You will be a senior leader responsible for driving retention, expansion, and customer satisfaction by strategically scaling our Customer Success function within a fast-growing EdTech SaaS environment. You will lead and evolve the team, bringing senior executive experience, deep operational rigor, and a strong, data-driven methodology. The Central region encompasses TX, OK, KS, MO, MN, IA, and WI. This role requires approximately 30% travel.
Clipboard Health is seeking customer-focused individuals to join their team as B2B Support Specialists, providing frontline support to their workplace customers. This voice-based role involves proactively solving client issues, preventing churn, and ensuring a seamless customer experience by resolving shift, payment, and platform-related issues in real time across voice and email.
The Vulnerable Customers role involves working with adults facing varying difficulties, providing strong customer service, resilience, and boundaries. Responsibilities include handling escalations, communicating with customers via phone and chat, and assisting individuals with addictions or those struggling. This is a calls-based role that will be upsetting and unsettling. Please do not apply if you feel that these calls will be triggering for you to deal with.
Temporary position from Jan 6th, 2026 to Feb 28th, 2026. In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We are looking for talented bilingual customer service specialists, passionate about customers, to join our team. We responsibilities include providing first level customer service and technical solutions regarding client products and resolving technical issues using established diagnostics tools and procedures.
Serve as the point person for designated HHAeXchange clients, consult on best practices for leveraging our SaaS solution, and offer additional products/services when needed, focusing on retaining and growing customer relationships, and measuring key metrics to evaluate client success and business impact.
Solve puzzles and conduct research in the Patient Account Representative role at Select Medical. Resolve outstanding insurance claims, ensuring patients are billed accurately. This full-time role offers consistent hours, paid training, and career advancement, working Monday through Friday with a casual dress code.
The Customer Success Manager (CSM) drives adoption, value, and long-term customer partnership across a portfolio of strategic accounts. CSMs act as trusted advisors and proactive problem-solvers who champion customer outcomes, influence executive stakeholders, and collaborate cross-functionally to ensure an exceptional customer experience. This role requires strategic thinking, strong communication, relationship-building, and data interpretation.
This role provides a unique opportunity to manage complex agricultural subsidence claims while ensuring a world-class customer experience. You will act as the central point of contact for clients, coordinating with building consultants, suppliers, and internal teams to drive timely and cost-effective outcomes. The position demands a blend of technical expertise, proactive problem-solving, and strong relationship management to deliver high-quality service.
The Technical Support Specialist resolves Tier 1 and 2 customer issues, collaborates cross-functionally with Product, Engineering, and Support teams, and identifies workarounds and new features to maximize customer value. The working hours for this role are Monday - Friday, 11:00 AM to 7:00 PM EST.