Lead operational strategy for patient experience, including workforce planning, service performance, and continuous improvement.
Direct cross-functional teams to ensure scalable, high-quality service delivery aligned with organizational goals.
Oversee KPIs, quality assurance, and root-cause analysis to drive measurable patient and business outcomes.
AffirmedRx improves healthcare outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. The company is a growing organization committed to making pharmacy benefits easy and accessible, with a culture focused on doing what's right and improving lives.
Define and execute the strategic vision for Managed Services operations, driving customer satisfaction and scaling delivery.
Lead, mentor, and grow high-performing teams while fostering a culture of accountability and client-centricity.
Partner with sales and engineering to expand service offerings, representing managed services in client meetings and RFPs.
3Cloud is a managed services provider specializing in cloud solutions and operations, helping clients achieve outstanding teamwork and results. They foster a culture of experimentation, candid feedback, and accountability, building diverse and inclusive teams that care about collective growth.
Leads daily departmental operations, ensuring fiscal accountability and achievement of revenue goals.
Develops long-term strategies, implements new systems, and improves processes for operational efficiencies.
Monitors, measures, and reports on operational issues, forecasts, and action plans to executive team.
CCS is a chronic care management company addressing healthcare challenges through a human-led, digitally-enabled clinical solution. They are a Great Place to Work-certified organization supporting over 200,000 people nationwide.
Own every deployment from signature to go-live, ensuring timelines, milestones, and risks are managed with nothing falling through cracks.
Design and own the end-to-end implementation process, building tooling, capacity models, and a single source of truth for site status.
Lead enablement and change management across teams, turning processes into usable documentation, training, and playbooks that stick.
Teton builds a foundational data layer for point-of-care using real-time, multimodal AI to create digital twins of patients and care environments. As a fast-growing startup, we offer a steep learning curve and a hands-on environment where ownership and constant growth are expected.
Lead process optimization and change management for the iQueue for Infusion Centers product, partnering with customers and cross-functional teams.
Analyze clinical workflows, identify bottlenecks, and design scalable operational playbooks using Lean-based practices.
Build trusted advisor relationships with stakeholders and drive high-impact, measurable results in healthcare delivery.
LeanTaaS creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals rely on its award-winning products, and the company has raised over $300 million from top-tier investors.
Leads cross-functional programs for service transformation and contact-center evolution.
Aligns enterprise partners on strategy, operating model design, and implementation.
Evaluates service performance using data and drives improvement through mitigation strategies.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We have many employees and foster an inclusive culture where people can be their most authentic selves.
Manage all operational aspects of assigned contract execution and a book of business, providing leadership and senior management to contract teams in a dedicated market space.
Drive annual revenue growth goals through successful marketing, expanding existing work, building the capture pipeline, and managing proposal efforts to win new business.
Oversee budgets, spending, and profitability while implementing effective management strategies to promote contract and employee retention.
Millennium Corporation is a cybersecurity firm that provides elite threat intelligence and operational support to the Department of Defense and federal civilian customers. Since 2004, its team of over 300 professionals has delivered Red Team Operations, Defensive Cyber Operations, and Software Engineering services.
Lead, mentor, and develop a team of managers and team leads, including hiring, onboarding, and performance management.
Own operational health, quality, and KPIs across your teams, including SOPs, budgets, and workforce planning.
Drive change leadership, cross-functional partnerships, and responsible AI adoption to improve care delivery.
Spring Health is a global mental health company building an AI-native platform for personalized care across coaching, therapy, medication, and specialty care. The company reaches over 170 million people through employers and health plans, with a culture focused on using AI to expand the quality and humanity of care.
Evaluate overall departmental performance by creating, gathering, and analyzing data metrics and implementing mitigation strategies.
Collaborate with internal and external stakeholders to formulate proactive strategies for change management and risk mitigation.
Hire and manage a team, conduct root-cause analysis, and ensure compliance with regulations and KPIs.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started in 2012 to create the kind of health insurance company we would want for ourselves.
Own senior client relationships and delivery across a portfolio of key accounts.
Scope initiatives, unblock teams, and ensure high delivery standards through data-driven decisions.
Drive delivery strategy and performance, balancing client ambition with team capacity and commercial reality.
EverOps embeds elite operators in customer teams to accelerate shipping, reduce risk, and optimize cloud spend. Founded in 2012, the 100% remote company is an AWS Advanced Tier partner trusted by clients like Coinbase and Snowflake.
