The incumbent will be accountable directly and indirectly through a matrix team, partnering with key value streams and business units within Sagility Payment Integrity Organization, which is essential for supporting affordable health system and drive financial savings. Effectively manage remote team to Identify opportunities to reduce healthcare costs through improved payment integrity processes and meet company and client goals.
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The successful candidate will be responsible for leading Telesat’s engagement with regulators in the Middle East and Africa, with the aim to facilitate, obtain and protect market access and spectrum rights for Telesat’s satellites and services and in relation to ITU activities and other regulatory related requirements.
Play a key role in the day-to-day processing of customer orders by supporting our Pharmacy and Fulfillment partners and internal stakeholders in identifying and resolving order issues. Focus on driving order issue resolution, maintaining data accuracy, and supporting process improvements. Serve as a liaison between local operations and the Order Management team, building relationships that surface insights and strengthen collaboration.
The Genesys Cloud CX Change Manager will drive user adoption, communication, and organizational readiness for transformation initiatives across a large, multi-client environment, ensuring smooth transitions. This role involves partnering with business, technical, and training teams to prepare users for new tools, processes, and ways of working, ensuring the long-term success and stability of implemented solutions.
Lead and support a team of Customer Experience Leads and Coordinators who show up every day to care for Ro's patients. You’ll coach and develop frontline leaders, keep a close eye on team performance, and ensure Ro is meeting service goals. You’ll help create an environment where teams feel supported and empowered, and help Ro work smarter by streamlining workflows, improving processes, and using tools like CRM platforms, automation, and AI to enhance support.
Responsible for ensuring the delivery of “One Mercer” to newly acquired firms, this role partners with project managers and key functional leaders to ensure a coordinated effort and elevated experiences for new Mercer team members. The program Manager will assist with coordination, communications, reporting, issue escalation and growth activation, with a high degree of visibility with key stakeholders across Mercer.
The Global Product Manager is responsible for the Business Assurance Services related to the Automotive sector within the Mobility Segment. This role manages key Automotive Assurance products, ensuring they are market-aligned, effectively designed, and meet expectations. Main products include IATF 16949, TISAX, ISO/SAE 21434, and VCS. Provide commercial strategy and guidance to support product growth and identify emerging trends.
The District Manager will report to the Regional Support Manager and be responsible for planning and directing equipment installation and servicing to toner equipment customers based within an assigned territory. Manage day-to-day activities of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm’s leadership values by transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm’s business.
This role will lead the strategic development and scaling of Level 1 CX teams at BPO partner(s) to transform them into a world-class client experience function. The director will define what is needed to be successful across all facets (processes, workflows, tools, systems, training, change management, workforce management, culture) to cultivate a best-in-class client experience operation. This Director manages a high-performing internal team and drives operational excellence with internal teams and BPO partners.
Oversee the Operations Services business support Forward Financing provides for their company by monitoring and managing specific business operations support teams to ensure timely services with the highest quality standards, reporting to the Operations Services Senior Manager, and collaborating with leaders from various departments. You will also manage production capacity, promote a company culture that encourages top performance, and implement efficiencies that add value to the company and drive performance.