We are seeking an Epic Application Analyst for Hospital Billing. The Epic Applications Analyst role involves implementing, developing, and maintaining the Epic system and associated third-party systems. Analysts work at various levels, from entry-level (I) to expert (IV), with increasing responsibilities and independence. They provide on-call support and interact with clients.
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We are seeking an experienced Salesforce Administrator to lead scalable solutions that drive business growth and operational excellence. This strategic role combines hands-on technical expertise requiring someone who can architect enterprise-level Salesforce solutions to other GTM systems. You'll play a pivotal role in shaping our CRM strategy and ensuring seamless integration across our technology ecosystem.
Works independently on system technology projects to meet the business system needs for a (specified) client group including developing system design and interface specifications, identifying solutions to business needs and implementation of technology solutions. Scope of the job includes designing systems to support business requirements and enhancements to existing technology systems; design specifications to support business system changes; responsible for implementation by leading project teams, planning and coordination, client testing and training and ensuring smooth turnover of projects to client group.
The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.
The Technical Support Advisor is accountable for providing technical support for Foglight via phone, chat, web & emails. Stellar customer service and handling skills and the ability to interface, collaborate, prioritize customer issues with development, and effectively communicate solutions to customers is crucial to the role.
As a Call Center Systems Administrator, your mission will be to design, optimize, and scale Sprinterβs call and support infrastructure so every patient feels cared for and every clinician feels supported. Youβll take ownership of core systems like Five9 (telephony/call routing) and Zendesk (ticketing/CRM), ensuring that clinical priorities and patient needs are reflected in every workflow.
The Sourcing & Tax Applications Specialist is responsible for supporting the Corporate Business applications owned by the GTS Corporate Applications team, serving as a Subject Matter Expert (SME) resource of applications for Tax, Sourcing, Shared Services, Travel & Expense, and Real Estate, supporting processes, and implementing improvements.
You will act as a problem-solver and a critical link from Discovery through deployment, ensuring that the delivered capabilities effectively support project objectives, epics and user stories. The role focuses on the post-deployment phase, verifying that the deployed software functions as intended in the target environment and meets all specified requirements and user expectations.
Seeking a skilled Avaya/Nortel to Cisco Webex Migration Specialist. The role involves working with Cisco Collaboration technologies and Avaya or Nortel PBX/voice systems. Requires strong expertise in Cisco Webex Dedicated Instance (DI) and experience with SIP trunking, CUBE, and SBCs.
As a Senior Salesforce Administrator, you will be the primary administrator and technical point of contact for Salesforce. You will ensure system reliability, data integrity, security, best practices, and user adoption across global Sales and Customer Success teams. You will drive process improvements in Salesforce and connected applications that increase the efficiency and productivity of our Sales and Customer Success Team.