Remote Customer service Jobs · US

Job listings

  • Handle inbound and outbound contacts professionally.
  • Listen to customers and resolve issues.
  • Follow the processes of the Client program.

MCI is a fast-growing tech-enabled business services company in the USA. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions, employing 10,000+ talented individuals across multiple countries.

  • Customize vacation packages based on client needs and preferences.
  • Research hotels, resorts, cruises, and tours using our premier supplier network.
  • Provide expert advice and insider deals on travel experiences.

They are a company that helps people plan unforgettable vacations and turn their passion for travel into a thriving remote career. The company wasn't described in terms of employees or culture.

  • Support clients with hotel booking requests
  • Provide timely, professional responses to inquiries
  • Review and confirm reservation details

Careers In Travel | Destination Planners helps clients with travel and hotel bookings. They focus on providing top-notch service and stress-free travel planning. The company values customer service and offers flexible opportunities.

$44,000–$44,000/yr
US 12w maternity 2w paternity

  • Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
  • Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
  • Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.

Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

  • Provide phone and email support for inquiries from sales and healthcare professionals.
  • Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications.
  • Demonstrate flexibility in responding to new and rapidly changing situations and environment.

Stryker is one of the world’s leading medical technology companies, driven to make healthcare better alongside its customers. They offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine to improve patient and hospital outcomes.

  • Ensure client files are accurately and efficiently ingested into Hint.
  • Act as the internal Autosync technical subject matter expert.
  • Implement, manage, and maintain our data feeds.

Hint Health is a digital health company dedicated to supporting the growth and success of the Direct Primary Care (DPC) movement. The Hint Core platform supports thousands of clinics and networks across the nation, providing care for over a million members.

  • Ensure all customer issues are diagnosed and addressed promptly.
  • Interface with customers and vendors to troubleshoot and mitigate data delivery issues.
  • Document troubleshooting steps taken and escalate customer issues when appropriate.

Bluesight creates medication intelligence solutions to increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers. They are a high-growth healthcare information technology company with over 3,000 customers using their proven solutions.

$95,000–$106,000/yr

  • Build and expand client relationships to achieve customer success and satisfaction.
  • Develop and execute strategic account plans to achieve valuable outcomes.
  • Work cross functionally with internal teams to advocate for customers.

PointClickCare is a leading health tech company that helps providers deliver exceptional care. They empower their employees to push boundaries, innovate, and shape the future of healthcare, serving over 30,000 provider organizations.

  • Accurately process patient payments and maintain payment plans.
  • Interpret claim notes and update insurance information.
  • Educate patients on billing concepts and resolve issues.

They support patients with payment processing, billing education, insurance verification, and claims-related inquiries. They are hiring empathetic, accurate, and compliant service providers while navigating healthcare billing systems and policies.

  • Handle inbound and outbound customer service calls, including de-escalations to the best of your abilities with our clients placing their meal order.
  • Address questions, and provide exceptional customer service; input order information into the appropriate client order screen.
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients.

Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. They are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.