We are looking for Customer Support Representatives to join our growing team and provide top-tier support to users. In this role, you will assist customers via chat, calls and email, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.

This full-time Customer Service Representative will interact with customers by addressing concerns and inquiries and resolving complaints. This position requires patience and strong attention to detail. Interact with customers via telephone, email, or in person to provide support and information on products or services.

As a Customer Experience Specialist, you’ll be the first point of contact for our customers by phone, delivering exceptional service and keeping our brands—Kay, Jared, Zales, Peoples, and Banter—our customer’s jeweler of choice! Answer customer calls with professionalism and provide exceptional, personalized support.

Become an expert on Belvo’s Open Finance solutions portfolio, both from a technical and a product perspective. Manage client technical questions regarding implementation, use of Belvo’s products, and product errors, etc. while seeking to improve the customer experience. Implement changes to reduce ticket volumes, increase scalability and quality of our support.

Provide disaster relief support to those impacted by catastrophic weather, giving exceptional customer service support via phone while following protocols and guidelines. Use various web-based systems to answer customer inquiries, documenting each customer's inquiry information into a database. This is a temporary position.

Deliver friendly, fast, and helpful support via chat and email, troubleshoot user issues and guide them through features, help customers get the best results and ROI with AdCreative.ai, track and prioritize customer feedback to improve the product, be the voice of the customer and collaborate with product and tech teams.

The Produce Support Specialist analyzes distributors' annual commitments, scrutinizing case counts and performance metrics. This role aligns with business objectives, identifying areas for improvement and ensuring distributors meet obligations. The specialist provides daily support and facilitates communication, resolving issues and informing stakeholders of market trends.

As a Customer Support Advisor, you will work within 1st tier support, collaborating with Technical Product Specialists, Customer Experience, and the R&D team to reply to customer inquiries, identify product issues, log feature requests, and provide outstanding service, taking ownership of support tickets until resolution.

The Guest Services Coordinator will communicate with Magnolia guests regarding various topics, including order-related inquiries, shop and product questions, and Magnolia Network-related questions, as well as visiting the Waco properties. They must possess strong interpersonal, customer service, and communication skills, with the capacity to respond to requests with varying degrees of complexity in a short amount of time.

The EveryLife customer support representative excels in customer support, and loves being part of a team that enjoys working together and puts the company mission and values first. This is a temporary role with a schedule of 40 hours per week and 2 hours of this schedule are expected to be on either Saturday or Sunday.