Remote Customer service Jobs · US

Job listings

$75,000–$80,000/yr

  • Develop and execute tailored success plans for each account, mapping platform capabilities to partner business goals to drive product adoption and engagement.
  • Manage a portfolio of brand and retail accounts, conducting regular business reviews, monitoring health signals, and building trusted relationships to ensure long-term retention and satisfaction.
  • Act as the internal advocate for your accounts, troubleshooting platform issues, collaborating cross-functionally for resolutions, and translating partner feedback into actionable insights for product and operations teams.

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying over $1 billion worth of products annually from hundreds of brands to retailers. The company is backed by notable investors like Y Combinator and is a technology-first platform rapidly expanding across the U.S. to become the largest cannabis distribution network.

$40,000–$70,000/yr

  • Coordinate travel schedules, reservations, and timing logistics to ensure efficient travel plans based on client preferences.
  • Review and verify scheduling details for accuracy and communicate confirmations and updates clearly to clients.
  • Maintain organized records of travel schedules and monitor timelines to ensure all arrangements are completed on time.

Aisles & Abroad is a company that organizes travel plans and manages scheduling logistics for clients, focusing on efficient and accurate coordination of reservations and timelines. It operates as a remote-first organization, emphasizing reliable, self-motivated individuals who can work effectively in a virtual environment.

$44,997–$75,000/yr

  • Assist with coordinating travel reservations, including accommodations, cruises, and vacation packages
  • Gather and organize client information, preferences, and travel details, reviewing bookings for accuracy
  • Communicate confirmations and updates while maintaining organized records of reservations

They coordinate travel reservations including accommodations, cruises, and vacation packages. It is a small team offering flexible remote work, structured onboarding, and performance-based growth opportunities.

  • Assist clients in selecting, booking, and managing hotel reservations with strong communication and professional service.
  • Provide detailed information on hotel amenities, pricing, availability, and update reservation details accurately and promptly.
  • Engage with clients via phone, email, or messaging to ensure a smooth and efficient reservation process from a remote home office.

Careers In Travel | Destination Planners is a company in the travel and hospitality industry, specializing in assisting clients with hotel bookings and travel arrangements. It provides a supportive team environment, remote training, and opportunities for income based on performance, emphasizing a collaborative and performance-oriented culture.

$40,000–$75,000/yr

  • Assist clients with researching and booking hotel accommodations, providing accurate information on pricing, amenities, and availability
  • Communicate professionally via phone, email, and digital platforms while maintaining organized client and booking records
  • Participate in virtual training and team collaboration to support ongoing performance and customer satisfaction

Aisles & Abroad is a travel industry company specializing in assisting clients with hotel reservations and vacation planning. It provides flexible, remote career opportunities with structured training and values performance-driven customer support.

  • Assist customers by reserving the best storage unit to fit their individual needs and deliver amazing customer service.
  • Connect well with customers over the phone to understand their requirements without the need for cold calling.
  • Work within a close-knit, passionate team environment where leaders provide coaching to help maximize commission and achieve career promotion.

Extra Space Storage is the largest operator and third-party manager of self-storage facilities in the United States, having grown to over 4,000 locations since its founding in 1977. The company fosters a fast-paced, collaborative culture rooted in its core values, offering competitive pay, excellent benefits, and opportunities for career development, which makes it a top choice for talent and a place employees recommend.

  • Answer incoming emergency and non-emergency calls, following protocols to dispatch responses and provide compassionate customer support.
  • Monitor medical alerts and alarms, record call details in real-time, and communicate with empathy and patience to ensure positive member experiences.
  • Troubleshoot alarm systems, verify customer information, and proactively recommend preventative healthcare services while maintaining strict confidentiality.

Modivcare facilitates non-emergency medical transportation and personal and home care to improve access to care and patient outcomes. The company serves underserved populations and focuses on connecting people with care, with a team-oriented culture that values making a difference.

  • Manages a Medical Device Collection Program and supervises technicians performing collection services at hospital sites within a specific region.
  • Ensures health and safety compliance by managing safety audits, training, and communications, and maintains regional customer data and service schedules.
  • Conducts inspections, handles customer onboarding and credentialing, and is available for off-hours assistance while maintaining 60% travel readiness for regional and national tasks.

Arcwood Environmental helps organizations across the United States manage waste byproducts safely and thoughtfully, protecting people, communities, and the environment. The company emphasizes a team-oriented culture with core values centered on safety, creative problem-solving, accountability, and exceptional customer service.

  • Create and manage annual account success plans to document and achieve customer and Relativity goals, ensuring ROI from their RelativityOne subscription.
  • Analyze customer usage and account health to mitigate renewal risks, identify upsell opportunities, and represent the customer's voice through internal feedback processes.
  • Project manage complex initiatives such as onboarding new products across geographies and orchestrating multi-threaded engagements between the customer and Relativity subject matter experts.

Relativity is a legal technology company that provides e-discovery software and big data solutions for law firms, corporations, and government agencies. It is a sizable organization with a collaborative culture that values employee input and cross-functional skill development.

$22–$22/hr
US 4w PTO

  • Provide real-time, multi-channel support via phone, email, and chat across key partner channels including veterinary hospitals and sales representatives.
  • Troubleshoot complex technical and process-related issues, ensuring accurate information on products, policies, and claims while meeting key performance metrics.
  • Collaborate cross-functionally to deliver exceptional service, strengthen partner relationships, and contribute to overall business growth in a high-volume queue environment.

Trupanion is a leading provider of medical insurance for cats and dogs in North America, helping pet owners budget and care for their pets. The company fosters a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.