Remote Customer service Jobs • Communication

The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.

LifeLabs Learning is looking for a strategic and client-focused Client Success Specialist. You will lead client rollouts, onboarding and training, and ensure successful adoption of the products. You’ll be responsible for a portfolio of clients, in partnership with the Sales team, focused on Enterprise and strategic accounts. You’ll build strong relationships, resolve challenges, track key performance metrics, and drive continuous improvement.

We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.

Customer Success Managers (CSMs) are trusted advisors to Mitratech's clients; the role proactively focuses on client contact, training, and driving consistent use of Mitratech’s standard process, support tools/documents, best practices webinars, and suggested solutions to business pain points. The Client Success Manager ensures clients achieve success and increase their utilization of applications throughout the client lifecycle.

You will be a key player in the growth of the region by providing high quality training, education and support to Catapult’s customers across the entire range of athlete tracking hardware and software solutions. You will have an understanding of the sports industry and how the intersection of technology and sport is driving performance improvement. You will become a product expert and utilise this expertise to drive product adoption for your customers.

Looking for an exceptional communicator who loves building and nurturing relationships that enhance the lives of each creator and small business owner that make up our community of amazing AWeber customers. By helping people understand how AWeber’s features can meet each of their unique needs, you will positively impact the lives of both seasoned marketers, and those folks just beginning their marketing journey. You will offer support over multiple channels, including livechat, email, phone, and social media platforms.

As a Membership Services Executive, you will provide world-class customer care via email, phone, and live chat, answering member inquiries, resolving issues, and collaborating with cross-functional teams to ensure a seamless customer experience. This is a remote role that requires someone with excellent communication skills, the ability to multitask, and a passion for solving problems.

As a Spécialiste Support Pilotage et Comptabilité, you will be an expert in the field and platform. You will be the primary point of contact for our client base, helping them leverage Pennylane for their accounting and financial management. You will be at the heart of the customer experience, enabling clients and their accountants to harness the full power of Pennylane to drive growth.

The Customer Success team at Cyderes ensures customers achieve their desired outcomes, helping them stop threats and ensuring they receive maximum value from services and security solutions. As a Customer Success Manager, you'll solve customer's cyber security problems, work with interesting technologies, and embrace a dynamic environment.

As a Client Service Representative, you will be the first point of contact for new Business Wire clients. Customer-focused verbal and written communications, multi-tasking, time management and organizational skills are a must to succeed in this role with a high level of client and prospect interaction. You will be a key liaison between the sales team, newsroom and clients.