Remote Customer service Jobs

Job listings

$120,000–$135,000/yr

  • Own post-go-live success for a portfolio of enterprise and midmarket Omni partners, driving partner health and GBV growth from first booking through sustained performance.
  • Coordinate onboarding and activation, defining milestones and building multi-threaded relationships across partner teams from contract signature to go-live.
  • Manage a tiered portfolio to identify expansion opportunities, surface pipeline for upsell, and feed partner insights back into product and engineering.

Engine transforms business travel into a personalized, rewarding, and simple experience through a platform combining corporate travel, a charge card, and spend management. Over 30,000 companies use Engine, supporting 1 million travelers, and it is recognized as one of the fastest-growing travel and fintech platforms in North America with a culture that values inclusion and innovation.

  • Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy.
  • Review flagged content to drive enforcement and policy improvements, focusing on detecting AI-enabled influence operations and election interference.
  • Keep up to date with emerging AI policy enforcement best practices and evolving threat actor tactics to inform decision-making.

Anthropic creates reliable, interpretable, and steerable AI systems. Our quickly growing team consists of researchers, engineers, policy experts, and business leaders working to build beneficial AI systems.

  • Consult with clients to understand their travel preferences, budget, and needs.
  • Recommend and book flights, accommodations, transportation, and activities.
  • Create customized itineraries for individuals, families, and groups.

We specialize in curating seamless, unforgettable travel experiences with a focus on group travel, luxury vacations, and personalized itineraries. Our company size is not specified, but we offer remote work with flexible hours and exclusive travel perks.

  • Respond promptly to customer inquiries via ticketing systems and written channels.
  • Guide customers through products, subscriptions, and order-related questions.
  • Build strong customer relationships through empathetic and solution-oriented support.

The company is a wellness-focused brand that provides products and services to customers. It operates as a remote-first startup with a young, collaborative team culture valuing ownership and continuous improvement.

Unlimited PTO 16w maternity 16w paternity

  • Manage the complete customer lifecycle from onboarding to long-term partnership, ensuring consistent value and support.
  • Drive customer retention by monitoring account health, identifying risks, and developing success strategies.
  • Identify expansion opportunities through upselling and cross-selling while maintaining strong customer relationships.

This company operates in a global, remote-first environment, focusing on customer success and support. The culture emphasizes collaboration, autonomy, and continuous improvement, with a team that values technology and automation.

  • Respond to patient inquiries via chat, email, and internal messaging with clarity and professionalism.
  • Break down complex topics like billing, CPT codes, and device returns into simple, patient-friendly explanations.
  • Document all interactions clearly and accurately to ensure seamless handoffs and consistent support.

Salvo Health provides a new approach to chronic gut and metabolic conditions, using remote patient monitoring and interdisciplinary care. Backed by healthcare investors, the company fosters an inclusive culture and welcomes diverse candidates.

  • Manage complex financial clearance activities for healthcare patients, ensuring accuracy and compliance.
  • Serve as a subject matter expert in insurance verification, payer requirements, and financial resolution processes.
  • Provide mentorship and training to team members while collaborating with clinical teams to improve patient access.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to ensure fair and objective application reviews, though the final hiring decisions are made by the employer.

$53,500–$104,100/yr

  • Conduct thorough investigations of potentially fraudulent insurance claims, analyzing evidence and documenting findings.
  • Interview claimants, witnesses, and relevant parties to gather accurate information and support case resolutions.
  • Collaborate with claims professionals and vendors to manage complex investigations from review through resolution.

Our partner company specializes in fraud investigation and insurance claim integrity. The organization offers a collaborative remote work environment focused on innovation, accuracy, and customer protection.

United States Unlimited PTO

  • Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
  • Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
  • Identify opportunities to improve workflows and support quality through technology and data.

This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.

  • Manage customer interactions and resolve service requests with professional communication.
  • Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
  • Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.

Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.