Remote Information technology Jobs • ServiceNow

This role involves guiding the enterprise platform strategy, architecture, and innovation roadmap for ServiceNow modules (ITSM, ITOM, ITAM, SPM, App Engine, IRM). The person in this role will bring deep technical expertise in the ServiceNow ecosystem and a strong understanding of ServiceNow modules supporting IT functions. Key responsibilities include architecture orchestration, platform strategy & governance, and executive & stakeholder engagement.

The Digital & AI Governance & Audit Analyst supports the governance, audit readiness, and continuous improvement of IT Service Management (ITSM), Disaster Recovery (DR), and Backup & Restore processes. This role offers a valuable development path for professionals looking to grow expertise in IT governance, service excellence, and regulatory alignment within a global Digital & AI organization.

Under the general direction of the manager, administers and supports IT infrastructure Change, Configuration and Release (CCR) management processes. Responsible for developing and maintaining CCR controls, traceability, compliance and reports. Documents processes and procedures and provides training on IT Service Management (ITSM) policies, procedures and general processes.

CSCI is seeking a skilled ServiceNow Workflow Developer to design, implement, and maintain custom workflows within the ServiceNow platform to support the mission of the End-to-End Systems Management Center (E2E SMC). In this role, you will drive automation, streamline change management, and integrate with external tools to enhance operational efficiency across critical logistics and IT service functions.

We are seeking an experienced Tech Support Analyst to provide high-quality, in-person technical support for our Charlotte office and remote user base. This is not a Service Desk role — the position requires hands-on end-user support, including troubleshooting, hardware/software maintenance, and system imaging using SCCM. The ideal candidate will have a strong background in SCCM, ServiceNow, and Windows-based environments.

The Manager, Enterprise Platforms will play a critical role in supporting and enhancing the organization’s enterprise technology ecosystem, leading the development, integration, and optimization of core business systems. This role involves aligning applications portfolio—including ERP, CRM, and ITSM platforms—with the organization’s strategic and long-term operational objectives.

The ServiceNow Support Administrator owns the day-to-day health, configuration, and continuous improvement of our ServiceNow platform (currently ITSM, CSM, and HRSD), acting as both technical steward and partner guiding future development of our modules and keeping the platform performant, secure, and aligned to best practices.

As a Software Support Analyst, you will be a member of the Tier 2 IT support team, monitoring and responding to team ticket queues and Slack channels for externally facing customer issues. You'll prioritize and manage issue lifecycles, utilizing your understanding of Vetsource applications and services to resolve customer inquiries and issues.

Join our team supporting a large, complex government agency where your expertise will help drive mission-critical service delivery and platform innovation. As a key member of our multi-discipline team, you will engage in full lifecycle ServiceNow administration, configuration, and development—delivering secure, scalable solutions that meet evolving business needs.

As a Senior Support Analyst, you are responsible for providing 24/7 monitoring and support for all ATPCO platforms and applications. This position is within the Technology Platforms Services team who manages the foundational platforms that our product teams consume to build, deploy and host scalable and reliable products and services. The platforms consist of our Private and Public cloud offerings while also offering 24/7 operations monitoring and support to maximize uptime for ATPCO products.