We're seeking an experienced Product Support Specialist to help our customers, big and small, with their use of Further’s platform. A typical day may involve working on a queue of support tickets ranging from general product assistance requests to configuration updates to anything and everything. You'll work closely with product, engineering, and customer success teams on a daily basis.
Job listings
Looking for L3 support engineers to join our team and provide support to one of our clients. Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications. Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services. Must be able to work from 5 PM PST to 1 AM PST.
Azure expert and hands-on who can help on following: Multitenancy enablement, Policy management, Monitor usage, Restrict access, Secure API, Expose API, Azure function, Logic apps, App services, and DevOps Pipeline.
The CIS Observability and Monitoring Engineering team seeks a Datadog Engineer to develop enterprise-wide Datadog solutions. As a Datadog Engineer, you will gather requirements, participate in planning and development, provide support, and define monitoring best practices. You will also work with technology partners and assist with special projects.
As Solution Deployment Manager, you will be part of the Implementation team, playing a key role in onboarding new customers. You'll manage implementation lifecycle phases, drive project management, define platform architecture, facilitate integrations, and provide assistance for successful deployment. You will also follow customers' portfolio along their contract to increase product adoption, as well as to deliver Solutions complementary to the Product like platform audits.
Europe
5w PTO
As a Senior IT Support Specialist, provide autonomous, expert-level support and administration across Aker’s core IT platforms—including Microsoft 365, Azure AD, AWS and be solely responsible for final escalations for technical issues. Play a key role in operational security, infrastructure health, and service delivery while helping to shape the future of Aker’s internal IT support and governance capabilities.
The ideal candidate will enhance internal capacity and assist the service desk in achieving quicker resolutions, demonstrating advanced technical skills in a service desk setting. The position requires the ability to mentor and support junior team members. We are looking for a technical lead, rather than a team lead. Our culture is defined by a supportive environment, primarily serving small businesses, and developing robust solutions for our customers while being mindful of operational costs.
Participate in 24x7 shifts and monitor the stability of our products with various internal tools. This role involves L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) and handling incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures and get different internal/external groups together to resolve production site issues effectively.
Du unterstützt die Abteilung bei der Optimierung ihrer Arbeitsorganisation und trägst aktiv dazu bei, dass strategische Ziele effizient erreicht werden. Du bist verantwortlich für die Vorbereitung, Moderation und Nachbereitung von Workshops / Meetings (z. B. zu KI, Data Analytics, Softwareentwicklung etc.) und bringst dort eigene Ideen und Vorschläge ein. Du übernimmst Dokumentationsaufgaben und hilfst dabei, unser Wissensmanagement zu verbessern.
Expanding the Endur practice, capSpire is seeking experienced Principal Endur Consultants proficient in Commodity or Energy markets, trading, and risk management, who will lead Endur implementations, leveraging expertise in deal modeling, risk management, and accounting for commodities and energy, ensuring project delivery and nurturing capSpire's Endur practice growth.