In this role, you will report to the Regional Manager and will work closely with Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Serve as the primary liaison between customers, VWR services, and VWR sales teams to maintain seamless communication and service delivery.
Instructure is seeking a Senior Manager, Operations to lead the operational strategy and execution for their globally dispersed assessment content team. This role requires a strategic thinker who can manage complex processes and budgets, and foster a culture of collaboration across a diverse, international team. The role will be instrumental in ensuring the efficiency and scalability of our assessment content operations.
Responsible for orchestrating the tools, processes, and governance that will support our Product and Tech organisation to be extremely efficient. Accountable for Content and Research operations with opportunities to expand the role in the future, focusing on faster and smarter translation workflows and ensuring high quality standards. Managing a team of 3 Research Ops professionals responsible for scaling and streamlining our research processes.
Plays a critical leadership role in driving operational excellence across the product lifecycle—from development through delivery. Responsible for building and optimizing the frameworks, processes, and cross-functional collaboration necessary to scale and enhance product performance. This individual ensures alignment, clarity, and efficiency across all touchpoints that influence product success.
Owns the vision, strategy, and execution of all Professional Services functions, including Technical Onboarding, Customer Support, Solutions Architecture, Customer Education, and the design and delivery of new revenue-generating services. This executive leader ensures a seamless customer journey from presales to adoption and expansion, serving as the critical connective tissue between Sales, Customer Success, Product, and Engineering.
Implement and maintain tools like Calendly and Stripe, QA Amplitude events and dashboards, coordinate testing and releases, manage user-interview ops, and facilitate Pathway content delivery. If you love connecting dots, turning chaos into checklists, and making data and launches make sense, you’ll thrive here.
As Production Design Manager, you'll join a collaborative team focused on delivering high-quality work, working closely with various teams to improve Amplify’s English Language Art curriculum. This fixed-term role ends 7/1/2026 and involves ensuring efficient design support, managing schedules, and contributing as a production designer when needed. The role also includes advocating for design needs and improving the design production pipeline.
Responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our award-winning PANW portfolio. Will drive the team to in-depth knowledge of the indicators of success, utilizing data and analytical aptitudes to guide changes, updates, and improvements. Requires confidence presenting implementation plans to all ranges of technical ability.
The Squad Lead is responsible for delivering services and solutions to Welocalize customers. As the spokesman and facilitator of the Squad, the Lead is accountable for achieving assigned Objectives and Key Results (OKRs). The Squad Lead manages a team to work with clients, understand their requirements, engage the global team, and craft and deliver client solutions based on Customer Service, Quality, Innovation and Global Teamwork.
As the Manager of Client Experience - Processes & Systems, you will serve as a strategic partner to the Senior Manager while providing flexible support across our Knowledge & Content, AI Experiences, Special Projects, and CX Systems teams. This role identifies critical areas for improvement, stepping in to support other teams as needed, and driving key cross-functional initiatives that enhance both client and agent experiences.