Assist the sales team with sourcing apartment availability and coordinating housing options for client requests.
Serve as the primary point of contact for resident and client inquiries, responding promptly via phone and email.
Coordinate maintenance requests, track service issues to completion, and support cross-functional communication between Sales and Operations.
Handoff provides corporate housing operations support, coordinating between sales teams, multifamily communities, and clients to deliver exceptional customer experiences. The company values proactive, detail-oriented individuals and fosters a fast-paced, collaborative remote culture.
Handle inbound customer contacts across calls, emails, and chats to resolve solar system, billing, and account issues with first-level troubleshooting.
Log and update all interactions in CRM, triage and escalate complex cases to Tier 2 teams following established SOPs.
Demonstrate empathy and professionalism to achieve first-contact resolution while educating customers on self-service resources.
Palmetto is a leading clean tech company accelerating the transition to a clean energy future through innovative technology platforms for homeowners and businesses. With a promote-from-within culture, we prioritize talent development, career growth, and purposeful work backed by a collaborative team environment.
Manage client workflows and tasks in Dubsado CRM for bridal clients.
Handle email communication and customer service for brides throughout their journey.
Perform invoicing and bookings management using Asana and Slack.
Wing is a company on a mission to redefine the future of work, offering a one-stop shop for companies to build world-class teams and automate operations. It is a remote-first organization with a supportive culture and opportunities for growth.
Promptly respond to customer inquiries via email, chat, and phone, resolving issues to ensure a positive experience.
Provide clear information about MoneyHero's products and services, escalating complex issues as needed.
Maintain accurate records, adhere to policies, and collaborate with team members to achieve department goals.
MoneyHero is a fintech company that empowers and connects people to a better financial future by helping them make the best financial decisions. With over 350 talented individuals across 4 markets, the company is backed by world-class investors and serves over 10 million monthly users.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.
Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.
Facilitate client onboarding, training, and support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Cloudbeds builds a unified platform for hospitality, powering properties across 150 countries. With over 650 employees in 40+ countries, they are a diverse, remote-first team focused on AI-driven innovation.
Take inbound calls and make outbound calls to resolve inquiries for customers and restaurants.
Manage tickets generated from email or text via CRM and document correspondence accurately.
Troubleshoot minor product or service problems and route calls to appropriate channels if needed.
HungerRush provides integrated restaurant solutions with its flagship cloud POS system, HungerRush 360, designed to help operators manage restaurants and grow their business. The company fosters a self-directed and motivated culture, seeking friendly customer support specialists.
Respond to tenant inquiries, coordinate maintenance, and manage lease documentation.
Process rental applications, track rent payments, and assist with move-ins and move-outs.
Provide general administrative support and update property management software.
Bullpen Talent recruits exceptional remote professionals for growing U.S. property management companies and real estate owners. They place experienced remote professionals as dedicated members of client teams, offering long-term, fully remote opportunities.
Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
Identify opportunities to improve workflows and support quality through technology and data.
This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.
Qualify inbound and outbound leads, assessing eligibility and booking high-quality appointments for licensed agents.
Identify qualifying life events (QLEs) and pre-screen clients for ACA and private PPO options.
Maintain accurate CRM records and follow up with leads via text and email campaigns.
We are a U.S.-based health insurance agency focused on qualifying leads and booking appointments for licensed agents. We are a growing company with a remote team culture.
Act as central interface for mail and document management, processing fines, missing documents, and OEM recalls.
Handle authority requests independently, prioritizing by urgency and ensuring timely responses.
Optimize backlog through organized workflow and continuous ticket screening.
FINN is Germany's leading car subscription platform, making car access effortless and sustainable. With over 350 employees from 50+ nations, we're a fast-growing startup building the future of mobility.
Manage guest communications across Airbnb, VRBO, Booking.com, phone, and text channels, meeting agreed response-time SLAs.
Resolve guest inquiries and common issues in real time using sound judgment, urgency, and property-specific information.
Escalate complex guest, maintenance, or property-readiness issues to appropriate stakeholders while maintaining ownership of frontline resolution.
Our client is a fast-growing short-term rental and property management company overseeing nearly 200 vacation rental properties across multiple US markets. Their culture is collaborative, entrepreneurial, and results-oriented, valuing accountability and continuous improvement.
Manage high-volume customer inquiries through email, live chat, and ticket management platforms, ensuring professional and accurate responses within SLA targets.
Handle order support, account management, and operational issue resolution while coordinating with cross-functional teams.
Proactively identify recurring issues and contribute to process improvements and knowledge management.
They provide ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. They are a fast-growing North American company that values customer experience and collaborative international teamwork.
Perform outbound cold calls using Mojo Power Dialer for lead generation and appointment setting.
Maintain CRM with organized notes, follow-up reminders, and lead tracking.
Provide administrative support including listing paperwork and transaction coordination tasks.
20four7VA is a company that provides offshore independent contractors to deliver remote services to clients worldwide. They offer various open roles, weekly payments, free training, and a supportive community.
Manage translation and copy-editing tasks for clinical research and medical documents.
Coordinate with freelancers and agencies to maintain language resources and resolve terminology queries.
Support lead tasks and contribute to process improvements to meet KPIs.
Welocalize is a language services provider specializing in translation and localization for the life sciences industry. The company offers a collaborative remote work environment with a focus on quality and client partnerships.
Handle inbound and outbound calls from Westgate Resort owners to assist with reservations and account inquiries.
Educate owners on timeshare usage rights, process external exchange requests, and offer travel protection.
Maintain accurate documentation and meet quality and performance expectations while using multiple systems.
Westgate Resorts is the largest privately held timeshare company in the world, operating 60+ resorts in top destinations. With 9,000 team members, it offers a supportive and rewarding workplace recognized as a Best Company to Work For.
Provide bilingual (English-Spanish) support to residents regarding billing, leasing, maintenance, and community inquiries.
Manage the full lease renewal process and implement proactive retention strategies.
Serve as a liaison between residents, property managers, and vendors to ensure effective communication.
The company specializes in property management and provides bilingual support to residents. It is a fast-paced, service-oriented, and detail-driven organization with a remote-first culture.
Provide world-class customer service to clients and resolve questions or concerns.
Strategically partner with installers to improve the customer experience and manage project pipelines.
Analyze data, spot trends, and conduct due diligence checks and fraud investigations.
GoodLeap is a technology company providing financing and software for sustainable home solutions like solar panels and energy-efficient HVAC. With over 1,000 employees and a platform facilitating $30 billion in financing since 2018, they emphasize a collaborative culture and support the nonprofit GivePower.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.