Use our PSA/Ticketing System to manage and monitor all Client-facing activity.
Schedule and Assign the workload across our Team so they work efficiently.
Appropriately triage all service delivery board tickets according to CTS workflows and standards.
CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations, with expertise in supporting nonprofits and educational institutions. They are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries, fostering a culture of growth, collaboration, and innovation.
Oversee daily trade and clearing operations across markets, ensuring accuracy and compliance.
Serve as the primary contact for clients facing trade or system issues, ensuring fast resolution.
Continuously monitor risk exposure and operational controls, escalating issues to the risk and engineering teams.
Kalshi has defined a new category: prediction markets, allowing people to trade on the outcome of any events and turn any question about the future into a financial asset. They are currently the fastest growing financial market in America, with a culture that values talented people who work hard and enjoy the climb.
Lead payor contract implementations, requiring both internal and external cross-functional stakeholder management
Drive revenue cycle issue resolutions (claims processing, credentialing), which includes coordination with payors and internal operations teams
Spearhead cross-functional strategic initiatives that have an impact on revenue (implementation of new product/service lines, as an example)
Ophelia is a venture-backed healthcare startup that provides medication and clinical care through a telehealth platform to help individuals with OUD (opioid use disorder). They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors working to re-imagine and re-build OUD treatment in America.
Lead all aspects of the Executive Office, ensuring alignment with organizational needs.
Manage governance operations for the Board of Directors, including meeting planning.
Draft and manage high-stakes communications on behalf of the CEO.
Reach Out and Read is a national non-profit organization founded in 1989. They work to ensure all families have the opportunity to create meaningful everyday moments through shared reading aloud and building relationships, reaching 4.4 million children.
Stand up and run the daily clinical operations for PIN/CHI delivery.
Define the care team structure, supervision ratios, and operating cadence.
Ensure billing-ready documentation is completed correctly every time. Partner with Compliance + RCM support to prevent leakage/denials caused by ops errors.
Carewell is focused on providing the most trusted and reputable retail source for caregiving products. They have been recognized as one of the fastest-growing companies in the US.
Lead the people side of transformation, ensuring 1,000+ ServiceNow consultants successfully adopt new delivery methodologies, AI-powered tools, and ways of working.
Apply Prosci methodology to drive adoption, minimize resistance, and accelerate business benefits realization.
Manage 7-8 professionals: change managers, communications specialists, training developers, analysts.
ServiceNow, founded in 2004, is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead daily work assignments and project allocation for the AR team.
Encourage and engage team members for process optimization and continuous improvement.
Manage performance through timely and effective feedback.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead and improve end-to-end Customer Success & Experience operations.
Define, standardize, and report on key customer success metrics.
Drive automation and system enhancements across CRM and customer success platforms.
MNTN provides advertising software for brands to reach their audience on TV, web, and mobile. They pride themselves on their values and were named one of Ad Age’s Best Places To Work in 2025 and one of Fast Company's Most Innovative Companies in 2023.
Support the planning and execution of communications and outreach initiatives.
Coordinate with cross-functional teams and maintain project schedules.
Monitor project deliverables and ensure compliance with agency standards.
They are a platform using AI to match job seekers with employers, ensuring applications are reviewed quickly and fairly. They connect candidates with hiring companies.