Remote Customer service Jobs

As a Senior Customer Success Manager at Arkose Labs, you'll own strategic relationships with our top customers, driving adoption, retention, and growth by delivering technical guidance and business value. You’ll lead discovery conversations, guide solution implementation, and act as a trusted advisor—balancing deep technical understanding with strong executive presence. You’ll play a critical role in aligning customer goals with Arkose Labs' solutions while managing expectations, influencing outcomes, and ensuring long-term success.

Vercel is seeking a Customer Success Manager to enhance the experience of Enterprise customers. This role involves managing customer accounts, driving business value, detailed onboarding, setting success criteria, resolving issues, identifying expansion opportunities, and managing renewals. A background working with developers, especially in frontend development, cloud infrastructure, and modern application deployment is crucial.

In this crucial role, you'll ensure a key segment of Envoy’s Clients that are supported by sharing information, answering questions and handling tasks related to their account support. In addition, you will be supporting Envoy’s Foreign Nationals while giving excellent service and resolution to inquiries.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. Grow and challenge yourself, discover your potential can take you anywhere you want to go.

In this role, you'll help Midi Health scale their patient support infrastructure and ensure every interaction is seamless, empathetic, and efficient. You’ll lead initiatives to streamline workflows, support patient experience improvements, and partner across clinical, product, and operations teams to implement high-impact changes. It is ideal for a systems thinker and hands-on operator who knows how to make Zendesk sing.

Bring your healthcare expertise to the forefront as a Client Services Coordinator at PHM. You'll play a vital role in assisting clients dealing with serious medical conditions, providing essential support and navigating complex healthcare systems. Your problem-solving skills and dedication to customer service will directly impact the lives of our clients, ensuring they receive the best care and outcomes possible.

The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. The CSE’s goal is to help the customer achieve their data goals and realize the value of their investment in Cribl.

This position is focused on expertly handling all of our customer support requests; admins and teachers have questions or run into technical issues, and you’ll be there to help through email, chat or phone calls. You’ll collaborate with members of your team and colleagues across the company to ensure consistency, delightful, and helpful support is delivered to every user every day.

The Worker Operations team owns every part of the worker journey and looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own. Shifts are assigned based on business needs and the shifts consists of 5 days within a 7 day cycle, with both Saturday AND Sunday availability required to support our peak times. Must be fluent in English, both written and spoken.

The Global Service Center Analyst will drive operational excellence and deliver top-notch customer service, ensuring smooth, efficient global processes for clients. You will collaborate with cross-functional teams to provide strategic insights, resolve complex issues, and enhancethe overall client experience, contributing to Deel’s mission of making global employment effortless.