Partner with dental practices to manage onboarding from sales handoff to implementation.
Conduct live virtual training sessions to showcase Archy's capabilities and ensure smooth adoption.
Provide technical support and troubleshooting during account setup and integration.
Archy is a Series B vertical SaaS company revolutionizing dental practice management with AI agents and software. The company has a remote-friendly culture and emphasizes innovation and customer success.
Lead, coach, and develop a team of Customer Success Managers for Commercial and SMB segments.
Own portfolio health and retention, using account health signals to prioritize team efforts.
Partner with Sales, Renewals, and Deal Desk to manage renewals and expansion opportunities.
Spring Health is a global mental health company focused on eliminating barriers to mental health through an AI-native platform. With outcomes validated by JAMA, the company reaches over 170 million people worldwide and fosters a culture of innovation and inclusivity.
Manage telephone number transfer requests and support number purchasing activities.
Communicate with customers and carriers to troubleshoot issues and ensure accurate processing.
Learn and apply telecom concepts while contributing to process improvements.
The company operates in the telecommunications industry, providing number portability and communication services. It is a fast-moving, technology-driven environment with a collaborative, multicultural workplace.
Handle inbound and outbound customer service calls for patient scheduling and general inquiries.
Document interactions using web-based technology and escalate issues as needed.
Collaborate with team members across departments to deliver VIP customer service.
ChenMed is a family-owned, physician-led organization transforming healthcare for seniors by providing superior primary care to moderate-to-low-income populations. The company is rapidly expanding and offers great compensation, comprehensive benefits, and career development opportunities.
Act as the primary trusted contact for families, providing updates, recommendations, and support throughout their child's study abroad journey.
Oversee project progress and service quality by collaborating with coaches and admissions officers to ensure family needs are met.
Coordinate cross-department communication, sharing family insights with curriculum and operations teams.
InGenius Prep, founded in 2013 by Harvard and Yale law students, helps students apply to U.S. colleges and graduate schools. The company has grown to over 190 full-time and 600 part-time employees, with offices in the U.S., Canada, and China, and offers a fast-paced, collaborative culture with advancement opportunities.
Assist customers by phone, email, and text with questions and service needs.
Provide knowledgeable, friendly support and guidance to resolve concerns.
Maintain customer records, follow up on requests, and support business goals.
The company specializes in customer support and client relations, helping customers with questions and service needs. It is a small organization that values professionalism, reliability, and a positive team environment.
Respond to member and staff inquiries via the centralized ticketing system with timely, accurate support.
Process a variety of membership, childcare, and program transactions across YMCA operating systems.
Complete audits of account data and escalate issues to ensure data integrity and SLA adherence.
YMCA of the USA is a nonprofit organization that strengthens communities through youth development, healthy living, and social responsibility. It operates remotely with a culture centered on caring, honesty, respect, and responsibility, and serves a wide network of YMCA associations nationwide.
Investigate and resolve auto physical damage and property damage claims in a timely manner.
Serve as primary customer contact, handling high volume calls and providing exceptional service.
Collaborate with team members and document claims activities accurately.
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.
Respond to patient inquiries via chat, email, and internal messaging with clarity and professionalism.
Break down complex topics like billing, CPT codes, and device returns into simple, patient-friendly explanations.
Document all interactions clearly and accurately to ensure seamless handoffs and consistent support.
Salvo Health provides a new approach to chronic gut and metabolic conditions, using remote patient monitoring and interdisciplinary care. Backed by healthcare investors, the company fosters an inclusive culture and welcomes diverse candidates.