,750–$22,500/yr
Europe

  • Serve as first-line partner support for onboarding, portal access, deal registration, and program policies.
  • Build and maintain AI agents, self-service resources, and dashboards to improve the partner experience.
  • Triage complex issues, ensure resolution, and recommend process improvements based on support data.

Hyland is a content services platform provider delivering enterprise intelligence and automation through its Content Innovation Cloud. With nearly 4,000 employees, it fosters an employee-centric culture that values diverse viewpoints, wellbeing, and community impact.

Global

  • Resolve general, billing, and basic technical questions across a live ticket queue using Intercom and FIN AI.
  • Own a slice of the support queue end to end and cut escalations through better documentation and judgment.
  • Improve triage standards and reduce load on specialist teams as support volume grows.

Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. It is a global, remote-first team supporting 700+ practices, with a culture of ownership, generosity, speed, and continuous learning.

$60,000–$70,000/yr
US

  • Master ClearGov's software and provide first-line support across phone, email, chat, and remote sessions.
  • Investigate, diagnose, and resolve client issues while escalating to Tier 2 when needed.
  • Partner cross-functionally and create Support Center content to improve the customer experience.

ClearGov builds a financial operating layer for the public sector, helping local governments and school districts manage finances. Over 2,000 public sector organizations use the platform; the culture values transparency, empathy, collaboration, and connection.

  • Answer live chats and support tickets across membership, events, finance, CRM, and website tools.
  • Write and update help content and build in-product help to drive self-service.
  • Improve the AI support agent Buzz, trace ticket causes, and recommend product and documentation fixes.

Membee is the all-in-one membership management platform for associations, chambers, nonprofits, and clubs, automating renewals, events, payments, and communications. The team is small and quality-of-life-focused, with a culture of humility, honesty, hunger, and horizon.

$65,000–$75,000/yr
US 4w PTO

  • Serve as the Tier 1 point of contact for users across Hanover's digital products, resolving issues with professionalism and clarity.
  • Manage user onboarding, account setup, and access while escalating technical issues to Product and Engineering teams.
  • Track support trends and provide feedback to shape product improvements and maintain self-service resources.

Hanover Research provides high-quality research and analytics through a cost-effective subscription model to help corporate, higher education, and K-12 executives make informed decisions. It is a fast-growing, dynamic firm that values service, innovation, and leadership.

$1,250–$1,357/mo
Philippines

  • Build the full outbound stack using GoHighLevel, Clay, Instantly, and other tools.
  • Automate handoffs between tools to eliminate manual work and optimize daily campaigns.
  • Track deliverability, run A/B tests, and provide weekly reports with actionable next steps.

Wing helps companies build world-class teams and automate their operations. They offer a supportive remote work culture with opportunities for career growth.

US

  • Provide compassionate first-contact support for clients seeking mental health care, conducting needs assessments and risk triage.
  • Manage high-volume inbound calls, emails, and chats, while navigating CRM tools like Zendesk and Salesforce.
  • Demonstrate flexibility in working overnight shifts and maintain strong written and verbal communication skills.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally through employer and health plan partnerships. The company delivers high-quality care via an AI-powered platform, backed by extensive peer-reviewed research and proven outcomes.

$60,000–$80,000/yr
US

  • Own Growth systems: CRM, contact center, marketing, and engagement platforms.
  • Partner with leaders to implement scalable tech solutions and reporting.
  • Lead Growth projects from requirements to training, including vendor management.

Sandstone Care provides high-quality behavioral health treatment for teens, young adults, and families. They are a collaborative, supportive community focused on innovation and clinical excellence.

$384–$384/mo
India

  • Answer replies to BDR outreach and book/confirm meetings on calendars
  • Call, text, and email prospects to confirm and remind them about upcoming meetings
  • Forward warm leads to the right BDR and log conversations in the CRM

HighLevel is a cloud-based marketing and sales platform for agencies, entrepreneurs, and small businesses. With 2000+ team members across 15+ countries, it has a remote-first culture focused on creativity, collaboration, and impact.

