Remote Customer service Jobs · Europe

Job listings

  • Provide expert parts diagnosis support and help dealers resolve technical product issues quickly.
  • Work closely with workshop technicians, offering parts advice across the entire product range.
  • Act as an interface between the manufacturer and dealers using practical workshop experience.

MSX International supports leading automotive brands worldwide, improving repair performance, customer satisfaction, and aftersales operations across 80+ countries. They offer a professional but relaxed working environment as part of a welcoming and diverse team.

  • Lead the International field service organization to ensure service agreements and warranty obligations are met.
  • Manage and develop Field Service Engineers while driving process efficiencies and scalable business growth.
  • Collaborate with cross-functional teams and regional sales throughout Europe to achieve world-class customer satisfaction.

Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians through intelligent technology. With over 25 years of experience and a global team, they foster an inclusive, diverse culture and invest in employees' long-term growth.

  • Serve as the customer's main point of contact through their initial onboarding, understanding their business and technical needs.
  • Lead onboarding kick-offs, training workshops, and coaching sessions while delivering training in German and English.
  • Partner with internal teams and advocate for customers to improve the onboarding playbook and ensure successful implementation.

Wordly provides high-quality, real-time translation services in 50+ languages for virtual and in-person events. It is a fast-growing, remote-first startup of industry veterans and senior tech pros who prioritize performance, customer happiness, and work-life balance.

  • Coordinate an international team of 12 Delegation Directors supporting members across 20 geographic delegations.
  • Oversee the Employer Brand team to optimize HR tools and attract talent via schools and institutions.
  • Plan and organize all Association member meetings, including delegation and business-specific gatherings.

Relais & Châteaux is a worldwide collection of 580 unique, independently operated hotels and restaurants, celebrating the art de vivre of each destination. Led by passionate hoteliers and chefs, many properties are family-run, representing an evolving legacy of memorable travel experiences.

Europe Unlimited PTO

  • Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
  • Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
  • Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.

Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.

  • Provide essential operational support to a growing vendor management program, including user access, vendor records, and documentation.
  • Maintain accurate vendor data and assist project teams in identifying suitable vendors based on rates, skills, and availability.
  • Respond to linguist and vendor inquiries, escalate specialized issues, and identify process improvements for recurring workflows.

This role is with a partner company operating in the international localization industry, managing a growing vendor network. The company culture emphasizes independent, organized work in a flexible remote environment.

  • Manage a book of global, complex customers to drive adoption and value realization through detailed analysis and joint planning.
  • Facilitate cross-functional collaboration to resolve technical issues and drive customer advocacy.
  • Act as a consultant and coach, continuously asking questions to deeply understand customer needs and ensure successful renewals.

Conga unifies commercial operations so companies run as connected, smarter businesses by aligning pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide, including more than 50% of the Fortune 100, Conga fosters a collaborative and celebratory culture where every voice is heard.

  • Act as the dedicated point of contact for global B2B clients during live trading events, delivering clear, evidence-backed updates under time pressure.
  • Investigate live data using back-office tools like Grafana, Freya, and JSON payloads to verify market states and resolve settlement disputes.
  • Manage live incident responses and coordinate with Trading, Product, Risk, and Customer Success teams for seamless escalations.

Oddin.gg is the global leader in esports data science, providing cutting-edge esports betting solutions worldwide. Recognized as the fastest-growing tech company in Central Europe by Deloitte in 2024 and 2025, they are rapidly expanding with a new core team of 6 Customer Support Specialists, offering high impact and clear career growth.

  • Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
  • Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
  • Analyze client queries and trends to identify process gaps and recommend data-driven improvements.

A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.