Manage provider onboarding processes and ensure a seamless experience.
Oversee compliance with clinician state licensure requirements.
Drive operational workflows and implement improvements within practice operations.
Jobgether uses an AI-powered matching process for job applications, ensuring quick and fair reviews. They share the top candidate shortlist with the hiring company, which manages the final decision and next steps.
Stand up and run the daily clinical operations for PIN/CHI delivery.
Define the care team structure, supervision ratios, and operating cadence.
Ensure billing-ready documentation is completed correctly every time. Partner with Compliance + RCM support to prevent leakage/denials caused by ops errors.
Carewell is focused on providing the most trusted and reputable retail source for caregiving products. They have been recognized as one of the fastest-growing companies in the US.
Own recruiting operations end to end in partnership with hiring managers.
Own onboarding from offer acceptance through first 30–90 days.
Serve as front door for employee questions, and maintain employee records.
They are a post-Series A SaaS company entering its sixth year. The company seems fast-paced and focused on growth, seeking someone with strong judgment and ownership to ensure smooth operations and continuity.
Achieve a 100% "on-time" completion rate for onboarding and off-boarding tasks.
Execute a quarterly audit process that results in 99% data accuracy within Workday.
Maintain an internal SLA for employee inquiries, ensuring most questions are resolved or escalated within 24 business hours.
Komodo Health aims to reduce the global burden of disease by using data. They built the Healthcare Map by combining de-identified, real-world patient data with innovative algorithms; they value being awesome, seeking growth, delivering “wow,” and enjoying the ride.
Own end-to-end provider credentialing and enrollment across Medicaid, Medicare, Medicare Advantage.
Ensure credentialing policies and documentation meet payer and regulatory requirements.
Build and continuously improve credentialing infrastructure, including SOPs and policies/procedures.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the healthcare system. They partner with health plans, providers, and community organizations to deliver culturally competent care; they are scaling rapidly across states and populations.
Manage licensure, certification, and credentialing for all applicable staff.
Track expiration dates and renewal requirements for licenses, certifications, DEA registrations, NPI numbers, and professional credentials.
Ensure compliance with state boards, CMS, accrediting organizations, and payer requirements.
Brighton/Suncrest Hospice aims to redefine hospice care by delivering outstanding service to patients. They achieve this by allocating resources to improve staff-to-patient ratios, increasing clinical visits, and lowering clinician caseloads. They are CHAP certified.
Architect the systems and processes that power Form Health’s patient experience.
Build the infrastructure needed to support growth while preserving clinical quality, efficiency, and empathy.
Drive operational transformation by designing scalable workflows, data-supported resource models, and technology-enabled efficiencies.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.
Build, hire, and lead a high performing People Operations team by setting clear vision, priorities, operating rhythms, and standards for execution.
Own end-to-end employee lifecycle operations, including onboarding, employee changes, leaves, offboarding, documentation management, background checks, work authorization, and compliance administration.
Partner closely with People Business Partners, Finance, Legal, and IT to build and operate the operational backbone of the People function.
Grow Therapy is a marketplace that empowers providers, augments insurance payors, and serves patients, with a focus on increasing accessibility to mental healthcare. Since launching in February 2021, they've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape and have raised more than $178mm of funding.
Supervise, direct and evaluate a diverse group of health care professionals to assure effectiveness of care coordination activities.
Develop audit plans and tools for teams to ensure compliance with state contracts on performance metrics and to ensure member needs are met.
Interview, hires, mentors, evaluates, coaches and manage performance for a diverse care coordination team.
Humana Inc. is committed to putting health first for its teammates, customers, and company. Through Humana insurance services and CenterWell healthcare services, they aim to make it easier for the millions of people they serve to achieve their best health.
Lead, coach, and develop a team of Ops Associates.
Oversee the design and implementation of payor builds or process improvements.
Work closely with the Managers to identify process breakdowns and implement solutions.
Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients, and have empowered more than ten thousand therapists and hundreds of thousands of clients across the country.
