Remote Customer service Jobs · US

• Contact potential clients via phone, email, and messaging platforms.
• Manage calendars and set up consultations for travel advisors.
• Keep accurate records of client interactions and scheduled meetings.

Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.

• Communicate with clients to understand their hotel needs, preferences, and budgets
• Provide accurate information about hotel options, pricing, and amenities
• Assist clients with making and managing reservations

Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. They specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.

• Manage a portfolio of ~70+ mid‑market AEC customers, with clear ownership for health, adoption, retention, and growth.
• Build and execute account plans that achieve portfolio‑level revenue growth (target ~20% YoY) and strong net/gross retention.
• Lead onboarding and early lifecycle motion to ensure rapid time‑to‑value and establish core workflows and training.

DroneDeploy empowers field teams with robotics and AI. They are the only reality capture platform that combines robotic automation, AI agents, and a truly unified system. At DroneDeploy, they thrive in a mostly remote-first culture rooted in innovation and impact. They foster a culture where a variety of perspectives drive smart decisions, and where growth—both personal and professional—is part of the journey.

• Research and book travel including flights, hotels, cruises, car rentals, and vacation packages
• Provide tailored recommendations based on clients’ needs and preferences
• Communicate professionally with clients via phone, email, and messaging tools

Destination Knot is a full-service travel company that helps individuals, couples, families, and groups create unforgettable vacation experiences. They are dedicated to making travel stress-free, seamless, and memorable for you with personalized itineraries and tours.

• Support clients with hotel booking requests
• Provide accurate and timely travel information
• Manage client communications and documentation

They are a professional travel services team assisting clients with hotel accommodations and travel planning support. They focus on delivering high-quality service while working in a flexible, remote environment.

• Research, review and respond to inquiries received from members and providers.
• Employ active listening skills, demonstrate patience and empathy, and handle difficult calls tactfully, courteously, and professionally.
• Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.

Evry Health is on a mission to bring humanity to health insurance through personalized, high-technology health plans that expand benefits and increase access and transparency. They are the major medical division of Globe Life with over 3,000 employees and a flexible and remote work environment.

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat

Destination Knot is seeking motivated individuals to join its growing travel support team. They pride themselves on delivering excellent customer service in a fully remote environment.

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Ensure first call resolution through problems solving and effective call handling
• Accurately document and process customer claims in appropriate systems

MCI is a tech-enabled business services company in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. They employ 10,000+ individuals and have been recognized as one of the fastest-growing companies.

• Answer incoming calls to assist customers and their employees with FMLA administration.
• Handle a high volume of calls and provide professional follow-up via phone and email.
• Maintain accurate documentation of leaves within the proprietary database.

ComPsych is a worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to help individuals and their organizations thrive.

• Maintain positive customer relationships by responding to inquiries via phone.
• Provide information and education about IRS regulations and spending accounts.
• Serve as a customer advocate by identifying needs and guiding them to resources.

HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They are passionate about providing solutions that allows American families to connect health and wealth, valuing individuals more than positions and fostering a welcoming and inclusive environment.