US Europe 4w PTO

  • Prepare Sales Executives for demos, manage follow-ups, and track contracts through to signature.
  • Keep HubSpot accurate, segment leads, and run automated re-engagement campaigns to turn old leads into new pipeline.
  • Coordinate client onboarding and escalate risks to keep deals moving smoothly.

Belkins is a B2B appointment-setting agency and SalesTech/MarTech ecosystem that has grown into a global group. With over 1,000 clients and 250,000+ meetings booked, the team values curiosity, dedication, and a commitment to excellence.

Global 4w PTO

  • Take ownership of an AI support agent, optimizing resolution rates, accuracy, and customer satisfaction.
  • Analyze performance data to identify root causes and test enhancements before implementation.
  • Collaborate cross-functionally to refine AI workflows, improve human handoffs, and expand AI capabilities.

The company leverages artificial intelligence to optimize customer support, ensuring seamless escalation to human agents when needed. It is a fully remote, globally distributed organization offering generous PTO, health coverage, and equity opportunities.

US

  • Own the support queue, triaging and resolving customer issues against SLAs.
  • Diagnose technical issues across APIs, integrations, and data mappings, escalating to Engineering when needed.
  • Act as named support contact for dedicated accounts and run compliance operations like I-9 and E-Verify.

Onboarded is a platform that helps customers run onboarding and compliance operations. It is a fast-growing startup with a remote-first culture and an AI-first support team that invests in employee growth.

$70,000–$80,000/yr
US

  • Provide comprehensive, end-to-end support to key partners as a relationship manager.
  • Serve as the primary point of contact for payroll and CPA partners, handling escalations.
  • Develop and implement partner-focused solutions to increase retention and satisfaction.

Human Interest provides affordable and accessible retirement benefits for small and medium-sized businesses. It is a high-growth fintech company with a mission-driven culture, backed by top investors like BlackRock and SoftBank.

US 4w PTO

  • Handle 20–40 inbound support calls and tickets daily from hospice organizations and pharmacies.
  • Assist physicians with e-prescribing setup, troubleshoot technical issues, and provide proactive guidance.
  • Partner with Client Success and Sales teams to drive satisfaction, retention, and support quality.

A healthcare software company focused on connecting care teams and reducing medication delays. It is a growing, remote-first organization with a collaborative, mission-driven culture and AI-enabled tools.

$34,000–$40,000/yr
Europe

  • Own the support experience for the Myner app across chat, email, social media, and reviews, leading a small team of human and AI agents.
  • Design workflows that let AI and human support agents work together, with clear escalation paths so users always reach a person.
  • Turn support conversations into actionable insights for product, engineering, marketing, and survey teams to drive the product roadmap.

Myner is building the world's first global consumer omni-panel, turning data from what people buy and think into Agentic Flywheels that deliver breakout sales growth for brands. We're a small, remote-first team by design, focused on delivery over hours, with a founder-CEO who has already built and exited a unicorn in this industry.

US

  • Own scheduled calls that guide customers through setting up payroll accounts from first question to live.
  • Respond to posts in our Facebook community group as GlossGenius, with a professional, helpful tone that reflects our brand voice.
  • Use AI to build, not just work: turn repeated customer questions into AI-assisted macros, Help Center articles, and workflows.

Genius AI builds technology to help local businesses run themselves, automating admin work like booking, marketing, client management, and finances. It is a high-growth company whose products have saved businesses 106M in admin hours, earned $2.0B in additional revenue, and facilitated more than 624M client touch points.

US

  • Deliver empathetic, solution-oriented support to clinicians, clinical staff, and administrators.
  • Manage orders, resolve issues, and maintain documentation with accuracy and attention to detail.
  • Collaborate cross-functionally with Sales, Product, Lab, Billing, and Operations to ensure timely communication.

Artera is an AI startup developing medical artificial intelligence tests to personalize therapy for cancer patients on a global scale. It is a remote-first, collaborative company with a high-performance culture focused on customer success.