As a Promo Operations Associate, you will be responsible for managing Promo issue tickets, building and improving internal processes, providing feedback on all promotions, referral incentives, and rewards, as well as collaborating effectively with both the CX and Growth teams. In this role, you will gain a deep understanding of our clients and why they interact with Wealthsimple.
We are seeking an Experienced Customer Delivery Manager to take end-to-end accountability for customer service delivery in the international health market. This role involves managing service quality, optimizing portfolios, and collaborating with top management to drive success. Focuses include forecast & cost controlling, internal requests, escalation support, and sales activities.
This role oversees the financial operations and technical systems that support WaitWhat's world-class content production. This position sits at the intersection of finance, production, and technology—driving clarity, accountability, and efficiency across teams. Responsible for managing budgets and vendors to maintaining their tech stack, it is a linchpin in WaitWhat's operational success. Thriving in solving systems challenges would be beneficial.
The ideal candidate will lead the Tier 2 (and above) supply chain across raw materials and components for our growing assortment and own global strategy and execution across fabric, yarn, leather, metals, gold, and other key fabrications/raw materials. This leader will be accountable for reshaping our global materials footprint and developing material should-cost frameworks.
This role leads and transforms global customer support operations, driving exceptional service delivery across multiple products in a fast-paced SaaS environment. It owns the strategy and execution of a multi-year roadmap focused on operational excellence, workforce engagement, digital innovation, and cross-functional collaboration.
You'll play a crucial role in the smooth setup and management of our volunteer and non-profit programs. You'll support data operations, communications, and reporting processes that directly impact client success and program performance. This is an excellent opportunity for an operations expert who enjoys working with datasets and drives operational excellence in a mission-driven environment.
Manage and execute the installation, deployment, and ongoing support of Fujifilm Endoscopy’s flexible GI and pulmonary capital equipment, accessories, and peripherals under the sole-source agreement with Kaiser Permanente. This position serves as the primary field-facing liaison between Fujifilm and KP site-level stakeholders, overseeing site walk-throughs, scope planning, quoting, installation logistics, and post-install support.
As the primary contact for pilot members and MEC/LEC and ALPA National staff, you will obtain meeting space and hotel accommodations. Assist in all aspects of booking lodging rooms for pilots and staff and planning Association meetings, events, luncheons, conventions, and other travel arrangements, as assigned. Travel is required.
We’re searching for an Enterprise Customer Project Manager to join our team to onboard insurance agencies onto our payment platform, Applied Pay. The Lead Implementation Manager is responsible for the initiation, planning and execution of Applied Pay implementation among our medium to large agency clients.
Drive the implementation and continuous improvement of effective field processes. Partner closely with national and regional teams to assess and optimize field activities, balancing standardized programs with appropriate local flexibility. Oversee process design, documentation, and improvement initiatives that support strategic business goals and ensure high-quality delivery.