Oversee the day-to-day activities of an offshore Member Acquisition team, ensuring smooth and efficient workflows. Monitor and evaluate team performance against established KPIs and SLAs, providing regular feedback to improve outcomes. Conduct regular QA reviews of agent calls, prepare performance reports, and refine team structures.

The Director of Project Management at DEPT® is responsible for leading the Project Management organization for the creative organization and growing and developing the project management team. The director is also responsible for management, coaching and process development, adding value to relationships beyond organizational skills doing a mixture of project management and strategic planning.

Shape and manage workplace operations across U.S. and India sites, ensuring an exceptional workplace experience and optimizing real estate strategy. Foster a high-performance environment across a distributed workforce and diverse facility types, overseeing a multi-site team and driving strategic initiatives to support growth at scale.

We are seeking a dynamic SVP of Operations to translate the founders’ vision into reality, guiding and training our people, building forecasts and staff plans, and supporting day-to-day excellence, someone who loves working in a founder-driven sized agency.

As a Business Operations Manager you’ll report to the Sr. Director of Business Operations and will serve as the analytical backbone to multiple organizations at Pair Team. You’ll be responsible for generating insights, implementing new initiatives, and enabling the organization to achieve Pair Team’s ambitious growth targets.

This role will be the 0-to-1 owner for high internal ops priorities and other special projects for the executive leadership team. It will be shaped depending on your skillset, but may include some combination of people operations, facilities / SCIF strategy, and strategic recruiting projects. You will be critical to building the foundation needed to support this growth.

Assist in developing and streamlining processes to enhance overall operational efficiency. Conduct research and analysis to identify operational areas for improvement, offering insightful recommendations for enhancement. Provide vital administrative support to the operations team, including data entry, file organization, and document management. This role is open to in person (Atlanta, GA) or remote work.

The Revenue Operations Manager will be a strategic and hands-on leader responsible for managing, optimizing, and continuously evolving our go-to-market (GTM) engine. This role involves partnering with GTM teams and collaborating across functions, from Product Management to Finance, to align the GTM engine with business objectives. The manager will lead initiatives from problem identification to solution design, implementation, and ongoing support.

Enter player and game stats post-game, track games in the app to ensure entries are paid with correct stats, and work primarily alongside our Esports Pick’em team managing our Esports product. Take on more responsibilities within the Esports Product Operations team as you grow into the role.

The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets. The PS Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members. This position will primarily work remotely and could include travel up to 25% of the time.