We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our Law Enforcement customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams.
At Huntress, we have built a team focused on protecting our customers against cybersecurity threats. We value transparency, honesty, and going above and beyond to do the right thing. We’re looking to hire someone with a passion for customer support, a solid team-player mentality, and the willingness to become an expert in our technology and product offerings. As a Product Support Specialist, you will be key in interacting with our customers and the first point of contact.
Support patients in their journey with Ro by answering questions and helping them use and understand our platform and treatment offerings. Assist them in navigating their accounts, orders, and treatment plans, and triage patients to their healthcare team for medical questions. Provide excellent customer service in a fast-paced environment and contribute to continuously improving the patient experience.
As a Technical Account Manager (TAM) on the Credentialing team, you will be the trusted technical advisor throughout a customer's lifecycle, leveraging your product knowledge to ensure customers adopt and utilize QGenda to its fullest potential. You will closely with the Customer Success Manager (CSM) as well as teams within QGenda, from Sales and Product Engineering, to Implementation and Customer Support.
As a Payroll Client Success Specialist, you’ll be the go-to expert and trusted partner for a portfolio of up to 150 clients. You’ll ensure businesses run smoothly, employees are paid accurately, and clients feel confident knowing they have a reliable partner. You’ll serve as the primary point of contact for client inquiries, providing guidance, troubleshooting issues, and delivering proactive support. You’ll play a key role in strengthening client relationships.
As a member of the team, responsibilities include answering customer inquiries, providing top-notch customer service, monitoring the platform for harmful content, assisting with quality assurance testing, and working with other departments to resolve complex customer issues. The company is looking for a great communicator and a problem-solver.
As a Customer Support Specialist, you will support Samsara's rapidly growing service solutions and provide an exceptional customer experience. You will communicate account statuses, manage requests, troubleshoot account issues, provide account documentation, and assist with escalations, via phone, chat, and email. Candidates will demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base.
Join our growing team as a Remote Vacation Planner! In this fully remote role, you will plan and coordinate travel experiences, research destinations, book accommodations/activities, and provide support to ensure a smooth and memorable trip.
As a Senior CSM, you will own the long-term, entire post-sale success of a portfolio of CPQ customers. You’ll act as a trusted advisor to executives and technical stakeholders alike, guiding customers through onboarding, adoption, AI enablement, and expansion.
You are expected to work on a project at a leading company in the German energy industry, focusing on the development of a forward-looking strategy on one of the central topics of the energy transition. The project offers you the opportunity to participate in a real, strategic transformation project that is highly relevant for climate neutrality, security of supply and economic competitiveness.