Partner with customers to drive adoption of AI, speech, and developer tools.
Administer onboarding, enablement, and best practices to ensure successful product deployment.
Own commercial outcomes for assigned accounts, including renewals, upsells, and cross-sell opportunities.
Jobgether is a platform that helps job seekers find employment. They focus on AI-powered matching processes to ensure applications are reviewed quickly, objectively, and fairly.
Act as the single point of contact for critical customer escalations.
Lead internal war rooms, coordinating resources across teams.
Drive Root Cause Analysis processes, translating findings into actionable steps.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands and are backed by WndrCo, Y Combinator, and Index Ventures, helping enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.
Drive customer adoption of the platform across core speech models and creative tools.
Administer onboarding and enablement strategies for diverse products.
Analyze product usage to identify friction points and unblock adoption.
Jobgether is a platform that uses AI-powered matching process to ensure the applications are reviewed quickly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.
Drive adoption of the audio AI platform across Southern Europe.
Analyze product usage and performance to identify and address issues.
Identify expansion opportunities and drive renewals and upsells.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide timely and world class customer support to users via multiple channels
Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
Take ownership and follow up on open cases which are unresolved
PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.
Become a subject matter expert on all JobRobotix products.
Partner with Account Management to build support documentation so customers can self-service their questions.
Address customer support tickets and aid customers by phone and email to diagnose support issues.
Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. It is a Series D startup backed by First Round Capital, RRE Ventures, and others, and has been recognized by Forbes and Newsweek.