Remote Information technology Jobs · Windows

• Manage Conditional Access policies for secure access control.
• Resolve escalated issues across server, network, and cloud environments.
• Coach Tier 1/2 staff and share technical best practices.

C3 Integrated Solutions is one of the fastest-growing companies in America. They have an awesome culture, backed up by winning several Best Places to Work awards.

• Proactively own and resolve customer issues from initial contact through to resolution across all severity levels.
• Diagnose and troubleshoot complex technical problems involving FlashArray products.
• Drive customer satisfaction by leading multi-participant customer calls and championing customer issues internally.

They are fundamentally reshaping the data storage industry. They value innovative thinking and have been named Fortune's Best Large Workplaces in the Bay Area™.

• Deliver Tier 1 technical support via ticket, phone, and chat.
• Resolve issues involving operating systems, remote access, and software applications.
• Adhere to a monthly rotating shift schedule and participate in a weekly on-call schedule.

Cloudflare helps build a better Internet by running one of the world’s largest networks that powers millions of websites and other Internet properties.

Seeking an experienced and proactive IT Support Engineer Lead to manage and guide a talented IT support team in a fully remote environment. Oversee the resolution of complex technical issues, optimize IT workflows, and ensure seamless internal operations. Collaborate closely with cross-functional teams, implement IT best practices, and maintain high standards of system reliability and security.

This position is posted by Jobgether on behalf of a partner company.