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Ireland

  • Manage a book of hundreds of partners and customers to drive retention, expansion, and satisfaction.
  • Build strong relationships and act as a trusted advisor to help partners achieve their business objectives.
  • Collaborate with sales and marketing to create engaging training and enablement programs.

Salesforce CRM Customer Success Communication Organizational

20 jobs similar to Partner Success Manager

Jobs ranked by similarity.

UK

  • Drive business efforts toward loyalty, renewals, and expansion for customers in the UK and Ireland.
  • Work closely with sales and marketing to train and empower customers and third-party reseller partners.
  • Build strong relationships with multiple contacts to increase satisfaction and ensure platform adoption.

Huntress is a fully remote, global team of cybersecurity experts on a mission to protect all businesses with enterprise-grade security products. Founded in 2015 by former NSA operators, the company protects 3M+ endpoints worldwide and operates with a culture of inclusivity and ethical badassery.

Ireland

  • Drive net new Service Provider/MSP business by partnering with SDR, technical, and account management teams.
  • Maintain a value-based, solution-oriented sales process to educate and close new MSP partner relationships.
  • Accurately track activity, forecast, and opportunity information in CRM while meeting quarterly revenue targets.

Huntress is a cybersecurity company founded in 2015 by former NSA operators that provides enterprise-grade security products as affordable SaaS. They protect over 5 million endpoints and 10 million identities worldwide with a fully remote team of passionate experts.

US 3w PTO

  • Lead Customer Success Managers and oversee a portfolio of partnerships and scaled segments.
  • Build a unified 'Account Health' framework for every customer.
  • Professionalize CS operations to drive global retention through repeatable, data-driven playbooks.

Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a profitable shop into one platform. The company prides itself on innovation and approximately employs between 51-200 employees.

US

  • Lead and coach a global team of 7-8 Partner Success Managers to drive a high-performance culture across time zones.
  • Analyze churn indicators and implement process improvements to reduce friction for thousands of partners.
  • Design global playbooks ensuring 85% of new partners are fully onboarded within their first 16 days.

Huntress is a cybersecurity company founded in 2015 by former NSA operators that makes enterprise-grade security accessible to small and medium businesses. With over 5 million endpoints and 11 million identities secured, they maintain a remote-first culture backed by a 24/7 human-led Security Operations Center.

Global

  • Own the entire customer journey from implementation through renewal, driving adoption and value realization.
  • Partner with customers to turn mentorship goals into measurable business outcomes.
  • Collaborate with Account Management and product teams to reduce churn and generate referrals.

Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.

Australia 12w maternity 12w paternity

  • Act as a trusted advisor to customers, driving renewals, expansion, and adoption of the Huntress platform.
  • Own and grow relationships with multiple contacts inside assigned customer organizations.
  • Partner effectively with reseller and VAR partners to support the full customer motion.

Huntress is a remote-first cybersecurity company founded in 2015 by former NSA operators, providing enterprise-grade security to businesses of all sizes. They secure over 5 million endpoints and 11 million identities worldwide, with a 24/7 human-led SOC and a culture focused on making a meaningful impact.

Global Unlimited PTO

  • Build and maintain strong relationships with enterprise customers, ensuring successful onboarding and value realization.
  • Drive product utilization by aligning capabilities with customer goals and delivering strategic reviews.
  • Own renewals by monitoring customer health metrics, mitigating risks, and maintaining high satisfaction.

Teramind pioneers a predictive, AI-driven approach to safeguarding organizations' people, data, and operations. They are a global leader in user behavior analytics, insider risk management, and workforce intelligence, empowering businesses to transform data into a strategic asset.

Europe

  • Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper’s MSP program and products
  • Conduct engaging virtual demos that articulate Keeper’s value in cybersecurity, password management, and privileged access solutions
  • Research and reach out to potential MSP, MSSP, and Telco partners to generate new pipeline and drive program adoption

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments.

US

  • Own the relationship with Cresta’s Partners and work with the internal Partner Team to enable the power of Cresta.
  • Guide partners on creating a mutually beneficial, collaborative, and long-term relationship while developing partner success plans.
  • Collaborate cross-functionally with Product, Sales, and Enablement teams to drive successful partner outcomes and revenue acceleration.

Cresta provides a unified AI platform for customer experience that combines conversational AI agents, real-time agent augmentation, and conversation intelligence. Backed by over $270 million from investors like a16z, Greylock, and Sequoia, Cresta's leadership includes top AI minds and serves leading companies like United Airlines and Marriott.

