Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.
Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.
Handle inbound calls from students and family members regarding student loan applications, payments, and eligibility.
Provide accurate information and support to help students manage their finances for university.
Work in a fast-paced contact centre environment, meeting quality and handling time targets.
Teleperformance is a global business process outsourcing company specializing in customer service and support. They are certified as one of the top 36 best workplaces in the UK and are driven by a passion to deliver real results for clients.
Manage inbound customer calls and guide them through the loan application process.
Proactively follow up with customers to encourage completion of loan applications.
Maintain accurate customer records and deliver exceptional service.
Enova International is a financial technology company providing online financial services via AI and machine learning. With a values-driven culture and commitment to inclusion, they serve non-prime consumers and businesses.
Handle inbound and outbound consumer inquiries across multiple channels (phone, chat, email, web) in a timely and professional manner.
Resolve non-clinical issues and complaints while ensuring a positive and empathetic customer experience.
Build and maintain effective relationships with consumers, healthcare providers, and internal teams to support issue resolution.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies by analyzing applications against core requirements. They serve as an intermediary, leveraging technology to streamline the recruitment process.
Handle inbound calls, emails, and chats to address customer questions and concerns on products and services.
Manage large volumes of inbound calls while maintaining composure and accuracy.
Identify upsell and cross-sell opportunities and actively work to ensure customer satisfaction.
We provide outsourced customer service solutions for clients like J.W. Pepper, the largest US sheet music retailer. We value diversity and are committed to cultivating a professional, diverse workforce of all backgrounds.
Provide exceptional support to veterans and their families, leveraging strong communication and problem-solving skills.
Work fully remotely with a flexible schedule, attending weekly trainings led by top leaders.
Utilize industry-leading resources and technology to uphold the company's mission of protecting every child and serving all working people.
Global Elite Empire Consultants is a third-party recruitment firm supporting a network of services for veterans. They are a small to medium-sized organization with a mission-focused culture emphasizing teamwork and dedication.
Provides support to customers by answering calls, resolving issues, and documenting interactions according to department standards.
Manages follow-up contacts and evaluates concerns to determine reasonable resolutions using department guidelines.
Refers unresolved grievances to Verizon Wireless and assists team members with shadowing and questions.
Cellular Sales provides customer support and sales services for Verizon Wireless. The company is a large organization with a focus on culture and employee assistance programs.
Maintain a positive, empathetic, and professional attitude when assisting customers via phone, chat, and email.
Resolve customer complaints and process bookings, edits, and cancellations for Moving Help services.
Coordinate with colleagues and provide feedback to improve the customer service process.
U-Haul has been serving do-it-yourself movers since 1945 by providing one-way moving equipment nationwide. As a large company with a culture focused on health and wellness, they empower team members to be the healthiest version of themselves.
Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries efficiently.
Provide excellent customer service through active listening and proactive problem-solving, aiming to resolve issues on the first call.
Work towards obtaining and maintaining a Health Insurance license for the state of Texas while handling confidential customer information.
We are a global, digital business services company delivering advanced, digitally powered services to help the world's best brands streamline their business. With over 500,000 inspired employees speaking more than 300 languages, we provide global scale and local presence.
Provide timely responses to customer inquiries via phone and email, managing tickets and resolving issues.
Follow communication procedures and scripts to uphold the company's standard of care.
Answer questions about damage claims and escalate to management, prioritizing tickets effectively.
Take 5 Oil Change is a neighborhood oil change provider with over 35 years of experience, offering efficient service while customers stay in their vehicles. With a national presence and a strong internal promotion culture (over 90% of field leaders promoted from within), the company values friendly team members and growth.