Provide day-to-day technical support for employees and corporate systems.
Manage onboarding, offboarding, accounts, permissions, and SaaS platforms like Google and Microsoft.
Take ownership of recurring IT tasks and improve processes through automation and documentation.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. The company has been named one of the Best Places to Work in the DC area for 12 consecutive years and prides itself on an employee-centric culture and career development.
Process security requests, access management, and vulnerability assessments.
Identify and help mitigate security issues, misconfigurations, and vulnerabilities.
Support identity and access management and assist with incident response.
Quadcode is a fintech company delivering advanced financial products, including a trading platform offered as SaaS to other brokers. We're a global team of 500+ creative and tech-driven people with a positive and friendly atmosphere.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Own and deliver IT projects across endpoints, networking, cloud, printing, AV, phone, and digital signage.
Administer Microsoft 365, Entra ID, SaaS, and network infrastructure using HIPAA and security best practices.
Build playbooks and automation with PowerShell, Python, Microsoft Graph, and Power Automate.
Habitat Health empowers older adults to live well at home through PACE, coordinating medical care and daily support like meals and transportation. A mission-driven, growing startup backed by Kaiser Permanente, it values belonging and inclusive care.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Deliver reliable, human IT support to employees, handling access, SaaS tools, and endpoint administration.
Own device fleet management and document team knowledge to reduce repeat requests.
Use AI tools like Claude to automate processes and improve support efficiency.
ShareGate is a leading Microsoft 365 migration and governance platform trusted by over 100,000 IT pros. It is developed by Workleap Technologies, a Montréal-based software company with a fast-moving, builder-driven culture.
Provide reliable, human IT support for all teams, managing access, SaaS tools, and the computer fleet.
Analyze and resolve technical issues, document learnings, and use AI tools like Claude to accelerate solutions.
Propose and lead process and tool improvements while collaborating on incidents and projects.
Workleap is a Montreal-based tech company founded in 2006 that builds Workleap agent and ShareGate, a Microsoft 365 migration and governance tool trusted by 15,000+ companies. The culture is builder-driven, fast, and transparent, focused on real impact.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Own and scale Censys's IT infrastructure and internal technology stack end-to-end.
Lead AI adoption across internal tools and workflows to maximize leverage from AI systems.
Manage the complete endpoint lifecycle, identity systems, software budgets, and vendor relationships.
Censys provides real-time internet intelligence and threat insights to governments, over 50% of the Fortune 500, and leading threat intelligence providers. They value diversity and are committed to creating an inclusive environment for all employees.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Manage end-user IT support across macOS, Windows, and Linux for a global remote team.
Own identity, access management, and internal IT systems including Google Workspace, SSO, MFA, and server infrastructure.
Automate IT operations with Ansible and scripting while ensuring security, compliance, and documentation.
Open-source technology and smart home innovation company behind Home Assistant. A fully remote, globally distributed team that values privacy, autonomy, sustainability, and employee well-being.
Own internal IT at Nabu Casa, ensuring secure and reliable computers, accounts, and tools for a fully remote team.
Manage identity and access, automate provisioning with Ansible, and maintain Linux server landscapes.
Define security baselines, respond to incidents, and document systems for self-service.
Nabu Casa is the organization behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. It is a profitable, fully remote company with no external investors, driven by a worldwide community of open-source developers.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.
Deliver prompt, high-quality IT support across productivity tools, operating systems, and identity management.
Communicate clearly with customers and collaborate with Engineering to improve automation workflows.
Participate in shift rotations as part of a 24/7/365 support operation.
Fixify is building an AI-native IT automation platform that combines technology with a human touch. The company is a remote-first, fast-moving environment where quality and collaboration matter.
Own and manage Tier 2 incidents and tickets for large-scale GPU compute and storage platforms.
Troubleshoot Linux servers, GPU systems, storage services, and Kubernetes/Slurm node failures.
Collaborate with NOC, SRE, and on-site technicians to restore service and improve runbooks.
Highrise AI is a GPU-native infrastructure platform built for modern AI workloads, providing scalable GPU compute across dedicated clusters, managed cloud, and confidential environments. As a subsidiary of Hut 8 Corp., it combines disciplined operations, advanced automation, and on-site engineering expertise to sustain high uptime and predictable performance.
Act as primary escalation point for complex, multi-part customer issues.
Investigate integration, softphone, and platform issues while filtering what reaches Engineering.
Own escalations end-to-end and partner with Engineering and Implementation teams.
Frontier is a subsidiary of Fresh Prints that helps fast-growing companies build cross-functional teams abroad. Fresh Prints is a New York-based, fully remote 150-person company with most of its team based in India and the Philippines.
Serve as primary technical liaison, analyzing and clarifying customer technical inquiries.
Recreate software issues in a lab and analyze vulnerability scan results, audits, and logs.
Maintain Tenable product and security expertise, using AI to accelerate resolutions and publishing knowledge.
Tenable is the Exposure Management company, helping over 40,000 organizations reduce cyber risk. Its global team supports major Fortune 500 and Global 2000 companies and builds a culture of belonging, respect, and excellence.
Deploy Safari AI's computer vision systems at theme parks, stadiums, retail stores and live venues.
Work with edge computers, cameras, networks and servers from site survey to live monitored system.
Take real ownership quickly, growing into senior deployment, solutions engineering, or client success roles.
Safari AI uses computer vision AI to measure, alert, and recommend actions for companies in the physical economy, from entertainment and live venues to retail. The company is an early-stage startup of about 10 people, founded by an experienced entrepreneur, offering a culture of ownership, freedom, and hands-on learning.