Remote Customer service Jobs • Customer Support

As a Client Support Specialist at Trustly, you'll be a brand ambassador and customer champion, supporting customers via email, chat, and phone, troubleshooting complex issues, and educating them on Trustly products. You will own customer issues end-to-end, engaging others to ensure timely resolution and answering questions related to APIs, UI, transaction inquiries, payment status, and collections.

As a Customer Support Representative you will be the first to help when a restaurant owner has a question or is facing a problem. This is a fast-paced, KPI-focused role so attention to detail is key – your days will be spent managing a high volume of inbound/outbound calls, emails, and chats from our customers and their guests. This is a remote role in the Philippines.

Be one of the point-of-contacts for customer inquiries coming through online support channels and troubleshoot/resolve first line issues raised by users, providing accurate, complete, and supportive responses. Coordinate escalated issues with relevant departments as needed. Facilitate and help to manage potential call outs with current processes in place. Proactively document scenarios and share key learnings with the team.

Deliver comprehensive, high-quality support of Wurk’s HRIS product line. The CSS will need to exemplify outstanding customer service skills as well as troubleshooting skills and have a passion for problem-solving, technology, and helping others to promote customer success.

You will be on the front lines with our users, assisting them with using Clair from the moment they sign up, and through the entire usage of Clair. You’ll be an internal Clair detective, mediating between our product teams, tech teams, partner teams, and our Clair users, making sure our users are having an amazing customer experience.

As an Associate Deployment Strategist, you will focus on support operations and first-response triage while also owning a portfolio of key customer relationships. This role is ideal for someone who thrives in high-urgency environments, is energized by customer interaction, and enjoys cross-functional collaboration. You will manage TRM's customer support workflows via our ticketing system, resolve complex inbound support inquiries, and monitor customer usage trends to drive engagement.

As a Customer Support Specialist at Cherry, you will deliver exceptional customer experience on the front lines, solving questions from providers and borrowers. Responsibilities include handling inbound and outbound calls, live chats, emails, and texts, documenting interactions, and providing problem-solving resolutions. This role requires shift schedule flexibility, including weekends and some holidays, and the ability to de-escalate tough situations.

This role helps Wingspan deliver high-quality and empathetic support to contractors across the world as the face of Wingspan to our customers and the internal experts on their experience with our product. You'll own incoming customer requests and help resolve their issues via chat, email and phone. You'll become an expert on Wingspan’s product and customer experience and translate customer needs into detailed escalations and bug reports.