Manage and grow a high-volume portfolio of SMB healthcare customers, focusing on retention, renewals, and expansion.
Drive customer adoption and satisfaction through proactive engagement, onboarding support, and scalable account management processes.
Collaborate cross-functionally with Customer Success, Sales, Product, and Support to ensure clinicians receive exceptional value from Freed's products.
Freed combines clinician insights with AI technology to create products that make clinicians happier, starting with an AI scribe that automates medical documentation. With over 28,000 paying clinicians and backing from Sequoia Capital, Freed is rapidly expanding and values fast, ambitious, and smart individuals who want to care for the people who care for our health.
Drive growth at existing credit union customers using Eltropy's agentic AI platform.
Build and run automated outreach campaigns while developing 1:1 relationships with C-suite decision-makers.
Partner with CSMs, Sales Engineering, and Marketing to land meaningful expansions across accounts.
Eltropy provides a secure, compliant digital communications platform that helps community banks and credit unions engage with consumers through text, video, chat, and AI. It is a high-growth tech company with a collaborative, supportive culture that values innovation and employee experience.
Founding Account Manager for the EU, building the account management function from scratch with no playbook.
Own expansion revenue and retention for self-service customers and high-potential key accounts across Europe.
Run engagement experiments, rescue at-risk accounts, and analyze cancellations to drive growth and retention.
respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.
Own post-sales success for enterprise accounts, building relationships up to C-suite and running QBRs.
Drive retention and growth by leading renewals and identifying expansion opportunities across Aveni Assist and Aveni Detect.
Orchestrate internal teams and represent the customer to ensure measurable ROI and product alignment.
Aveni is an award-winning technology company that uses advanced AI, including NLP and LLMs, to drive productivity and compliance for financial services firms. It is a collaborative, innovative scale-up with a focus on continuous learning, diversity, and shared success.
Build deep expertise in a defined set of products and how they deliver value to customers.
Drive feature-level adoption and utilization by identifying and closing usage gaps.
Partner with Strategic CSMs and cross-functional teams to execute account goals and standardize playbooks.
CCC Intelligent Solutions is a cloud platform for the insurance economy, creating experiences for insurers, repairers, and automakers. It empowers 35,000+ businesses with AI-driven technology and values integrity, customer focus, innovation, and inclusion.
Manage customer relationships from post-demo through activation, retention, expansion, and referrals in a B2B SaaS environment.
Drive product adoption and revenue growth by translating platform capabilities into practical creative and production solutions.
Proactively reengage dormant prospects, identify upsell opportunities, and build customer advocacy to generate referrals.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a fully remote organization with a focus on fast, objective recruitment and a supportive candidate experience.
Own customer relationships post-signing, overseeing onboarding and adoption.
Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
Collaborate with integration engineers and implement accelerated ramp-up plans.
We provide cutting-edge AI solutions, including AI Agents, to help customers achieve their business objectives. Our culture is dynamic and supportive, with a focus on professional growth and collaboration.
Own a portfolio of 60 customers, ensuring satisfaction, health, and renewals while managing expansion opportunities.
Track usage, automate rates, and spot at-risk accounts early to build turnaround plans.
Run regular check-ins and business reviews connecting Ada to customer value like resolved conversations and cost savings.
Ada is an AI customer service company that helps enterprise companies deliver extraordinary customer experiences through automation. Established in 2016, Ada has powered over 5.5 billion interactions for brands like Square and YETI, backed by over $250M in funding and driven by a culture of growth and continuous improvement.
Spearhead a customer-centric approach to help Americas customers achieve measurable outcomes with SugarCRM.
Foster deep customer relationships and drive customer value through adoption and expansion motions.
Strategize and implement initiatives for enhancing customer retention and precision selling adoption.
SugarAI is redefining CRM for the age of AI by turning fragmented customer and revenue signals into clear, prioritized action. Their global team is united by a shared commitment to impact, ownership, and continuous growth.
Actively coach, train, and develop your team of Account Executives to exceed their quotas
Run weekly 1:1s with each direct report to help them overcome roadblocks and chart their long-term career growth
Focus on driving a solution selling and value selling culture
We provide a comprehensive CMMS platform that helps businesses manage maintenance operations and optimize asset performance. We are a rapidly scaling startup with a culture based on collaboration and transparency.