$39,520–$43,680/yr
- Provide administrative support across client-facing operations.
- Manage inbound and outbound communications and update CRM systems.
- Maintain regulatory compliance and support cross-department efforts.
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- Be the first point of contact for patients and their families reaching out to Sailor Health.
- Guide older adults and their caregivers through the intake process with warmth and clarity.
- Match patients with the right therapist and ensure they feel supported.
- Design and deliver enablement initiatives for Account Managers (AMs) and Customer Success Managers (CSMs).
- Strengthen team performance and drive customer adoption, retention, and expansion.
- Collaborate with cross-functional teams to ensure global consistency and scalability.