Serve as the initial point of contact for hardware, software, and access requests.
Build and maintain automations and AI workflows to streamline provisioning and operational work.
Execute end-to-end onboarding and offboarding workflows in partnership with the People team.
Underdog aims to make sports more fun by building the best products for sports fans. They are a fast-growing sports company valued at $1.3B with a culture that values high performance and dedication.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that provides IT services. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.
Provide first-line support for hardware, software, and account-related issues through Oportun’s IT Service Desk channels.
Troubleshoot and resolve Windows, macOS, and mobile device issues, escalating complex incidents when necessary.
Assist in configuring and deploying laptops, peripherals, and mobile devices for new hires and existing employees.
Oportun is a mission-driven financial services company focused on putting its members' financial goals within reach. They have provided more than $21.3 billion in credit and saved its members more than $2.5 billion in interest and fees, fostering a diverse, equitable, and inclusive culture.
Responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system.
Build and maintain the system and exercise independent judgement and discretion in carrying out day-to-day support related activities.
Perform complex design and analysis tasks related to the hospital business operations and act as a mentor to other team members.
Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians.
Provide enterprise level technical and functional support for Ivanti Enterprise Service Manager products to global customers, partners and internal staff through troubleshooting and diagnosis
Participate in the continuous improvement of Ivanti products, solutions and platforms
Maintain team goals and objectives, ensure customer communication is timely, maintained and appropriate
Ivanti is a global leader in IT systems and security management, service management, asset management, and mobility management solutions. They help organizations reduce risks and costs associated with managing their IT environment and value every voice, fostering an inclusive environment.