Be the primary point of contact and trusted advisor for our generator customers.
Build strong, proactive relationships with our UK generators —solving blockers, unlocking opportunities, and driving long-term value.
Identify gaps across the customer journey and design scalable, high-impact improvements.
Tem is fixing a creaking energy market by enabling businesses to buy energy produced by renewable generators directly through their RED™ product. They have saved UK businesses and generators over £25 million since launching in 2021 and are backed by top-tier VCs including Atomico and Albion.
Serve as primary technical contact for assigned clients
Explain AI agent behavior and system outputs to technical and non-technical stakeholders
Coordinate incident communication – status updates, root causes, resolutions
SPACE44 builds and operates software systems for companies that need technology to work reliably in real, day-to-day operations. They work as long-term engineering partners, embedding experienced engineers into client environments and taking responsibility for execution.
Member-facing: Responding to members’ queries regarding our products and services.
Taking ownership of members' issues, following up on outstanding requests, and escalating issues when necessary.
Onboarding of prospective members - assisting them from applying for membership until they are fully onboarded
Xapo Bank aims to provide economic freedom and wealth protection. They are a fully distributed team of over 130 Xapiens that work remotely from 30+ countries around the world and are headquartered in Gibraltar.
Serve as the primary point of contact for customer and supplier inquiries via phone and email.
Handle medium-volume inbound calls and ensure professional, courteous customer interactions.
Accurately log call outcomes, customer interactions, and case updates in CRM systems.
They are seeking a dedicated and customer-focused Customer Support Agent. The ideal candidate is patient, empathetic, and detail-oriented, with the ability to troubleshoot issues, navigate multiple systems, and adapt quickly in a dynamic, product-driven environment.
Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
Monitor customer health metrics to identify renewal risks early and take corrective action.
Identify and qualify potential expansion opportunities within assigned accounts.
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.
Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.
Master the Whippy platform, including AI agents, automations, integrations, and analytics.
Act as the primary point of contact and trusted advisor for your accounts.
Translate business requirements into scalable system and workflow designs.
Whippy is leading the way in AI powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI agents and automation directly into their ATS and CRM systems.
Educate and support customers requesting to cancel their policy by delivering exceptional service through inbound calls and email.
Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines.
De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion’s core values.
Trupanion is a leading provider of medical insurance for cats and dogs in North America with a mission to help loving, responsible pet owners budget and care for their pets. They offer a collaborative pet-friendly environment where everyone is encouraged to be themselves.
Helping transfer calls between patients/pharmacies/doctors.
Provide first-level support to customers via email and/or chat in a timely and professional manner.
Address customer inquiries, troubleshoot problems, and guide users through basic issue resolution steps.
Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. They have offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.