Lead successful delivery of professional services across a portfolio of healthcare customers.
Develop strategic account plans and partner with Sales to shape customer solutions.
Oversee complex consulting and implementation initiatives, manage risks, and ensure alignment with business objectives.
A healthcare technology company delivering professional services and implementation solutions to healthcare customers. The culture emphasizes operational excellence, customer satisfaction, and continuous improvement, with a focus on collaboration across multidisciplinary teams.
Set client service strategy and lead Engagement Management, Launch Management, and Learning Experience Design teams.
Partner with Sales on complex pre-sale solution design, ensuring proposed programs are credible, feasible, and deliverable.
Own the complete post-sale journey, including onboarding, escalation, risk review, and rebooking support for strategic accounts.
LifeLabs Learning provides science-backed training for managers and teams, teaching high-impact skills like coaching, feedback, prioritization, and inclusion. They are a diverse team of experts who build these skills into company culture and systems while having fun.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.
Lead, coach, and develop a team of Staffing Liaisons to ensure caregivers are matched with client needs and service continuity across multiple states.
Develop and implement workforce planning, capacity management, and staffing optimization strategies to maximize caregiver utilization and reduce unfilled client hours.
Analyze workforce, recruiting, and service delivery data to identify trends, gaps, and improvement opportunities, and drive data-informed operational decisions.
The company is a multi-state healthcare and human services organization that matches caregivers with clients requiring care. It operates in a fast-paced, service-driven environment focused on operational efficiency, workforce optimization, and continuous improvement.
Oversee regional operations teams to deliver operational excellence and meet client needs.
Manage full P&L responsibility, budgets, and financial targets for multiple contracts.
Drive client retention, people development, and strategic sales growth.
Dexterra Group creates and manages built environments for clients across North America, serving industries that are vital to the economy and local communities. It is a fast-growing, publicly listed company with hundreds of full-time and part-time opportunities, and a culture focused on stability, diversity, inclusion, camaraderie, and work-life balance.
Lead central operations integration across Global Study Operations and partner functions to align priorities and drive initiatives forward.
Serve as a strategic thought partner to senior leaders, shaping priorities and translating decisions into action plans.
Build governance, operating processes, and KPIs to scale study delivery and improve business performance.
Care Access is working to make the future of health better for all, bringing research and health services to communities facing barriers to care. With hundreds of research locations and mobile clinics globally, the company is dedicated to making medical progress accessible to everyone.
Build new clinical programs from concept to scalable operations
Own end-to-end workflows, dashboards, and automation for performance
Launch partnership pilots and evaluate outcomes to guide scaling decisions
We are transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for patients and clinicians. We are the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists and 400+ therapists, delivering more than 4 million patient visits nationwide.
Design and scale clinical programs and workflows to deliver best-in-class outcomes for hundreds of thousands of members.
Partner with clinical, product, and tech teams to take initiatives from pilot to full-scale rollout using rigorous data analysis.
Lead and unblock frontline clinicians through direct and lateral influence, prioritizing high-impact care actions.
Devoted Medical improves the health of older Americans through a data- and AI-powered care platform with world-class clinical and service experiences. Founded in 2017, it's a collaborative, low-ego, high-trust organization focused on speed and tangible results.
Lead planning, execution, and integrated governance for Future of Medicine initiatives across Clinical Conduct, Quality, Technology, and Operations.
Translate clinical, operational, quality, and program needs into scalable workflows, requirements, SOPs, and training.
Drive readiness, change planning, and sustained adoption of new program requirements and technology capabilities.
Care Access brings world-class clinical research and health services to communities facing barriers to care through hundreds of research locations, mobile clinics, and global clinicians. The company values an inclusive culture where diverse backgrounds are welcomed and people are at the heart of medical progress.
Manage workflows and deadlines across multiple client portfolios, coordinating follow-through on outstanding actions.
Prepare weekly operational reports highlighting delivery risks, capacity concerns, and actionable updates for leadership.
Support employee onboarding, performance reviews, and learning development initiatives to keep people operations on schedule.
Fiscal 12 is a strategic accounting and finance partner to US manufacturing businesses, helping them strengthen financial operations and decision-making. The company is a growing team of professionals working across client engagements in a collaborative, remote-first environment.