US 6w PTO 20w maternity 20w paternity

  • Own a portfolio of mid-market accounts end-to-end, from onboarding through renewal and expansion, staying close to customer goals.
  • Run a smart, efficient book of business using AI tools to draft communications, summarise account health, and spot patterns across your portfolio.
  • Drive adoption with intent by understanding how different teams use Dovetail and connecting that to customer goals.

Dovetail is the Customer Intelligence Platform that unifies fragmented feedback into an AI-powered intelligence layer. Founded in 2017, we are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.

US

  • Manage a portfolio of Enterprise and Strategic accounts to drive adoption of NodeZero.
  • Develop trusted advisor relationships and tailor cybersecurity offerings to customer needs.
  • Proactively identify customer challenges, upsell opportunities, and ensure renewals through data analysis.

Horizon3.ai is a fast-growing remote cybersecurity company providing autonomous penetration testing via its NodeZero platform. The team includes former Special Operations cyber operators and engineers, with a culture of respect, collaboration, and ownership.

US

  • Act as the primary point of contact for major customer incidents, managing expectations and communications through resolution.
  • Analyze customer data including support cases and survey responses to identify technical trends and risks.
  • Proactively guide customers on Ping's features aligned with their business objectives and adoption trends.

Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences. The company serves over half of the Fortune 100 and fosters a culture of inclusion and digital freedom with employees globally.

US Unlimited PTO

  • Serve as the primary owner of customer relationships post-implementation, driving retention and satisfaction through strategic partnership and proactive service management.
  • Oversee service delivery against SLAs and KPIs, coordinate escalations, and identify expansion opportunities in partnership with Sales.
  • Track customer health and success metrics, leveraging data to drive continuous improvement and scalable processes.

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators, helping customers maximize revenue and streamline operations. The company is trusted by over 150 leading companies globally and focuses on innovation and customer success.

US Unlimited PTO

  • Achieve and exceed sales targets by owning the full sales cycle from product presentation to deal closure, while working multiple stakeholders.
  • Inform product and marketing strategy by understanding prospective partners' pain points and providing feedback to internal teams.
  • Collaborate with the customer success team to transition new customers onto the platform and set them up for product value realization.

Tekmetric is a cloud-based platform that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, the company has grown into an industry-leading solution with a culture that values transparency, integrity, innovation, and a service-first mindset.

India Unlimited PTO

  • Lead and execute strategic alliances and channel partnerships to drive 25% of company revenue.
  • Identify, recruit, and onboard key partners including MSPs, MSSPs, and GSIs for significant revenue growth.
  • Cultivate executive-level relationships, negotiate contracts, and manage end-to-end partner lifecycle.

Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors and trusted by over 3,000 organizations across 75 countries, we have raised $31.8M in funding and are a remote-first company with a supportive, innovative culture.

North America Unlimited PTO

  • Maintain a revenue base by managing retaining and expanding a book of business.
  • Build strong, multi-threaded relationships with your assigned customer portfolio and support them as their the key contact and advocate.
  • Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage.

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots.

Europe

  • Own the day-to-day with signed partners and run account mapping sessions.
  • Coordinate joint selling and run the handoff with Duvo sales on partner-sourced deals.
  • Build the enablement materials and make sure each partner can sell Duvo.

Duvo helps large enterprises actually finish the operational work that nobody on their team has time to close. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain.

US

  • Own the overall program timeline end-to-end, coordinating with EPD and the Sprint Planner to keep delivery on track.
  • Gather and document partner requirements into clear deliverables for EPD to execute, serving as the primary day-to-day partner contact during implementation.
  • Track and communicate project health proactively, flagging delays and risks while maintaining accurate records in Sure's CRM.

Sure is an insurtech company that builds embedded insurance programs for partners. The company moves fast and ships insurance programs used by millions of customers daily, fostering a culture of strategic relationship management and cross-functional execution.

United States

  • Own the end-to-end partnerships lifecycle, from sourcing to activation.
  • Build and execute partner growth plans to generate measurable pipeline and revenue.
  • Collaborate cross-functionally to design scalable partnership workflows.

Jobgether is an AI-powered job matching platform that helps candidates connect with hiring companies. They are a remote-first, high-growth organization focused on efficient, objective candidate screening.

$95,500–$325,800/yr
Canada Unlimited PTO 11w maternity

  • Proven success in building key customer relationships, including key decision makers and champions to be able to drive successful client outcomes, grow accounts and drive revenue outcomes.
  • Self-motivated and self-directed; able to work independently and as an active member of the team.
  • Experience as an Account Executive or related SaaS sales experience preferred.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With their core values at heart and future-focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.