Remote Information technology Jobs · Europe

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The CRM Architect translates business needs into technical requirements and designs solutions based on the Salesforce platform. Key responsibilities include collaborating with stakeholders, designing Salesforce configurations, and managing integrations between Salesforce and other systems. The role involves user training and documentation support, ensuring smooth adoption of Salesforce features.

As a Junior CRM Engineer you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. This position is responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. You will participate to the CRM team sprints to implement features supporting the defined roadmap.

You will play a crucial role in maintaining system reliability and delivering exceptional support to internal and external stakeholders. You will take ownership of complex technical incidents, perform root-cause analysis, and develop automation scripts to improve operational efficiency. Working closely with cross-functional teams, you will ensure cloud environments and applications remain stable and performant.

As a Technical Consultant you will provide high-quality software implementation expertise to Enable customers, acting as the conduit between the Customer and Technical teams, providing guidance that ensures the technical capabilities of our software customizations match agreed requirements. The jobholder will also provide customization, installation, and integration support to customers either on-site or remotely.

The IT Support Manager is responsible for overseeing and operating the full lifecycle of internal technology used by EFY employees, ensuring stability, security, cost efficiency, and operational excellence. This includes device management (Mac & Windows), SaaS licensing, hardware operations, internal systems, and delivering fast, reliable and high-quality support in a remote-first organization.

Combining creative thinking, methodical requirements analysis, and a relentless drive to break complex problems into elegant solutions, Senior Solution Architects design and configure systems tailored to optimize and streamline customers' business processes, enabling them to harness the full potential of their data. Approximately 10% travel required.

This position, within the new Artificial Intelligence (AI) BU in the Digital Solutions portfolio unit of T-Systems, focuses on the global AI product business for external and internal customers. The role involves managing contract fulfilment, handling invoicing and controlling activities, and supporting pre-sales, Salesforce, and Contract Lifecycle Management. The SDM is responsible for SLA compliance, resource demand management, cost control, and stakeholder orchestration in nearshore and offshore locations.

The Customer Outcomes Senior Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform.