Manage complex technical escalations and strengthen relationships with high-value enterprise accounts.
Coordinate cross-functional teams to resolve critical issues and support hardware and software migrations.
Monitor account health, communicate risks, and translate customer feedback into actionable improvements.
The company is a technology organization focused on information security, key management, and data protection solutions. It operates with a remote-first culture that values customer satisfaction, cross-functional collaboration, and continuous improvement.
Manage day-to-day IT operations, user support, and endpoint administration across cloud platforms.
Support cybersecurity initiatives including vulnerability research, device hardening, and incident response.
Maintain reliable systems through monitoring, documentation, and automation scripting.
A distributed technology team delivering reliable IT operations and strengthening cybersecurity for organizations handling sensitive data. The culture values autonomy, continuous learning, and practical problem-solving in a fully remote, async-first environment.
Lead and develop the Northeast Client Solutions Architect team as a player-coach, balancing leadership with hands-on client engagement.
Act as a trusted technology advisor, translating complex enterprise solutions across AI, cloud, security, and networking into practical business strategies.
Partner with Account Executives and technical teams to expand customer relationships and drive multi-year strategic growth across Northeast accounts.
Myriad360 is a technology solutions integrator that helps customers connect business priorities to practical technology solutions and services across infrastructure, cloud, cybersecurity, AI, and automation. The company is consistently recognized as a Best Place to Work and fosters a transparent, inclusive culture with core values like 'We Before Me' and 'Own It'.
Provide advanced remote technical support for integrated security systems, serving as the escalation point for complex issues.
Lead troubleshooting across enterprise, multi-site, and mission-critical environments as a subject matter expert.
Develop and recommend troubleshooting procedures, knowledge articles, and support best practices, while mentoring junior engineers.
Unlimited Technology is a premier cyber and physical security specialty contractor delivering cutting-edge technology solutions to leading brands and critical infrastructure. The company is growing rapidly and fosters a culture of Passion, Collaboration, Innovation, and Adaptability.
Manage and develop four Technical Team Leaders and one NOC Team Lead to run their teams consistently and make good calls independently.
Own service KPIs across Service and NOC: response time, resolution time, CSAT, ticket aging, and backlog.
Serve as escalation point for large DSO accounts and fix root causes of escalations, not just individual tickets.
Darkhorse Tech is a managed IT services provider built for dental, supporting 1,500+ practices with IT support, cybersecurity, and HIPAA compliance. We are 100+ people focused on one industry, becoming experts in dental IT.
Deliver technical presentations and demonstrations to customers and support pre-sales with active bids and engagements.
Develop and deliver secure networking solutions for live projects, partnering with R&D and product teams on services.
Build strong customer relationships and act as a customer advocate within Arqit.
Arqit is a global cybersecurity company delivering world-leading encryption solutions for enterprises, governments, defence, and critical national infrastructure. The company is growing quickly with a fast-paced start-up culture that values collaboration, communication, innovation, and ownership of outcomes.
Lead IT strategy, infrastructure, systems, and cybersecurity aligned with business and clinical goals.
Oversee IT operations, service delivery, budgeting, vendor management, and compliance with healthcare regulations.
Mentor and develop IT staff, fostering a culture of collaboration, accountability, and continuous improvement.
Uprise Health transforms the delivery and accessibility of mental and behavioral healthcare, aiming to bring whole person care to individuals worldwide. The company emphasizes values of compassion, integrity, collaboration, velocity, and advocacy, fostering a culture of care and support within partner organizations.
Design, modernize, and operate secure, resilient, and scalable enterprise networking platforms for customers.
Serve as the highest technical escalation point and trusted advisor across networking, cloud, security, and disaster recovery.
Drive availability, cyber resilience, performance, automation, and service quality while meeting SLA, RTO, and RPO objectives.
The hiring company is an enterprise technology organization offering secure, resilient, and scalable networking platforms and services. It fosters a collaborative, security-conscious culture focused on continuous improvement, technical leadership, and customer success.
Own the firm's internal IT environment, including hardware, software, identity, access, and cloud systems.
Manage the full technology lifecycle for employees and core Microsoft 365, Entra ID, Intune, SharePoint, and Teams systems.
Lead cybersecurity strategy, vendor management, and the development of a scalable technology roadmap.
Waylin Partners is a leading provider of FP&A, data, and accounting consulting services. It is a growing, fully remote organization that values collaboration, ownership, and scalable processes.
Support Army logistics enterprise architecture, cybersecurity, and systems integration initiatives.
Analyze business and technical requirements to drive modernization and digital transformation.
Develop executive-ready briefings, dashboards, and architectural recommendations for Army leadership.
LMI is a digital solutions provider focused on accelerating government impact with innovation and speed, delivering commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors with a collaborative, mission-driven culture.