Answer telephone calls from customers inquiring about goods and services.
Assist clients with inquiries on debit card incentives, orders, and balances.
Provide high-quality service with a helpful, professional attitude.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. We are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Serve as the first point of contact for families seeking behavioral health treatment during after-hours, providing empathetic support and guidance.
Conduct initial phone assessments to understand client needs and use active listening to build rapport with families.
Accurately document all interactions in Salesforce CRM and coordinate with internal teams to ensure seamless care transitions.
Embark Behavioral Health provides behavioral health treatment programs, offering hope and healing to families. It is an organization committed to diversity and enriching therapeutic experiences for its community.
Handle inbound customer interactions for major brands, assisting with questions, service requests, account needs, and product support.
Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
Benefit from schedule flexibility once certified and a stable, structured support role with growth potential.
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, it provides structured onboarding, real support, and opportunities for advancement in a modern, environmentally conscious support model.
Provide daily phone coverage for the Claims 800 number to service customers and travel agents, assisting with first notice of loss and claim documentation requirements.
Handle routine claim inquiries accurately and document complex calls for forwarding to appropriate claim unit members, aiming to meet and exceed Key Performance Indicators.
Serve as a customer advocate and a member of the disaster recovery call center team, ensuring outstanding customer service and support for claim unit service goals.
Travel Insured International is a leading travel insurance provider with over 30 years in business, offering protection plans to consumers and agency partners. It is a key component of the Crum & Forster Specialty Business Unit within the Accident & Health division, committed to providing dependable coverage, value, and end-to-end customer satisfaction.