Play a critical role in supporting healthcare organizations in adopting and maximizing the return on investment (ROI) for AUGi. You will participate in the onboarding process for new healthcare organizations, build strong relationships with key stakeholders, and support healthcare organizations in achieving significant results.
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As an API Implementation Onboarding Specialist, you'll ensure that Canopy Connect’s API customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns.
Join the Contact Center Team as a Technical Support Advisor, providing 24/7/365 support to TDS customers with flagship, premium, and legacy products by delivering exceptional customer service. You will provide first contact support for business voice, video, data, and premium commercial product issues, also assisting customers with Internet configurations.
Play a critical part in ensuring customers continue to find value in Owner’s offerings by managing a portfolio of 120+ customers. Engage with our most at-risk customer segment to maximize product adoption, deliver customer value, and mitigate churn risks; also manage incoming cancellation requests with a focus on exceeding aggressive retention targets.
Looking for an experienced Customer Success Manager to manage marquee, high-volume, and multi-location restaurant customers. You will own the full customer lifecycle for a dedicated book of business, serving as the primary point of contact. Your focus will be on delivering a high-touch, consultative experience that drives product adoption, customer value, and long-term retention.