As the Program Management Retail lead, you will manage a portfolio of retail launches and their respective run the business requirements. Your strategic mindset, exceptional leadership abilities, and cross-functional communication skills will be vital to drive the success of our retail business. Note: this role is fixed term only and not a planned fixed-term-to-hire position to support during a maternity leave.
Drive Lime’s growth and operational strategy in New York City as Operations Manager. Be the voice of Lime with city officials, community members, and businesses promoting safety and increasing ridership. Work cross-functionally with government relations, product, etc. and execute the market strategy while optimizing the fleet. Maintain your market’s P&L and manage a small team.
Responsible for overseeing a team of delivery managers that plan and execute internal customer operations projects within the established scope, budget and timeline, as well as participate in corporate projects. The primary focus of this team is our self-service experience which includes the omnichannel customer journey and player interactions with chatbots and automation.
The Executive Operations Manager will support key Strategy & Innovation and Office of the CEO priorities that includes high-level governance and executive support functions, balanced with the essential logistical and administrative duties. In this role, you will be a strategic and administrative liaison with Trevor’s Board of Directors, be an administrative owner in key operational tasks, and be a project manager to provide structure and action on key executive priorities.
As a Partner Operations Strategist, you will work to keep our network of banking and payment partners running like a well-oiled machine. This will include a mix of day-to-day communication, process design and execution, as well as long-term strategic relationship building. You’ll be the connection between our product teams and external banking partners, advocating for the most efficient collaboration possible and removing roadblocks.
The Implementation Project Manager will play a critical role in leading the successful onboarding of the Sonio reporting software to new clients, combining project management, customer success, and technical insight to deliver an outstanding client experience from contract signature to go-live and handover.
GitLab is seeking a VP of Business Systems to lead the strategic vision, architecture, and execution of enterprise systems powering our global go-to-market, customer, and financial operations. Reporting to the CIO, you'll oversee a distributed team of approximately 60 professionals across Sales Systems, Customer Systems, and Finance Systems. As a strategic leader and trusted advisor to the executive team, you'll drive transformational initiatives that enhance Quote-to-Cash, enable usage-based billing, and leverage AI across sales, customer success, and support.
We are seeking a proven, strategic, and hands-on leader to serve as our Director of Global Workplace & Facilities. This role will be instrumental in overseeing all aspects of our global real estate portfolio and facilities management as we continue scaling our high-growth SaaS business. The Director will own the strategy, operations, and standards for our physical locations, ensuring operational rigor, cost efficiency, regulatory compliance, and a world-class employee experience.
The Director, Critical Operations will oversee essential functions: Workforce Management, Complaints and Escalations, and Member Support Incident Command. They will lead a team responsible for optimizing operational capacity, ensuring regulatory compliance, and orchestrating rapid response during critical support events. They will work cross-functionally to align resources, policies, and communication strategies that protect member experience and business continuity.
The Manager of Central Operations is responsible for overseeing the performance, quality, and daily operations of the contact center team, ensuring exceptional member experiences and operational efficiency, while aligning daily operations with organizational objectives and compliance with healthcare regulations.