Oversee daily operations, lead a team, implement policies, monitor KPIs, and collaborate with cross-functional teams. Must foster a positive work environment and ensure site safety, with a focus on service delivery.

The Foundation Executive Director will execute the strategic vision and operational priorities determined by the DAO to support the growth and development of the Mezo protocol and ecosystem. You'll work closely with the Thesis dev team and Mezo community to set up decentralized treasury and governance systems, focusing on the operations and governance of the Foundation.

Manage the Appointment Setter Team for all projects and support customers and accounts. Answer incoming calls, live chats, and emails in a friendly and professional manner, schedule appointments, enter information accurately, and guide conversations. Minimize dissatisfaction by demonstrating empathy and provide answers to basic questions.

As the Director of Business Operations at Equilibrium Energy, you will be a key strategic leader, driving strategic operations, operational excellence and scaling our business functions during a period of rapid growth. Reporting directly to the COO, you will oversee cross-functional initiatives, develop and implement strategic business processes, and ensure organizational alignment to achieve our ambitious goals.

Support ultra-high-net-worth (UHNW) clients and businesses in the luxury sector, ensuring world-class experiences and seamless operations. Responsibilities include client relationship management, sales excellence using platforms like HubSpot and Podium, unified assistant identity representation, internal collaboration, and process optimization.

Oversees the insurance billing operations for services at Essentia Health and is responsible for coordinating and monitoring the collections of outstanding accounts receivable insurance balances as assigned. He/She will ensure compliance of all rules and regulations to maintain a consistent cash flow. The supervisor monitors key metrics and reports to ensure all activities are being completed by staff timely and accurately.

Drive the success of Productions for your language, build quality control systems to ensure the transcripts, dubs, and other content we deliver sound natural and professional-grade, and discover and drive language-specific optimizations working closely with the product team.

Provide daily operational direction and communication to assigned employees driving superior service of defined key performance metrics. Provides continual evaluation of process and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.

Operate autonomously as a senior individual contributor, partnering closely with our Controller and Strategic Finance lead to build scalable finance processes. Drive key projects, own day-to-day finance operations, and proactively tackle compliance across multiple states and countries.

Lead a team of Enterprise Customer Success Managers (CSMs) to drive customer engagement, retain revenue, and provide consultative program guidance to maximize the value of Upwork’s solutions. Provide strategic leadership, coaching, and operational discipline to ensure the team operates at the highest level of performance and meets key business objectives.