Make a personal difference in the global employment space as a Manager, Scale Customer Success, joining our Customer Success team. Oversee and manage the day to day operations of a Scale Customer Success Team while supporting the team to build and grow ongoing healthy relationships with customers. The position requires a thorough working knowledge and understanding of the Remote product and services.

As an Operations Team Lead, you'll manage a team of Operations Specialists, ensuring high-quality service delivery to FlyFlat’s clients. Requires a proactive leader with strong problem-solving skills and experience in travel operations and billing/invoicing. Optimize operational processes and contribute to a high-performing, remote-first team.

Play a pivotal role in the rollout of operations, recruiting, hiring, and driving the growth and deliverables of the new office. Delivery Managers play a dual role as player-coach, providing day-to-day support to a team of direct reports while managing a small client portfolio of engagements. Manage end-to-end ERP implementations acting in sponsor and/or Project/Program Manager role.

As the Sr. Manager, Practice Development, Customer Success at GitLab, you will be responsible for the practice development of our paid Success Tiers, ensuring scalable and consistent world-class customer experiences and measurable outcomes. You will act as a center of excellence, developing and standardizing methodologies, playbooks, frameworks, and enablement materials that empower our global delivery teams.

This role will be the 0-to-1 owner for high internal ops priorities and other special projects for the executive leadership team. It will be shaped depending on your skillset, but may include some combination of people operations, facilities / SCIF strategy, and strategic recruiting projects. You will be critical to building the foundation needed to support this growth.

Assist in developing and streamlining processes to enhance overall operational efficiency. Conduct research and analysis to identify operational areas for improvement, offering insightful recommendations for enhancement. Provide vital administrative support to the operations team, including data entry, file organization, and document management. This role is open to in person (Atlanta, GA) or remote work.

As a CS Operational Readiness Specialist, you’ll be key in the success of Hopper’s global customer service team, ensuring changes that impact CS are effectively operationalized. You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate product testing, develop an implementation plan, and provide compelling programmatic feedback to drive continuous improvement.

The Revenue Operations Manager will be a strategic and hands-on leader responsible for managing, optimizing, and continuously evolving our go-to-market (GTM) engine. This role involves partnering with GTM teams and collaborating across functions, from Product Management to Finance, to align the GTM engine with business objectives. The manager will lead initiatives from problem identification to solution design, implementation, and ongoing support.

Enter player and game stats post-game, track games in the app to ensure entries are paid with correct stats, and work primarily alongside our Esports Pick’em team managing our Esports product. Take on more responsibilities within the Esports Product Operations team as you grow into the role.

The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets. The PS Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members. This position will primarily work remotely and could include travel up to 25% of the time.