Remote Customer service Jobs

As a member of the team, responsibilities include answering customer inquiries, providing top-notch customer service, monitoring the platform for harmful content, assisting with quality assurance testing, and working with other departments to resolve complex customer issues. The company is looking for a great communicator and a problem-solver.

As a Customer Support Specialist, you will support Samsara's rapidly growing service solutions and provide an exceptional customer experience. You will communicate account statuses, manage requests, troubleshoot account issues, provide account documentation, and assist with escalations, via phone, chat, and email. Candidates will demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base.

Join our growing team as a Remote Vacation Planner! In this fully remote role, you will plan and coordinate travel experiences, research destinations, book accommodations/activities, and provide support to ensure a smooth and memorable trip.

As a Senior CSM, you will own the long-term, entire post-sale success of a portfolio of CPQ customers. You’ll act as a trusted advisor to executives and technical stakeholders alike, guiding customers through onboarding, adoption, AI enablement, and expansion.

You are expected to work on a project at a leading company in the German energy industry, focusing on the development of a forward-looking strategy on one of the central topics of the energy transition. The project offers you the opportunity to participate in a real, strategic transformation project that is highly relevant for climate neutrality, security of supply and economic competitiveness.

This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture. You will advise end users on best practices when using Veeva’s applications, identify and resolve client issues, and build strong relationships with users.

An integral part of Firstup’s long-term relationship with its global Enterprise customers, you will directly impact the long-term success of the relationship. You will guide assigned customers through the customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. You will work to ensure high customer satisfaction, health, and overall success to drive renewals and positively impact the Gross Retention Rate (GRR).

This role at AlphaSense marries technical knowledge with user understanding to maximize platform value. As the first line of support, you'll contribute excellent customer service, engage with product management, and help drive future product developments. Customer & Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense.

The Manager, Customer Success Engineer (CSE) leads a team of technical specialists focused on driving product adoption and value realization at scale across the EMEA region. This role combines DevSecOps expertise with strategic program development to help customers achieve measurable business outcomes through GitLab's technology.

Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means.