264 results
FiltersWe're looking for a proactive and personable Customer Service Representative to support a growing Tennis Academy that runs over 50 tennis classes each week. The ideal candidate is organized, reliable, and has great communication skills, someone who takes pride in helping clients have a seamless experience both online and on the court.
As a Support Specialist, you're the connection between our users and the team behind the scenes, helping users and troubleshooting technical issues through app-based email. Change is constant at Fetch, so you'll need to stay up-to-date. This is a remote, full-time role requiring 3:30pm-12:00am CST, Friday - Tuesday shift and willingness to work holidays.
The Customer Success Specialist will be the primary contact between clients and internal stakeholders. This person will manage customer needs via the Account Management escalation queue in Salesforce, understand the client industry and products, and collaborate with other teams to mitigate customer risk. This role will also identify upsell opportunities, serve as an escalation point, and maintain regular communication with customer escalations.
In this role, you will play a critical role in driving Nirvana’s world class claims organization by helping insureds and agents report new losses and provide updates on claims previously reported directly to Nirvana or our third party administrator. Accept inbound calls and/or emails from agents, brokers and insureds reporting new losses and communicate effectively while entering data accurately into our claims management system.
As a Client Service Representative, you’ll be the first point of contact for new Business Wire clients, requiring excellent customer-focused communication and organizational skills. As the key liaison between sales, newsroom, and clients, you'll manage inquiries, membership applications, and client follow-ups, ensuring their needs are met, all while staying current with industry trends.
Support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems. Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences. Communicate with clients and vendors regarding updates, changes, or special requests.
Responsible for handling inbound calls from customer’s inquiries and complaints in a Financial / Bank Services environment, maintaining a positive attitude. Resolve service problems and ensure that customer queries are answered to their satisfaction. Address customer’s concerns related to the services and provided the best solutions for their needs via a variety of communication channels.
Help couples plan destination weddings, honeymoons, and group travel. Research venues, packages, and travel logistics based on client needs. Coordinate travel arrangements including flights, accommodations, and excursions. Communicate with top-tier suppliers and resort brands and stay updated on resort trends. Provide excellent virtual customer service and use provided tools to manage client journeys.
This role involves helping clients plan tailored holidays with flights, hotels, and experiences. You will consult with clients to design itineraries, research and book accommodations, activities, and tours. You will also ensure accurate booking management and provide client support before, during, and after travel.
Assist with client communications, itinerary updates, and travel issue resolution . If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. Responsibilities include responding to client inquiries, resolving travel issues in real-time, communicating with travel providers to make changes, and documenting interactions in the CRM system.