Collect, review, and track required documentation from caregivers and families.
Make outbound calls and respond to inbound inquiries to guide families through the documentation process.
Handle a high volume of phone interactions daily while maintaining professionalism, empathy, and efficiency.
Abby Care is making family care possible by training and employing family caregivers so they can get paid for the care they already provide at home. They are building a tech-powered, family-first care platform to improve health outcomes, and provide the best-in-class experience nationwide.
Submit, track, and manage all Community Supports, Enhanced Care Management and Community Health Worker authorizations/reauthorizations/referrals
Update Athena with authorization information and For Community Supports: add members to the outreach assignment tracker and ensure compliance with the 24-hour assignment standard
Ensure workflow alignment with referral/authorization processes and Conduct internal checks for compliance, quality assurance, and clinical alignment
Zócalo Health is a tech-driven provider built specifically for Latinos, by Latinos, developing a new approach to care designed around shared and lived experiences. Founded in 2021, they are backed by leading healthcare and social impact investors, aiming to improve the lives of communities that have dealt with generations of poor experiences.
Ensure adherence to regulations and contractual obligations.
Develop and update compliance policies and SOPs.
Conduct internal compliance audits and report findings.
Equip is a virtual, evidence-based eating disorder treatment program. They aim to ensure that everyone with an eating disorder can access effective treatment, operating in all 50 states and partnered with most major health insurance plans. Since its founding in 2019, Equip has maintained a fully virtual environment.
Lead operational strategy and execution within the Documents & Onboarding Team.
Oversee day-to-day support operations, ensuring efficient workflows, clear standards, and strong performance.
Build and develop high-performing teams with clear responsibilities and accountability.
Clipboard Health operates a marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. They are a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.
Own the design, execution, and ongoing improvement of in-person care delivery operations.
Build scalable workflows that support field-based visits, including care package delivery and care plan check-ins.
Translate health plan and payer requirements into clear operational processes for care teams.
Jobgether uses AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Help lay the infrastructure (HRIS, handbooks, onboarding, performance management) to support rapid headcount growth over the next five years.
Turn HR processes (e.g., hiring, onboarding, performance reviews) into auditable scalable systems, each with their own KPIs.
Team with hiring managers to quickly source and screen amazing new hires.
IMPaCT unlocks the power of the grassroots community health workforce by finding, training, and enabling Community Health Workers. It is the largest and most scientifically-proven Community Health Worker platform in the country, used across 20 states.
Own and execute day-to-day People Operations across the full employee lifecycle.
Run end-to-end onboarding for new hires, including systems access, documentation, audits, and coordination of new hire orientation.
Develop, document, and maintain clear Standard Operating Procedures (SOPs) for core People Operations processes.
Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Formed in 2021 by a team of cyber industry veterans, Halcyon is focused on building products and solutions for mid-market and enterprise customers.
Lead day-to-day census, enrollment, eligibility, and Medicaid re-eligibility operations.
Develop, maintain, and enforce department policies, procedures, workflows, and monitoring routines.
Supervise, mentor, and develop staff while setting clear expectations and maintaining accountability for performance and quality.
Habitat Health aims to help older adults experience an independent and joyful aging journey. They provide clinical and social care through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with healthcare partners like Kaiser Permanente.
Leads and supports the assimilation, hiring, and training process for identified de novo locations.
Oversees the orientation and training of new employees to company policies and standard operating procedures.
Manages branch operations, services, personnel performance, and office management ongoing.
Enhabit Home Health & Hospice is an equal opportunity employer. They work to promote differences in a collaborative and respectful manner and are committed to a work environment that supports, encourages and motivates all individuals.
Support internal and external audits by helping coordinate documentation, timelines, and follow up items
Collaborate with cross functional partners to gather information and support compliance reviews
Monitor daily, weekly, and monthly quality and oversight reports to ensure regulatory and internal deadlines are met
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier. They partner with over 450 companies and brands you use and know like Microsoft, Target, and Delta Airlines, providing care for 10 million people.