Works on a diverse scope of problems, where each issue requires individual analysis of information provided within the tickets, which requires detailed problem techniques to solve. They devise solutions based on limited information and precedent and adapts existing approaches to resolve issues, using evaluation, judgement, and interpretation to select the right course of action. The Tier II Engineer will own each issue to resolution, escalating to Tier III or to the Product/Engineering team as needed.
In this role, you will support customer implementations by leading ITOM projects, accelerate time-to-value with repeatable solutions, and assist with escalations. You will also collaborate with product teams, contribute to ITOM strategy, and configure workflows, applications, and user interfaces. Assist in developing customer-specific reporting and dashboards to provide visibility into key operational metrics. You will work with customer success, support, and delivery teams to ensure alignment on project goals and outcomes.
Manage the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center including day-to-day operations of data centre ensuring the smooth functioning of critical infrastructure. Monitor system performance and capacity, safeguarding uptime, and reliability of all data center operations. Inspire and contribute to the improvement in team process, technology innovation and automation.
Seeking an Application Engineer to handle application installation, configuration, and administration in both production and non-production environments. This role involves application monitoring, performance tuning, and continuous service quality improvement. The engineer will also provide support and maintenance, resolve incidents, changes, releases, and problems, and automate administrative procedures.
You will be working on answering support requests from potential customers to setting up a local proxy to debug outgoing Web3 requests. Responsible for ensuring that we provide resolutions to customers quickly and translate customer hardships into actionable items for our developer team to fix. You will be crucial in debugging the core issues customers are having.
In this role, you will work closely with business stakeholders, solution architects, and the development team, developing an understanding of clients’ needs and project managing bespoke implementations. You will configure and customize Salesforce Sales and Service applications, manage vendors, and work with in-house developers to deliver custom integrations, ensuring a smooth transition for end users.
Modern Work und Microsoft 365 sind deine Themen und du kannst auch andere Menschen dafür begeistern? Gemeinsam mit unserem Head of Modern Work, den Squad Leads und deinen zukünftigen Kolleg:Innen gewährleistest du die Administration/den Betrieb von Microsoft 365 bei unseren Kunden.
We are looking for Junior cloud consultants to join our team who is eager to learn and develop their skills in the AWS Cloud. In this role you will have the opportunity to collaborate with our experts across multiple areas of expertise and develop yourself.
We are looking for a SAP FI CO Senior Consultant to join our Inetum SAP Business Line team. If you are looking for an environment where people are valued and the customer is at the center of our actions, this is the ideal opportunity for you!
As a Technical Lead SAP HCM, actively shape the modernization and digitization of our customers' HR processes. This role offers varied tasks that ideally combine technical know-how and professional leadership. Take responsibility and sustainably support our team and customers by providing tailored solutions in the SAP HCM environment.