Remote Customer service Jobs

As a Lead Customer Success Manager, you will partner with customers to drive their strategic initiatives and serve as their trusted advisor by providing necessary support and resources to customers through the customer lifecycle after their intranet has been successfully launched. You will proactively work with customers to ensure their experience with our technology and services is always a 10+.

Improve the customer experience and drive retention. Your work, centered around customer engagement and success, is crucial in guiding students through their educational journey. Onboard new users and oversee the activation process, ensuring a seamless introduction to our platform. Act as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels.

Looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with their seasonal holiday ordering from fruit baskets to steaks! This is a Bring Your Own Device position to work-at-home.

As the Customer Solutions Representative, you are the “Voice of Master Lock” that consumers interact with when they have product or warranty questions. You will provide world-class customer service to our consumers and receive paid virtual training in Master Lock products to make sure you are ready to assist our customers. Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Master Lock.

You will play a crucial role in supporting customer inquiries. You will answer customer inquiries via live chats and emails providing accurate information about the products of the company. Resolve cases in timely and professional manner and achieve quality and productivity targets.

In this remote role, you will ensure successful customer relationships by providing exceptional support through personalized care and data-driven information. Drive revenue through territory growth, working closely with sales counterparts to achieve provider and clinic goals. Your responsibilities include relationship building, cross-functional collaboration, reporting, customer support, market growth and CRM utilization.

Take ownership of relationships with our Enterprise customers and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising on marketing strategy, best practices and feature functionality. You will be responsible for accurate revenue and renewal forecasting.

As a Customer Success Manager, you will be the main point of contact for providing guidance to our strategic customers. You will work with them to outline their key performance metrics and assist them in utilizing our platform to optimize their workflow, and help them reach their digital marketing goals. You will be a keen problem solver who can think quickly on their feet and diagnose customer issues. CSMs have consistently proven to be self-starters.

For those of you who are interested in tourism and travel, here is an opportunity to get closer and work with the know-how of the global leader in the hospitality industry. Offers a competitive salary and an attractive, uncapped sales bonus scheme with career development opportunities in a large international company and flexible working shifts.

Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance.