253 results
FiltersIn this remote role, you will ensure successful customer relationships by providing exceptional support through personalized care and data-driven information. Drive revenue through territory growth, working closely with sales counterparts to achieve provider and clinic goals. Your responsibilities include relationship building, cross-functional collaboration, reporting, customer support, market growth and CRM utilization.
Take ownership of relationships with our Enterprise customers and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising on marketing strategy, best practices and feature functionality. You will be responsible for accurate revenue and renewal forecasting.
As a Customer Success Manager, you will be the main point of contact for providing guidance to our strategic customers. You will work with them to outline their key performance metrics and assist them in utilizing our platform to optimize their workflow, and help them reach their digital marketing goals. You will be a keen problem solver who can think quickly on their feet and diagnose customer issues. CSMs have consistently proven to be self-starters.
As an Outreach Specialist I , reporting to Supervisor, Outreach , you will be a trusted go-to resource who helps get members engaged with Transcarent and enrolled in targeted programs. You’ll have the opportunity to help members get the right care at the right time. A successful candidate will be effective at properly educating members on the benefits of Transcarent services while delivering a high quality member experience.
AlertMedia is seeking a customer-focused Implementation Manager to own customer relationships, providing strategic partnership as they begin their customer journey. As a thought partner, product expert, and project manager, the Implementation Manager guides customers through successful deployment, maximizing product enablement before transitioning them to the Customer Success Manager.
This role involves working with high-value automotive customers as the Automotive AI - Dealership Success Manager. This is an opportunity to be at the forefront of the leading AI company in the automotive space and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.
This role ensures the successful adoption and operation of the Palette Labs platform by independent RDS partners. The Account Manager owns the entire non-technical support layer, acting as the primary point of contact for operators, guiding them from pre-launch readiness through long-term operational success. This person partners closely with the engineering team by translating partner feedback into clear product and bug tickets.
Manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Act as a trusted advisor and be the key point of contact between customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.
This position supports the successful implementation of the Comply platforms by managing the onboarding process for multiple clients concurrently, identifying project scope, organizing requirements, and establishing strong relationships to ensure customer satisfaction and successful transitions to the Customer Success team.
The Licensed Service Advisor (LSA) plays a critical role in delivering high-quality customer experience. They are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships. You’ll handle a variety of complex service interactions and ensure each customer feels informed, valued, and confident in their protection.