Be the face of Insider One to our clients and the bridge between their needs and our technology.
Help clients understand their needs and ensure they utilize our technology to its fullest.
Develop and maintain key account plans to boost the value we provide to our client's organization.
Insider One is a platform that delivers marketing and customer engagement solutions. They have 1,500+ team members across 30+ offices and are backed by investors like Sequoia Capital and trusted by 2000+ customers including Samsung and Nike.
Serve as a strategic partner for dealerships, ensuring the successful adoption and long-term growth of the Mobile Service program.
Provide hands-on launch support, ongoing training, and real-time troubleshooting.
Work closely with the field team and the MSX BDC to ensure an excellent experience for both the dealer and the end customer.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. They design and deliver tailored, sustainable, and innovative solutions and services that help their clients optimize their operations and captivate their customers.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They have over 16,000 academic institutions as partners and have a remote-first culture that empowers people to work with purpose.
Responding to high volume inquiries via email/phone
Assist with triaging case volumes
Providing resolution guidance/support to care center staff on complex claims/billing inquiries; claim holds, overrides, take backs, corrected claim workflows, coding assistance
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Respond to customer inquiries via phone, email, chat, or ticketing systems.
Log, categorise, and manage customer interactions using internal systems.
Investigate and replicate reported issues, documenting findings clearly.
Cision empowers individuals to make an impact and values diverse perspectives. They are a global leader in PR, marketing, and social media management technology with offices in 24 countries.
Serve as the first point of contact for customer inquiries, providing timely and effective resolutions
Build and maintain strong relationships with customers to ensure satisfaction with EverAI’s products and services
Educate customers on product features, troubleshoot issues, and make tailored recommendations
EverAI is building the future of AI companionship and has 50 million users in 2 years. They are an enthusiastic, passionate, and hardworking team of approximately 75 people, with a founding team that has strong entrepreneurial experience building and scaling web products.
Serve as the first point of contact for clients, providing prompt and professional service.
Manage the placement of new and renewal accounts with carrier partners across P&C and Life & Health lines.
Ensure the successful renewal and retention of accounts through proactive service and relationship management.
Trucordia is an insurance brokerage built on successful businesses across the country. With over 5,000 team members across 200 offices, they offer people, tools, and solutions to deliver exceptional experiences.
Identify and evaluate customers’ needs to deliver satisfaction
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries for their industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.
Monitor social channels and promptly address client inquiries
Multitask and navigate across multiple social media platforms
Proactively engage clients and contribute to growing Kraken’s social media voice and presence
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company with Krakenites in 70+ countries, they develop premium crypto products for experienced traders, institutions, and newcomers.