Remote Human resources and recruiting Jobs • L&D

In this role, you will partner with stakeholders to define training plans, develop a comprehensive L&D strategy, and deliver learning programs using various methods. You will also manage leadership development programs, coordinate new employee orientation, and evaluate training programs for improvements.

As the principal business partner to senior leadership, this role will lead enterprise-wide efforts to embed culture, enhance leadership effectiveness, and optimize talent strategy to meet business goals. The VP will be a thought partner to the SVP of HR and a key voice in shaping the employee experience from onboarding through retention and development. This position will be fully remote and can be hired anywhere in the continental U.S.

We're looking for a strategic and detail-oriented Learning & Development Specialist to join our Enablement team—comprising Quality Control (QC) and Learning & Development (L&D)—to drive scalable training and knowledge initiatives for both business and personal banking operations. This role will focus on creating structured learning experiences rooted in instructional design theory, while also ensuring consistent and high-quality training across internal teams and BPO partners.

This role will make our frontline—and our customers—unmistakably successful. You’ll own the end‑to‑end performance system: Customer experience agent new‑hire onboarding, ongoing upskilling, and the knowledge engine across multiple audiences and 12+ lines of business. It’s a design, operate, and scale function that reduces time‑to‑proficiency, lifts quality, and increases self‑service capabilities.

Worker Operations is hiring a Learning & Development Lead to turn core values into real behavior quickly, consistently, and at scale. You’ll lead a team that builds coaching and training programs to elevate performance in a fast-paced, frontline environment, shaping how support associates show up and ensuring those first impressions reflect our values.

Serve as a People Team Partner, driving HR operations across the employee lifecycle, supporting HR systems, executing People Team functions, ensuring compliance, and acting as a versatile partner across recruitment and onboarding.

Refine and scale existing frameworks in talent acquisition, performance management, L&D, HR Ops, and culture, building on the foundation already in place. Oversee day-to-day People operations, including recruiting, onboarding, performance reviews, compliance, and employee engagement. Manage and develop the People team to ensure efficiency, quality, and alignment with company goals.