Lead and develop a high-performing Customer Success team to drive retention and expansion.
Own team-level GRR, NRR, and expansion targets with real-time visibility into pipelines.
Coach CSMs on account strategy, risk mitigation, and consistent execution of playbooks.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators who foster a culture of partnership and growth.
Sell into our existing client base using CRM tools to map accounts and generate growth opportunities.
Drive revenue through tailored outreach, maintain customer relationships, and achieve sales quotas.
Evangelize 360Learning vision via product demonstrations and collaborate with teams to optimize customer experience.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, we have raised $240 million and serve 1,700 organizations.
Build the Account Management function from scratch for the MENA region, working directly with the Head of Department.
Spend 70% of time on self-service customers and 30% on high-potential key accounts, driving expansion and retention.
Use usage and billing signals to find revenue opportunities and intervene early to prevent churn.
Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Lead, coach, and develop a team of Account Managers to drive expansion revenue across SMB and mid-market customers.
Translate revenue goals into clear frontline expectations and build operating rhythms to reinforce them.
Partner with Client Success, Sales, Revenue Operations, and Product to improve account expansion strategy and execution.
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. As the fastest growing company in the therapy EMR space, they cultivate a culture of smart work, positive impact, and talented people.
Own a $5M-$6M book of 35-45 mid-market and enterprise partnerships end-to-end: implementation, utilization, renewal, and expansion.
Lead renewals and expansion, carrying a quarterly revenue target, building the commercial case, and closing without being told.
Build durable trust with HR, People Ops, and L&D buyers, framing coaching ROI to defend spend to CFO.
Mento increases human potential through coaching, believing the future of coaching is human+ai. They are a remote-first US company with 5x user growth, 3x revenue growth, $9.5M raised, and partners like Anthropic, Gusto, and 1Password.
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals and expansion.
Drive account growth by helping customers adopt solutions strategically and clearly communicating business value.
Build accurate forecasts and develop multi-threaded relationships from stakeholders to senior executives.
A global B2B SaaS company focused on customer value and sustainable growth. The culture is collaborative, data-driven, and highly autonomous, emphasizing ownership and customer outcomes.
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. The company has a globally distributed team united by a culture of humility, curiosity, and collaboration.
Build trusted relationships with investment and wealth management clients to drive product adoption and long-term partnership.
Guide customers through onboarding and account planning, ensuring alignment with business objectives and rapid time-to-value.
Leverage AI-enabled tools and data to monitor customer health, identify expansion opportunities, and ensure strong retention.
Ridgeline provides a front-to-back system of record for investment managers, modernizing legacy technology with real-time data and embedded AI. It is a rapidly growing fintech company with offices across the US and Ireland, recognized as a best workplace for innovators.
Guide assigned customers through the customer journey, ensuring they meet milestones and business outcomes.
Monitor customer health, execute predefined plays to mitigate churn, and collaborate cross-functionally to resolve issues.
Partner with Business Value Consultants to optimize value and drive renewals and expansion opportunities.
Firstup is an intelligent communication platform that improves the employee experience by connecting over 17 million workers daily for 40 Fortune 100 companies. With a focus on workforce communications and technology, it fosters a high-growth, inclusive environment where ideas are rewarded.