Research, and diagnose complex software issues raised by clients/members
Develop, and test SQL queries to aid in the investigation and analysis of issues
Examine error logs and database content to determine the cause of a problem
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Acquire comprehensive understanding of technical and business aspects of customer's products.
Develop cloud-hosted environments to showcase customer's product features.
Collaborate with team members on strategic approaches and implementation plans.
3Sharp leverages technical marketing expertise to help clients tell better product stories with demos and visuals. Their team of passionate experts, "Sharpies", craft elegant solutions using AI and cloud technologies, and champions work-life balance.
Maintain stability, performance, and efficiency of technology environments.
Provide technical support in diverse areas, troubleshooting and monitoring systems.
Ensure continuous service availability through issue resolution and communication.
ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. They believe in flexibility, trust, and a culture where our wellbeing comes first. ATPCO is everywhere people buy flights.
Monitor applications and systems to ensure smooth operations, responding quickly to alerts and anomalies.
Triage, document, and prioritize alerts and tickets with urgency and attention to detail.
Resolve common server, application, or connectivity issues, and escalate complex problems to appropriate teams.
VERSANT is a leading force in news, sports and entertainment; it is home to iconic and trusted brands that inspire, inform, and delight audiences. The company is publicly traded and brings together powerhouse cable networks with dynamic digital and direct-to-consumer brands.
Planning and executing Informatica server patches and version upgrades.
Maintaining, modifying, and creating ETL mappings that support Oracle-backed application workflows.
Troubleshooting data anomalies across integrated applications when Informatica mappings are a contributing factor.
DMI is a leading provider of digital services and technology solutions. They focus on end-to-end managed IT services and support public sector agencies and commercial enterprises around the globe.
Lead the end-to-end configuration of partner integrations by gathering requirements, coordinating with partner IT teams, and partnering closely with the EdSights Implementation Manager.
Own the setup, support, and ongoing maintenance of SFTP-based data imports and exports, ensuring files are formatted correctly, delivered securely, and processed reliably.
Validate incoming partner data for accuracy, completeness, and formatting consistency, and troubleshoot integration failures or data quality issues.
EdSights provides Student Voice Intelligence, engaging students in real-time, AI-powered conversations, uncovering the real drivers of attrition. They partner with 280+ colleges and universities across the country and backed by an $80M investment from JMI Equity and are in a phase of rapid execution and expansion.
Own the administration, reliability, and operational maturity of Omada’s Zendesk platform.
Partner closely with Member Services leadership and operations teams to translate service workflows.
Work with stakeholders to prioritize Zendesk enhancements and operational improvements.
Omada Health inspires and engages people in lifelong health, one step at a time. They have certified as a Great Place to Work, carefully hiring talent and actively seeking diversity, building an inclusive culture where differences are celebrated and leveraged to inform decisions.
Serve as the primary point of contact for department champions across Omada.
Drive AI adoption across the company by deploying tool bundles that are actually useful.
Build lightweight documentation, reference examples, and enablement materials.
Omada Health inspires and engages people in lifelong health, one step at a time. The IT department builds and operates resilient, scalable services that empower everyone at Omada and carefully seeks diversity of beliefs, backgrounds, education, and ways of thinking.
Own administration and optimization of Salesforce and the GTM tech stack.
Partner with Sales, Marketing, and RevOps to translate business needs into system solutions.
Drive system adoption through documentation, training, and enablement.
Temporal Technologies offers an open-source programming model that simplifies code and enhances application reliability. They aim to be the reliable foundation of every developer’s toolbox and values curiosity, drive, collaboration, genuineness, and humility.
Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.