Drive operational excellence and empower team members to succeed by delivering high-quality, comprehensive training programs. This role is dedicated to fostering a culture of continuous learning and process consistency, ensuring that employees are well-equipped with the knowledge, skills, and tools to deliver seamless, efficient service.
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Support the growth and development of our people by designing and delivering engaging learning experiences. Partner with the People team and cross-functional partners to scale learning programs and foster a culture of continuous learning, inclusion, and performance in a fast-paced, remote environment.
Build and lead a high-impact learning strategy that supports business growth and employee development. This role is pivotal in identifying developmental opportunities, designing scalable learning programs, and implementing tools that drive performance across the organization. The Manager of Learning & Development will play a strategic role in shaping how we grow talent across the organization.
Worker Operations is hiring a Learning & Development Lead to build a training culture. You’ll manage a team focused on turning core company values into actual behavior, fast, consistently, and at scale. This role exists to build the team that teaches Empathy, Judgment and Excellence.
This role offers the unique opportunity to oversee the operational processes that ensure the quality of our live educational events, lead the growth of our presenter team, and contribute to the development of evidence-based learning content. Manage a small team responsible for event scheduling and assist with customizing psychoeducational training content and written materials to audience needs based on industry, role, and/or social identity.